NH Collection Medellín Royal

Photo gallery for NH Collection Medellín Royal

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Suite Room | Minibar, in-room safe, desk, soundproofing

Overview of NH Collection Medellín Royal

VIP Access

NH Collection Medellín Royal

5.0 star property
Luxury Medellín hotel with full-service spa, connected to a shopping centre

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Business centre
  • Airport pick-up service
  • Area shuttle
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Santafé Mall - 3 min drive
  • Lleras Park - 9 min drive
  • Botero Plaza - 21 min drive
  • Arvi Park - 73 min drive

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 43 min drive
  • Aguacatala Station - 18 min walk
  • Poblado Station - 28 min walk
  • Ayura Station - 29 min walk
  • Airport pickup service
  • Area shuttle (surcharge)

About this property

NH Collection Medellín Royal

5-star luxury hotel in the heart of El Poblado
Take advantage of an airport pick-up service, a poolside bar and a terrace at NH Collection Medellín Royal. Indulge in a massage, a facial and a body treatment at Wellness Spa, the on-site spa. Be sure to enjoy a meal at Cygnus, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an area shuttle and an area shuttle
  • Tour/ticket information, free newspapers and multilingual staff
  • Guest reviews speak highly of the quiet location
Room features
All guest rooms at NH Collection Medellín Royal feature perks, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 11 floors


  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*


  • Pets allowed (dogs only, 2 per room, up to 55 lbs)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered on-site self-parking


  • Airport pickup on request (available 24 hours a day)*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference space (97 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2008
  • Terrace
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet


  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.


Cygnus – This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Breakfast costs between COP 37660 and COP 75321 per person (approximately)
  • Airport shuttle service is offered for an extra charge of COP 112000 per vehicle
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 155000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Does NH Collection Medellín Royal offer free cancellation for a full refund?
Yes, NH Collection Medellín Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at NH Collection Medellín Royal?
As of 28 Sep 2022, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on 19 Oct 2022 start from $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at NH Collection Medellín Royal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at NH Collection Medellín Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Medellín Royal?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of COP 155000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Collection Medellín Royal?
Yes, there's free self parking.
Is an airport shuttle service offered by NH Collection Medellín Royal?
Yes, a shuttle from the airport to the hotel is available. The charge is COP 112000 per vehicle.
What are the check-in and check-out times at NH Collection Medellín Royal?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at NH Collection Medellín Royal and nearby?
NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near NH Collection Medellín Royal?
Yes, there's an on-site restaurant, Cygnus. Nearby restaurants include Leños y Carbon (3-min walk), La Bolsa (4-min walk) and Cazuelitas (4-min walk).
What's the area around NH Collection Medellín Royal like?
NH Collection Medellín Royal is a short 1-minute walk from Santafé Mall and 3 minutes' walk from Oviedo Shopping Center. Travellers say that the local area is very safe perfect for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Pía, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sonia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Hotel!
Beautiful hotel is a convenient quiet area. Wonderful 5 star service. The concierge Jessica was amazing and helped us with everything and answered all of our questions (there were a lot!) pillows were lumpy, other than that our room was perfect!
Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saul, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ofrecieron servicio de pago de persona adicional cuando regresé con mi esposo de cenar dando a pensar que el servicio del hotel tiene fines adicionales. No fue agradable esta situación
Andrea, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The experience truly exceeded my expectations there, no complaints at all
Willys, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect except No wifi in room
Randy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 4-night trip
Verified CheapTickets guest review