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Comfort Hotel Kumamoto Shinshigai, Kumamoto

3 stars
2-10 ShinshigaiKumamotoKumamoto-ken860-0803Japan, 800-491-6126
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  • Kumamoto (KMJ) 43-min drive; 12.2 miles/19.7 km
  • Kumamoto Minami Station 22-min walk; 1.1 miles/1.8 km
  • Kumamoto Station 26-min walk; 1.3 miles/2.2 km
  • Kumamoto Kita Station 12-min drive; 2.7 miles/4.3 km
Good3.9 / 5
Vibe
Awesome vibe
Value for money
Best value for money
Breakfast
Tasty breakfast
Location
Great location
67See all 67 Hotels.com reviews
From 130 reviewsTripAdvisor Traveller Rating

Comfort Hotel Kumamoto Shinshigai, Kumamoto

Hotel Info: 866-539-8117

from $63
  • Room, 1 Double Bed
  • Standard Twin Room, 2 Single Beds, Smoking
  • Room, 1 Double Bed
  • Standard single smoking
  • Standard Twin Room, 2 Single Beds, Non Smoking
  • Standard single non smoking

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Also known as

  • Comfort Hotel Kumamoto Shinshigai
  • Comfort Hotel Shinshigai
  • Comfort Kumamoto Shinshigai
  • Comfort Shinshigai

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator

Comfort Hotel Kumamoto Shinshigai, Kumamoto’s small print

Also known as

  • Comfort Hotel Kumamoto Shinshigai
  • Comfort Hotel Shinshigai
  • Comfort Kumamoto Shinshigai
  • Comfort Shinshigai

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 67 reviews

Comfort Hotel Kumamoto Shinshigai, Kumamoto
Good3.0 / 5
small room but good location
room too small
2 night trip with friends
Comfort Hotel Kumamoto Shinshigai, Kumamoto
Outstanding5.0 / 5
Amazing Hotel in a time of crisis
This hotel is in a great location, is clean and modern, and has an awesome breakfast. Our stay was perfect until April 14, when Kumamoto suffered the first of two major earthquakes. During this catastrophe, the physical hotel and the staff performed above and beyond. During two major quakes the staff stayed on duty assisting scared and confused guests. They even continued with breakfast service throughout everything! I’m sure the staff had their own homes and family they were worried about, but they showed nothing but concern for guests and continued to care for us as if it were business as normal. As for the building - asleep in this hotel during the second larger earthquake, we felt as if the building would collapse from the violent shaking. The staff ran throughout the 10 story building making sure everyone evacuated. After several hours we returned to the hotel to find minimal physical damage, so we were able to return to our room and try to sleep. Our checkout was April 17, but because all public transport was shut down (airport, rail and roads damaged) we had to make a decision to wait it out or make an attempt to reach another city’s airport. The hotel offered to hold our room and extend our stay if we were unable to leave, but in the end we were able to make it to Fukuoka and connect to our flight home. I highly recommend this hotel on many levels - but most of all because the calm and kind staff cared for us, while the well-constructed building saved our lives.
6 night romance trip
Comfort Hotel Kumamoto Shinshigai, Kumamoto
Excellent4.0 / 5
Great location
The hotel is good considering the price and location. The only complain I have is that the pillows are way too flat and the double beds are really small. My wife and me are pretty slim yet we find the beds rather uncorfortable to get a good night's sleep because of its size.
2 night family trip

See all reviews

Comfort Hotel Kumamoto Shinshigai, Kumamoto

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