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Park Hyatt Shanghai, Shanghai

5 stars
No 100 Century Avenue PudongShanghaiShanghai200120China, 866-539-8122
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Outstanding4.6 / 5
Vibe
Awesome vibe
Room
Great room
Pool
Great pool
Value
Value for money could be better
71See all 71 Hotels.com reviews
From 1,036 reviewsTripAdvisor Traveller Rating

Park Hyatt Shanghai, Shanghai

Hotel Info: 866-539-8122

from $259
  • Standard Room, 1 King Bed, View
  • Park, Standard Room, 1 King Bed
  • Park deluxe twin
  • Club Room
  • Park deluxe king
  • Club Suite, 1 King Bed
  • Twin Room, 1 Single Bed, Park View
  • Deluxe room
  • Club Suite
  • Park Guestroom
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed, Park View
  • Club Room, 1 King Bed
  • Park, Suite, 1 King Bed
  • Suite, 1 King Bed
  • Suite
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 104 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Also known as

  • Park Hyatt Shanghai
  • Park Hyatt Shanghai Hotel
  • Shanghai Park Hyatt
  • Hyatt Shanghai
  • Park Hyatt Shanghai Hotel Shanghai

Optional extras

Airport shuttle service is offered for an extra charge of CNY 1150 per vehicle (one way)

In the hotel

Food and drink
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe (laptop compatible)

Special features

Dining

100 Century Avenue Restau - This restaurant serves lunch and dinner.

Dining Room - This restaurant serves breakfast, lunch, and dinner.

Pantry - This restaurant serves dinner only.

Music Room - Onsite pub.

Living Room - Onsite coffee shop.

Park Hyatt Shanghai, Shanghai’s small print

Also known as

  • Park Hyatt Shanghai
  • Park Hyatt Shanghai Hotel
  • Shanghai Park Hyatt
  • Hyatt Shanghai
  • Park Hyatt Shanghai Hotel Shanghai

Optional extras

Airport shuttle service is offered for an extra charge of CNY 1150 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 71 reviews

Park Hyatt Shanghai, Shanghai
Excellent4.0 / 5
This hotel is gorgeous. I was lucky enough to stay when the sky was clear so the views were great (thanks G20). The bathtub was the main selling point for me. It was very relaxing. Turndown service!! They arrived seconds after we mentioned wanting ice &water. It added a special touch. The main reason I can't give 5 stars is the concierge service. The front desk staff were friendly and spoke English, but the concierge desk was not as skilled. I asked them what my options were to get to the airport. I got a one word reply: "taxi". There was no mention of the metro or even instruction. I know it's small, but it was weird. I got the feeling I was inconveniencing them by asking or that they couldn't/didn't want to hold a conversation in English...much unlike the Front Desk staff. Also, after I checked out I left my luggage with bell service for a bit. The next day during my travels, I realized my neck pillows were missing. When I called the hotel to see if they'd been found, I was transferred twice and put on hold for a while. Finally, they took my phone number and promised to call back. To this day, I haven't gotten a return call or email. I've considered the $40 pillows a loss. The hotel is gorgeous...so you will get what you pay for, but communicating in English will be a big challenge (I wouldn't think twice about a language barrier in Shanghai hotel if this hotel didn't highlight that they're bilingual). Oh, and if you lose something...don't expect to get it back.
1 night family trip
Park Hyatt Shanghai, Shanghai
Outstanding5.0 / 5
Best view ever!!
Awesome hotel. Location with the views over Shanghai is amazing. Hotel design is fantastic down to the smallest details. Cudos to the architect/designer Tony Chi who's attention to details show in all aspects from lobby, restaurants to the spa and the truly amazing sauna on the 84th floor with a view over Pudong. To the small downside the hotel is closing on 7 years and the wear and tear are beginning to show a little. The big windows let in a lot of sunlight in to the rooms which are starting to fade the white details in the rooms. But still - design and quality of the rooms are fantastic.
1 night romance trip
Park Hyatt Shanghai, Shanghai
Outstanding5.0 / 5
Favorite hotel in Pudong
The hotel staff and service is as excellent as I remembered it from six years ago. Extended my stay an extra day because the stay was so enjoyable. The rabbit loin with truffle sauce on the 87th floor restaurant was awesome. Cheaper options are in the basement. Pool was as great as usual as you could still see the skyline through the clouds and rain as you swam.
1 night business trip
Park Hyatt Shanghai, Shanghai
Outstanding5.0 / 5
good view
I highly recommend this hotel because of the view and service.
1 night romance trip
Park Hyatt Shanghai, Shanghai
Good3.0 / 5
Form over Function Personified
From the lobby to the rooms everything about this place screams with minimalist. While I initially like the style, I found it made everything hard to use, from the lights to faucets. Nothing seemed intuitive. Also the bare walls on the rooms also seem like a huge waste of space. In the end, despite the view which later become obscured by clouds, staying in the room felt very empty. My advice is to get a room on the Bund if you want to enjoy the views of Shanghai, Les Suite Orient having the best views of both the Bund and Pudong. The quality of service is average, inferior in comparison with the likes of the Peninsula or Les Suite Orient. The hotel amenities are pretty standard for any five star hotel, but the lack of fruits speaks volumes on how this feels more like a four and half star hotel. The pool is interesting since its the highest pool I know of in the world, but water splashes out too easily due to the minimalist styling. Also the location while in CBD of Pudong isn't very convenient as it sits between two MTR stations, each of which takes 15 minutes to arrive to. Overall I rate this place three stars, not much of an upgrade from the Grand Hyatt next door which still feels more impressive despite its age due to the stunning atrium.
1 night romance trip

See all reviews

Park Hyatt Shanghai, Shanghai

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