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Pestana Caracas Premium City & Conference Hotel, Caracas

4 stars4 stars
1a Avenida Urb. Santa EduvigisCaracasCapital District1071Venezuela, 800-491-6126
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Excellent4.1 / 5
Room
Great room
Location
Great location
Service
Fantastic service
37See all 37 Hotels.com reviews
From 353 reviewsTripAdvisor Traveller Rating

Pestana Caracas Premium City & Conference Hotel, Caracas

Hotel Info: 866-539-8117

from $71
  • Executive Single Room
  • Executive Double Room
  • Superior Single Room
  • Superior Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Pestana Caracas
  • Pestana Premium City
  • Pestana Caracas
  • Pestana Caracas Hotel
  • Pestana Hotel Caracas
  • Pestana Caracas Hotel And Suites
  • Pestana Caracas Hotel Caracas
  • Pestana Caracas Premium City Hotel
  • Pestana Premium City Hotel
  • Pestana Caracas Premium City

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs VEF 12 per day

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Mountain biking nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ribeira Brava - This restaurant serves breakfast, lunch, and dinner.

Pestana Caracas Premium City & Conference Hotel, Caracas’s small print

Also known as

  • Hotel Pestana Caracas
  • Pestana Premium City
  • Pestana Caracas
  • Pestana Caracas Hotel
  • Pestana Hotel Caracas
  • Pestana Caracas Hotel And Suites
  • Pestana Caracas Hotel Caracas
  • Pestana Caracas Premium City Hotel
  • Pestana Premium City Hotel
  • Pestana Caracas Premium City

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs VEF 12 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 37 reviews

Pestana Caracas Premium City & Conference Hotel, Caracas
Good3.0 / 5
not worth it
The check in was at 2pm. I got there at 12pm and they asked me to wait. It was fine waiting then when 2pm came along I went up to front desk they said I needed to pay cash, when it was agreeded upon that I would pay after checkout in cash. So I quickly had my company book online at hotels.com and gave them the confirmation code. No one brought me up to my room, no one helped me with my luggage. When I got into my room the room was dirty. Bathroom floor was disgusting, the glass wall was full of old soap scum. The bed was hard, not plush like you find in most hotels. The price doesn't reflect what you get from this hotel. Not worth it.
1 night trip
Pestana Caracas Premium City & Conference Hotel, Caracas
Outstanding5.0 / 5
Great hotel, excellent location, close to everything, The staff is very friendly and the service is wonderful, the staff call you by name which is not common this days, the food at the restaurants very good, the restaurants waiters and the manger are very well educated and take care of everything, they provide an excellent service. The front desk staff, very helpful and provide excellent services. The room very spacious and very clean. Amazing view from the pool and lounge area located in the 18th floor.
5 night business trip
Pestana Caracas Premium City & Conference Hotel, Caracas
Excellent4.0 / 5
Good hotel decent bar. Tranquile neighborhood
Good
Business trip
Pestana Caracas Premium City & Conference Hotel, Caracas
Excellent4.0 / 5
Pestana Hotel
Nice hotel for the country of Venezuela
Business trip
Pestana Caracas Premium City & Conference Hotel, Caracas
Good3.0 / 5
This a new hotel in Caracas, but the maintenace is pretty poor. I guess this deficiency is related to the current economic situation in Venezuela.
5 night family trip

See all reviews

Pestana Caracas Premium City & Conference Hotel, Caracas

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