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1 room, 2 adults

Grand Hyatt Guangzhou, Guangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No. 12 Zhujiang West RoadPearl River New City Tianhe Dist., GuangzhouGuangdong510623China

Luxury hotel in Zhujiang New Town with 3 restaurants, spa
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.8
Location
Great location
Breakfast
Tasty breakfast
Vibe
Awesome vibe
WiFi
Regular internet service
62See all 62 Hotels.com reviews
From 1,016 reviewsTripAdvisor Traveller Rating

Grand Hyatt Guangzhou, Guangzhou

from $148
  • Grand Park View King Room
  • Club King Room
  • Deluxe King Room
  • Grand King Room
  • Grand Twin Room
  • Club Twin Room
  • Grand Suite
  • Grand, Executive Suite
  • Club View King Room
  • Club Deluxe King Room
  • Grand Park View Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 7
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2008
  • Elevator/lift
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

O Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

G Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Market Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Penthouse - Overlooking the garden, this diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Grand Hyatt Guangzhou, Guangzhou’s small print

Also known as

  • Grand Hyatt Guangzhou
  • Grand Hyatt Guangzhou Hotel
  • Guangzhou Grand Hyatt
  • Grand Hyatt Guangzhou Hotel Guangzhou
  • Guangzhou Hyatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 500 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Hyatt Guangzhou, Guangzhou

Landmarks

  • In Zhujiang New Town
  • Guangdong Museum - 13 min walk
  • Flower City Square - 14 min walk
  • Guangzhou Opera House - 14 min walk
  • Guangzhou Library - 22 min walk
  • Canton Tower - 28 min walk
  • Tianhe Stadium - 32 min walk
  • CITIC Plaza - 36 min walk

Getting around

  • Guangzhou (CAN-Baiyun Intl.) - 45 min drive
  • Foshan (FUO-Shadi) - 45 min drive
  • Guangzhou East Railway Station - 16 min drive
  • Guangzhou Shipai Station - 19 min drive
  • Guangzhou Railway Station - 22 min drive
  • Women and Children's Medical Center Station - 4 min walk
  • Huacheng Road Station - 5 min walk
  • Zhujiang New Town Station - 7 min walk

Recent reviews

Fabulous 8.8 From 62 reviews

Grand Hyatt Guangzhou, Guangzhou
Good6.0
Probably would not return
A nice location and very decent rooms pretty much make up for the absurd 22nd floor lobby which forces all guests up, only to have them transfer to another set of elevators which takes them back down to their rooms. What is inexcusable and will probably keep me from returning is an internet connection which is so slow that it is all but impossible to work from the hotel. Now a days this is not a luxury but an absolute necessity. It's nice that it's free, but I would much rather pay for it and have it work.
A Traveler, us4 night business trip
Grand Hyatt Guangzhou, Guangzhou
Exceptional10.0
Great hotel, can be upgraded though.
Our stay during the Canton Fair break was amazing. We stayed in Club Room. The hotel smelled good, the room is clean and wide. The bed is really comfortable. The location is located in center of Zhujiang New Town which was very modern and clean. However, compared to any other 5-star hotel, this one was a bit lack of extra service (usually I got fruits or some sweet treats in room for other hotels) and the variety of breakfast is not so many.
Steffi, id2 night trip
Grand Hyatt Guangzhou, Guangzhou
Poor2.0
disappointed
First I found the bathtub is rather small compared with other same grade hotel in GZ. The towel on the bath floor was full of long hair when i checked-in which is a disgusting. (I'm guy with short hair) The more disappointed was the hot water was not hot enough for a bath in Winter. I don't understand it is suppose a 5 stars hotel and one of the most expensive hotel in GZ but i cannot take a hot bath after a full days work. The manager was very nice to explain the situation but the next day just the same. I can't believe it is Grand Hyatt. By the way, the staffs are very friendly and nice. Nice breakfast, and everything else is fine.
Harrison, cn2 night trip
Grand Hyatt Guangzhou, Guangzhou
Exceptional10.0
Pillow is to thin and too soft
Edmund, ca1 night business trip
Grand Hyatt Guangzhou, Guangzhou
Exceptional10.0
Amazing Experience
Fantastic. Superb service as characteristic of Hyatt hospitability. Central and convenient location along the vibrant Mall of the World with all its amenties. The cultural venues of the Guangzhou Grand Theatre, museum and library are all within easy walking distance. Highly recommended.
A Traveler, as1 night romance trip

See all reviews

Grand Hyatt Guangzhou, Guangzhou

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