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Gran Meliá Palacio de Isora, Guia de Isora

5-star5 stars
Avenida Los Oceanos, s/nUrb. La Jaquita, Alcalá, Guia de IsoraTenerife38686Spain

5-star beachfront resort with spa, near Alcala Beach
  • Free WiFi and free parking
Superb9.0
WiFi
Good internet service
Pool
Great pool
Amenities
Great amenities
Value for money
Value for money could be better
110See all 110 Hotels.com reviews
From 7,586 reviewsTripAdvisor Traveller Rating

Gran Meliá Palacio de Isora, Guia de Isora

from $226
  • Deluxe Room
  • Deluxe room with ocean partial view
  • One Bedroom Master Suite Ocean View
  • Room, 2 Bedrooms (Master Suite)
  • Deluxe (2 adults +2children)
  • Deluxe Room with ocean frontal view
  • Deluxe room 2 adults + 1 child
  • Family suite 2 adults + 1 child
  • Deluxe Room, Partial Sea View (2 Adults + 2 Child)
  • Deluxe Room, Partial Sea View (2 Adults + 1 Child)
  • Suite, 1 Bedroom, Resort View (Master)

At a glance

Key facts

Hotel size

  • This hotel has 578 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 7 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free breakfast
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Indoor pool
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Children's pool
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
  • Conference space size (feet) - 23681
  • Conference space size (meters) - 2200
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Duo - This restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pangea - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Oasis Pool Grille - This poolside theme restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Gran Meliá Palacio de Isora is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.

Gran Meliá Palacio de Isora, Guia de Isora’s small print

Also known as

  • Gran Melia Palacio
  • Gran Meliá Palacio Isora Hotel
  • Gran Meliá Palacio Isora Guia de Isora
  • Gran Meliá Palacio Isora
  • RedLevel At Gran Melia Palacio De Isora Guia Tenerife
  • Gran Melia Palacio de Isora
  • Gran Melia Palacio Hotel
  • Gran Melia Palacio Hotel Isora
  • Gran Melia Palacio Isora
  • Gran Melia Guia De Isora
  • Gran Melia Palacio De Isora Hotel Alcala
  • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
  • Palacio De Isora Gran Melia
  • Gran Meliá Palacio Isora Hotel Guia de Isora

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the health club or fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Cribs/Infant beds are available for EUR 25.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 95 per pet (may vary based on length of stay)

Airport shuttle service is offered for an extra charge of EUR 102 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Gran Meliá Palacio de Isora, Guia de Isora

Top spots nearby

Recommended by this property

  • Alcala Beach (5-minute walk)
  • Los Gigantes Marina (45-minute walk)
  • Los Gigantes Beach (45-minute walk)

Getting around

  • Tenerife (TFS-Tenerife South) - 36 min drive
  • Free self parking
  • Free valet parking
  • Free parking nearby
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.0 From 110 reviews

Gran Meliá Palacio de Isora, Guia de Isora
Exceptional10.0
Heaven on earth
Excellent resort overall:good bed ,good food ,superb pool ,amazing gardens,good entertainment. The only negative thing is the cleaning service in the room .
Chirtoaca, us5 night trip
Gran Meliá Palacio de Isora, Guia de Isora
Exceptional10.0
Amazing resort
Absolutely amazing place. The resort is flawless and we received the best service we could imagine.
Francisco, usRomance trip
Gran Meliá Palacio de Isora, Guia de Isora
Exceptional10.0
Perfect stay and location
It was wonderful to stay at Gran Melia. Everything was perfect including the room, staff, cleanliness etc.. Got to do many activities while I was there. Laura from Guest Relations helped organize the activities and she was very helpful throughout. Would def come back to Tenerife and Gran Melia Palacio. Thanks
ARIF, ie3 night trip
Gran Meliá Palacio de Isora, Guia de Isora
Exceptional10.0
the best place in Tenerife
Our stay at Palazzio Isora has always been very nice. This place in Alcala is a beautiful place and since they open this hotel, the place has developed tremendous. They are very serviceminded in all manner.
Liv, ie7 night romance trip
Gran Meliá Palacio de Isora, Guia de Isora
Very Good8.0
Big and kids friendly hotel
Helpful staff, big rooms, unfortunately room located too far away from main building, need to walk quite a bit and easy to lost your way back to room
Ching Yee Rita, as2 night trip with friends

See all reviews

Gran Meliá Palacio de Isora, Guia de Isora

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