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1 room, 2 adults

Hotel Universo, Florence

3-star3 stars
Piazza Santa Maria Novella, 20, Florence, FI, 50123, Italy

City-center hotel, steps from Santa Maria Novella Basilica and Museum
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Service
Fantastic service
Room
Room is all right
Comfort
More comfort would be nice
124See all 124 Hotels.com reviews
From 620 reviews

TripAdvisor Traveller Rating

Hotel Universo, Florence

from $102
  • Classic Double or Twin Room
  • Superior Double or Twin Room, View
  • Classic Single Room
  • Triple Room
  • Deluxe Room

What’s around Hotel Universo, Florence

Landmarks

  • In Santa Maria Novella
  • Cathedral of Saint Mary of the Flower - 8 min walk
  • Piazza del Duomo - 9 min walk
  • Piazza della Signoria - 12 min walk
  • Ponte Vecchio - 12 min walk
  • Palazzo Vecchio - 13 min walk
  • Uffizi Gallery - 13 min walk
  • Pitti Palace - 15 min walk

Getting around

  • Florence (FLR-Peretola) - 9 min drive
  • Florence Santa Maria Novella Station - 4 min walk
  • Porta al Prato Station - 15 min walk
  • Florence Statuto Station - 22 min walk
  • Florence-Cascine Station - 25 min walk
  • Discounted offsite parking
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Discounted offsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Universo, Florence’s small print

Also known as

  • Hotel Universo Florence
  • Universo Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 35.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 124 reviews

Hotel Universo, Florence
Good6.0
Old and outdated
Old and outdated hotel. The only benefit is the location. Very close to the center and train station,
, us2 night family trip
Hotel Universo, Florence
Very Good8.0
It was everything good except the air conditioner.
, usRomance trip
Hotel Universo, Florence
Exceptional10.0
Comfy, clean, great location, good for solo travel
Room was clean and comfy, staff was friendly, and location is awesome! My only issue was that the Wi-Fi didn't work. Nice, affordable twin room if you're traveling solo.
Michelle, usOther trip
Hotel Universo, Florence
Good6.0
Hotel is just ok. It is located in a very loud location. Front desk staff are no friendly
Julianne, us2 night family trip
Hotel Universo, Florence
Very Good8.0
Great Value in One of Europe's Most Popular Cities
Our stay was very fine indeed. We treated our son and his girlfriend to a room and they also enjoyed the Universo for our first four nights -- very handy location and ease of getting to the key sites in Florence. Staff was super helpful and friendly (from front desk to the cleaning crew). Breakfast bar was always a treat and very well staffed. We find Universo Florence to be a really great affordable compromise in a very expensive city.
, us6 night romance trip

See all reviews

Hotel Universo, Florence

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