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1 room, 2 adults
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Albergo Serena, Arcola

2 stars
Via della Liberta' 22 - CerriArcolaSP19021Italy, ‏800-491-6126
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Excellent4.2 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Great location
Comfort
Rather comfortable
89See all 89 Hotels.com reviews
From 314 reviewsTripAdvisor Traveller Rating

Albergo Serena, Arcola

Hotel Info: 866-539-8117

from $76
  • Double Room Single Use
  • Family Room
  • Double Room, 2 Single Beds
  • Triple Room
  • Double Room
  • Standard Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1 PM-10 PM
  • Check-out time is 11 AM
  • Express check-in/out
The front desk is open daily from 7:30 AM - 9:30 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • 5 per room (up to 100 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Also known as

  • Albergo Serena
  • Albergo Serena Arcola
  • Albergo Serena Hotel
  • Albergo Serena Hotel Arcola
  • Albergo Serena Arcola, Italy

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Garden
  • Picnic area
  • Television in common areas

In the room

Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Albergo Serena, Arcola’s small print

Also known as

  • Albergo Serena
  • Albergo Serena Arcola
  • Albergo Serena Hotel
  • Albergo Serena Hotel Arcola
  • Albergo Serena Arcola, Italy

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 89 reviews

Albergo Serena, Arcola
Good3.0 / 5
OK Stay, good location
Pros: - Nice views, olive trees. - Short drive to train station for Cinque Terre visit. - Good enough breakfast - Free parking Cons: - Hard to find front desk. They were only there when we were check-in. Afterwards, we couldn't find them. You need to have a phone to reach out them. - AC is paid ($5). Rooms has AC but you need to give 5 dolars to have the remote controller, and leave $50 deposits. We have slept with open windows. Hotel is at high altitude so without AC it was OK. - Linens and towels were clean but not same for bathroom.Only shampoo was provided, no soap; especially shower was not clean.Bathroom needs some maintanence. - They donot have enough power sockets - you would need them to charge your phone/tablet, camera/camcorder bateries. Tip: - Just a few meters ahead of this hotel there is a family restraurant. They cannot speak English but they have nice local food and very warm family environment. - They didn't have Cinque Terre passes as it was mentioned in another review. So you would order online or purchase at the station.
2 night romance trip
Albergo Serena, Arcola
Good3.0 / 5
No where but nice
Found it without any problems. Signage to reception is difficult to see as the arrow on the sign is literally 2cm looking like a left over sticker I was knocking on the front door ringing the buzzer etc and about to leave when I walked down the steep drive to the other parking area and found reception. They gave no reason why they didn't answer the buzzer. That done they booked me in ignoring request for ground floor and put me upstairs. I honestly don't think many ever read our special requests as this happens often. The room was very hot and needed AC or at least a fan. Window opened but onto noisy road and allowed bugs in. It was over 30oC everyday so room was difficult to remain in until late at night. Breakfast was a highlight but the first morning we weren't allowed to use the pancake machine if you turned it on they turned it off. Working other days so not sure why they didn't explain instead of just turning off. Rooms clean and comfortable but bathroom small. Staying here a vehicle is a must as its nowhere but accessible by vehicle to eating facilities about 5kms away so if arriving around dinner time either have it in a nearby town first or bring something with you. Neighbours all park on the road outside the rooms and canbe a little noisy with the window open when they leave for work. The hotel also asks you to rate them on a slip in the room not on booking sites which I don't think is correct procedure as when we book on hotels.com we first read the reviews
2 night trip
Albergo Serena, Arcola
Outstanding5.0 / 5
A nice place with a wonderful view
Beautiful location in the hills. Very peaceful. Great place to stay. Good breakfast. Nice staff. Would stay there again.
1 night romance trip
Albergo Serena, Arcola
Excellent4.0 / 5
Great for Family and Budget Travelers
Overall a very nice place to stay. Management was very accommodating when we arrived after the 11 pm check-in time due to train troubles. The room had some mold on the bathroom walls but was clean other than that. The location was also a little out of the way but very quiet.
1 night trip with friends
Albergo Serena, Arcola
Excellent4.0 / 5
Beautiful location in the hills
Beautiful location in the hills, although quite tricky to find. It has sort of a hostel feel & look but does have booked rooms like a hotel. We were a family of 4 driving through Italy so needed a stop before Rome. Perfectly adequate services, good wifi, good breakfast and very friendly staff. Free parking and a beautiful picturesque views in the morning. We had a double room with a double bed & two single beds for the teenagers. Lerici beach & township is stunning - well worth a drive & explore (10 minute drive) A great stopover when doing a roady through Italy.
1 night family trip

See all reviews

Albergo Serena, Arcola

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