Smarana Hanoi Heritage

Photo gallery for Smarana Hanoi Heritage

Primary image
Terrace/patio
Premium bedding, down duvets, Select Comfort beds, free minibar items
Premium bedding, down duvets, Select Comfort beds, free minibar items
Premium bedding, down duvets, Select Comfort beds, free minibar items

Overview of Smarana Hanoi Heritage

Smarana Hanoi Heritage

4.5 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Indochina Plaza Ha Noi

0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bar
Map
So 5, 82/1 Pho Dich Vong Hau, Cau Giay, Hanoi, 11310
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service
For families
  • Fridge
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Cau Giay
  • Hoan Kiem Lake - 30 min drive
  • Hanoi Opera House - 34 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Railway Station - 27 min drive
  • Hanoi Long Bien Station - 31 min drive
  • Hanoi Giap Bat Station - 32 min drive
  • Airport shuttle (surcharge)

About this property

Smarana Hanoi Heritage

4.5-star luxury hotel in the heart of Cau Giay
Take advantage of a round-trip airport shuttle, a free daily manager's reception and a rooftop terrace at Smarana Hanoi Heritage. Indulge in a massage at Le Paon Spa, the on-site spa. The on-site restaurant, La Memoire, features happy hour. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), co-working spaces and concierge services
  • A lift, a 24-hour front desk and coffee/tea in the lobby
Room features
All 25 rooms offer comforts, such as fireplaces and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 52-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, fridges and heating

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited (max. 5 spaces per unit)
  • Free off-site parking within 16 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Snack bar/deli

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2022
  • Rooftop terrace
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 52-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Stocked minibar (select free items)
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Fireplace

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Paon Spa. Services include hot stone massages and sports massages. The spa is open daily.

Dining

La Memoire – On-site lobby lounge. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of VND 500000 for adults and VND 250000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 700000 per vehicle (one-way. Maximum occupancy 4)
  • There is a service fee of 5 per cent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Smarana Hanoi Heritage Hotel
Smarana Hanoi Heritage Hanoi
Smarana Hanoi Heritage Hotel Hanoi

Frequently asked questions

Does Smarana Hanoi Heritage offer free cancellation for a full refund?
Yes, Smarana Hanoi Heritage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Smarana Hanoi Heritage?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Smarana Hanoi Heritage on 7 Nov 2022 start from $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Smarana Hanoi Heritage?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Smarana Hanoi Heritage?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Smarana Hanoi Heritage?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Smarana Hanoi Heritage?
Yes, an airport shuttle is available. The charge is VND 700000 per vehicle one-way.
What are the check-in and check-out times at Smarana Hanoi Heritage?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Smarana Hanoi Heritage and nearby?
Smarana Hanoi Heritage has 2 bars and a spa.
Are there restaurants at or near Smarana Hanoi Heritage?
Yes, there's an on-site restaurant, La Memoire. Nearby restaurants include Phế Liệu Việt (4-min walk), Akaari Japanese Restaurant (4-min walk) and Gogi House (5-min walk).
What's the area around Smarana Hanoi Heritage like?
Smarana Hanoi Heritage is a short 12-minute walk from Indochina Plaza Ha Noi and 13 minutes' walk from Vietnam National University.

Overall score and ratings

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