Choose dates to view prices

The West Hotel & Spa

Photo gallery for The West Hotel & Spa

Reception
Minibar, desk, laptop workspace, free WiFi
Minibar, desk, laptop workspace, free WiFi
Minibar, desk, laptop workspace, free WiFi
Minibar, desk, laptop workspace, free WiFi

Overview of The West Hotel & Spa

The West Hotel & Spa

3.0 star property
3-star hotel with spa, near Hoan Kiem Lake

9.0/10 Superb

2 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
  • Spa
Map
23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Hanoi, 100000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old City Gate - 1 min drive
  • St. Joseph's Cathedral - 6 min drive
  • Hanoi Opera House - 10 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Gia Lam Station - 19 min drive
  • Hanoi Railway Station - 20 min walk

Restaurants

  • Quan Bia Minh - 2 min walk
  • Phố Cổ - 2 min walk
  • Illy Cafe - 2 min walk
  • Che 95 - 2 min walk
  • 96 restaurant - 3 min walk

About this property

The West Hotel & Spa

The West Hotel & Spa offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake. Guests can be pampered with hot stone massages at the spa.

All-inclusive

All-inclusive room rates at The West Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Vietnamese

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Bed sheets provided

What to enjoy

  • Fireplace
  • Separate sitting area
  • Heated floors

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at The West Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The West Spa. Services include hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

The West Hotel & Spa Hotel
The West Hotel & Spa Hanoi
The West Hotel & Spa Hotel Hanoi

Frequently asked questions

Does The West Hotel & Spa offer free cancellation for a full refund?
Yes, The West Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The West Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The West Hotel & Spa?
Sorry, there's no on-site parking at The West Hotel & Spa.
What are the check-in and check-out times at The West Hotel & Spa?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at The West Hotel & Spa and nearby?
The West Hotel & Spa has a spa.
Are there restaurants at or near The West Hotel & Spa?
Yes. Nearby restaurants include AnAn Coffee Shop (3-min walk), L'amore (3-min walk) and Kim Lai Cafe (3-min walk).
What's the area around The West Hotel & Spa like?
The West Hotel & Spa is a short 4-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre.

Overall score and ratings

9.0

Superb

7.0/10

Cleanliness

10.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Very good

We had a wonderful stay at the hotel. The staff (especially Viet) were extremely helpful and graciously stored our luggage on-site when we were on a multi-day tour. We woukd stay here again.
Derek, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very close to Hoan Kiem Lake. Lots of food and shops around the area. The Night Market is in front of the building on weekends. Love their friendly and helpful staff. The food selection was the same for the four breakfasts we had. Overall, good value.
Thu Huong, 5-night romance trip
Verified Expedia guest review