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Hotel Las Golondrinas, Riviera Maya

3 stars
Av. ConstituyentesNo. 178 Esq. calle 20, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
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Good3.4 / 5
Vibe
Awesome vibe
Service
Fantastic service
Cleanliness
Quite clean
Breakfast
Bad breakfast
64See all 64 Hotels.com reviews
From 383 reviewsTripAdvisor Traveller Rating

Hotel Las Golondrinas, Riviera Maya

Hotel Info: 866-539-8117

from $85
  • Standard Double Room, 2 Double Beds
  • Deluxe Room
  • Standard Apartment

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Hotel Las Golondrinas
  • Hotel Las Golondrinas Playa del Carmen
  • Las Golondrinas Playa del Carmen
  • Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 200 and MXN 1000 per person (approximately)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Spa tub
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Las Golondrinas, Riviera Maya’s small print

Also known as

  • Hotel Las Golondrinas
  • Hotel Las Golondrinas Playa del Carmen
  • Las Golondrinas Playa del Carmen
  • Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 200 and MXN 1000 per person (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 64 reviews

Hotel Las Golondrinas, Riviera Maya
Poor1.0 / 5
There's better hotels at very similar price.
My first impression was very disappointing when I heard that very loud noise of construction, there was no bell man, the front desk agent wasn't friendly. The room had a very strong smell of "humidity". The bed was very unconfortable. My kids went into the pool and started complaining about rocks and pieces of cement in the pool, I guess it was because of the construction going on on the higher level. The WiFi didn't work very well. My room was very noisy, you could hear the noise from the construction, next morning I could hear every single that was passing by. One thing that I did like is that they have a big closet and hot water. Prior to this hotel, I stayed at 2 other different hotels which had a wonderful customer service and a better price, so when I came to Las Golondrinas for my last night I felt very bad for the other guests who where arriving there.
1 night family trip
Hotel Las Golondrinas, Riviera Maya
Poor1.0 / 5
This hotel needs work!
It was horrible. They had construction going on everyday on top of our roof at 8am till dark. It was impossible to sleep. Also, the old style air conditioning caused a 1 inch puddle of water to build up on the room floor. They never brought us fresh towels once.
3 night business trip
Hotel Las Golondrinas, Riviera Maya
Excellent4.0 / 5
Playa del Carmen a Few Blocks from the Beach
Staff is friendly and attentive.
3 night trip
Hotel Las Golondrinas, Riviera Maya
Excellent4.0 / 5
A great place and location!
This hotel is in the perfect location if you really want to experience all of Playa. Just a few blocks from the beach and main strip but also close enough to local's favorite taco trucks and supermarket. The rooms are clean and service is wonderful. I would stay here again on my next visit!
2 night trip
Hotel Las Golondrinas, Riviera Maya
Excellent4.0 / 5
Playa 2014
Good location, close to shops, nice streets. Pillow is too high, uncomfortable. Roads become slippery after heavy rain, so watch out!
2 night family trip

See all reviews

Hotel Las Golondrinas, Riviera Maya

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