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The Henderson Castle, Kalamazoo

3.5 stars
100 Monroe StreetKalamazooMI49006United States of America, ‏800-491-6126
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Good3.4 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Comfort
Uncomfortable
Cleanliness
Dirty
44See all 44 Hotels.com reviews
From 192 reviewsTripAdvisor Traveller Rating

The Henderson Castle, Kalamazoo

Hotel Info: 866-539-8117

from $99
  • The Guest Cottage Unit B
  • Maple Tree Room
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  • French Room
  • Miracle Room
  • Burdick Room
  • Ihling Room
  • Start Master Suite
  • Castle View Room

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-10 PM
  • Check-out time is 11 AM
  • Express check-out
The front desk is open daily from 9 AM - 8 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests arriving after 10 PM will be charged an additional EUR 25 per hour. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

Also known as

  • Henderson Castle Inn & B&B
  • Henderson Castle Inn & B&B Kalamazoo
  • Henderson Castle B&B Kalamazoo
  • Henderson Castle B&B
  • Henderson Castle Kalamazoo
  • Henderson Castle

Policies

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the spa tub without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 9.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.0

Late check-in after 10 PM can be arranged for an extra charge of USD 25.0

Late check-out can be arranged for an extra charge of USD 25.0

Rollaway beds are available for USD 25 per night

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of USD 25.00 per pet, per day

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Barbeque grills
Things to do
  • Indoor tennis courts - 12
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Casino
  • Nightclub
  • Outdoor tennis courts - 19
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1895
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Yard
  • Individually decorated
  • Individually furnished
Freshen up
  • Designer toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

The Henderson Castle, Kalamazoo’s small print

Also known as

  • Henderson Castle Inn & B&B
  • Henderson Castle Inn & B&B Kalamazoo
  • Henderson Castle B&B Kalamazoo
  • Henderson Castle B&B
  • Henderson Castle Kalamazoo
  • Henderson Castle

Policies

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the spa tub without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 9.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.0

Late check-in after 10 PM can be arranged for an extra charge of USD 25.0

Late check-out can be arranged for an extra charge of USD 25.0

Rollaway beds are available for USD 25 per night

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of USD 25.00 per pet, per day

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 44 reviews

The Henderson Castle, Kalamazoo
Excellent4.0 / 5
Was a great stay in a historic castle building. The staff was great.
1 night business trip
The Henderson Castle, Kalamazoo
Excellent4.0 / 5
Not handicap orientated
The castle could be more handicap friendly. The walkway was uneven brick and a long walk to enter. I finally tried going up the ramp behind castle and that was a very long walk too. Using a walker was very hard. Elevator was not working so I could not walk up the staircases to use the hot tub or see the terrace. I brought my own toilet riser and due to the shape of the toilet in the Library room could not use it. I had to have help sitting and rising off of it. No shower chair was in the bathroom. I had to sit on the toilet to shower.
2 night trip
The Henderson Castle, Kalamazoo
Good3.0 / 5
Great Castle but needs a deep cleaning!
I loved the Henderson Castle but would have loved it more if I could have opened the windows to my room, they were sealed shut with liquid nails or some other similar product. The curtains were dusty and musty and smelled up the entire room, a hotel should smell clean or like food! Finally, because this is an old Castle, noise travels so I wouldn't go here on my honeymoon!
1 night business trip
The Henderson Castle, Kalamazoo
Good3.0 / 5
Mixed reviews
They are doing renovations. Very fancy place. I stayed in the cottage. The bed was bad and the sofa bed was not much better. As they say looks can be deceiving and in this case yes very much so. I would stay here again but maybe in the Castle.
1 night family trip
The Henderson Castle, Kalamazoo
Good3.0 / 5
Beautiful building. Mediocre service. AVOID FOOD.
Stay here for the architecture. Avoid the food. Don't expect great service. More details below! The hotel building itself is wonderful. If you're a fan of beautiful architecture, then you should absolutely stay here. Go up to the roof of the castle and just hang out. I cannot recommend that enough. However, do yourself a favor and avoid the restaurant. It presents itself as "upscale French cuisine." It is ANYTHING but that. The 4-course meal (the cheapest offered) is $40, and the food quality is atrocious. The "filet" was tough, chewy, and tasted old; the sides were clearly just reheated leftovers; and the bread was the kind of thing you'd find for cheap at the supermarket. If you're staying here, go downtown to eat. It'll taste better and cost less. Lastly, the service was underwhelming. Some of the employees seemed legitimately puzzled as to why they were there. You'd ask them a question, and they'd look around before just shrugging and walking away. The exception was Latrice. She was awesome.
1 night trip

See all reviews

The Henderson Castle, Kalamazoo

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