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Hotel Marquesa, Puerto de la Cruz

3 stars
Calle Quintana 11Puerto de la CruzTenerife38400Spain
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Food
Food could be better
Breakfast
Breakfast can be improved
186See all 186 Hotels.com reviews
From 307 reviewsTripAdvisor Traveller Rating

Hotel Marquesa, Puerto de la Cruz

from $39
  • Standard Room
  • Double Room, View
  • Single Room, 1 Single Bed
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Hotel Marquesa Adults Only
  • Hotel Marquesa Adults Only Puerto de la Cruz
  • Marquesa Adults Only
  • Marquesa Adults Only Puerto de la Cruz
  • Hotel Marquesa Puerto de la Cruz
  • Hotel Marquesa
  • Marquesa Puerto de la Cruz

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
Things to do
  • Outdoor pool
  • Health club
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1712
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • In-room safe

Special features

Dining

Marquesa - This restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Onsite venue #2 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Marquesa, Puerto de la Cruz’s small print

Also known as

  • Hotel Marquesa Adults Only
  • Hotel Marquesa Adults Only Puerto de la Cruz
  • Marquesa Adults Only
  • Marquesa Adults Only Puerto de la Cruz
  • Hotel Marquesa Puerto de la Cruz
  • Hotel Marquesa
  • Marquesa Puerto de la Cruz

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 186 reviews

Hotel Marquesa, Puerto de la Cruz
Outstanding5.0 / 5
< Great Location, Value, Safety, & Nice Staff >
What a great value at this hotel! It was super clean and safe and also had a great complimentary breakfast in the mornings too. It was more than enough space for myself and wish I had a friend with me on the trip. The staff was friendly and helpful with places I wanted to visit.
1 night trip
Hotel Marquesa, Puerto de la Cruz
Good3.0 / 5
Marquesa Hotel Tenerife - Our Experience
Good value for money. The room was okay but not 100% clean. It needed some good refurbishment. All worn out and just in not very good condition. The beds are very uncomfortable - those with sensitive back shouldn't book this hotel. Mine hurt after first night but I got used to it eventually. I didn't like the breakfasts (very fatty and unhealthy... baked beans, fried eggs, sausages - not my taste) but dinners were great. Live music in the outside restaurant in the evening (not included) was great and very romantic. Reception okay... Not very friendly but still good service. Printed our tickets for free. Poor wifi. Those who can't live without or must work during their stay just wouldn't be able to. Overall good but I won't come back.
7 night family trip
Hotel Marquesa, Puerto de la Cruz
Good3.0 / 5
Not the best hotel
My stay wasn't the best, the first night i got there i went to room no 101 and when i opened the door there was someone in the room in bed, it was an old lady. I said this is my room but she said it was hers, she showed me the paperwork and i was so apologetic i said i will go to the reception and sort it out. When i went to the reception the receptionist said your room is C101 not 101 but ok i made a mistake but why did my key open the door to the poor ladies she must have been really frightened. Apart from that experience the hotel was in a great location right in the middle of Puerto, there are plenty of bars and restaurants and it is near to the beach. The room was ok a bit outdated and the breakfast wasn't the best, i would go back to Puerto de la cruz again but not to that hotel.
4 night trip
Hotel Marquesa, Puerto de la Cruz
Excellent4.0 / 5
Convenient and ok hotel
The inside of the hotel looks a bit dated but the staff is very friendly and helpful. The mariachi band that plays at nights on the front terrace is amazing and the food at the restaurant is very good quality for money. Location is also very good. You will have problems finding a parking space. Pro Tip: use the free parking near the pier, it's so big there are always spots available and it's only a couple of minutes away from the hotel. Wish we knew this when we circled around the hotel for ages looking for a parking spot.
7 night trip with friends
Hotel Marquesa, Puerto de la Cruz
Outstanding5.0 / 5
Conveniently located hotel with great views
The things I thought were good were: - The hotel is easy to find from just about anywhere in the city. Either listen for the church bells which chime every 15 minutes during the day, or aim for the tall white and yellow building which is close to the hotel. - There are great views from the roof terrace / pool (5th floor) of both Teide, the well kept square next to the church and also of the sea and Lago Martinez further down the coast - It was competitively priced for B&B - Breakfast buffet was more than acceptable for the price. - Friendly, multilingual staff. - The hotel has charm, stemming from, I believe, it having been built in the early 18th century. This is particularly evident in the lobby/reception area. - The restaurant on the terrace out the front looked good and the entertainment seemed decent. The things I thought were not so good: - I would describe the rooms as functional. This was not a problem for me, but some people might expect more creature comforts (however, I would not complain, particularly given the price) - I didn't notice any aircon in the room. This was not a problem in November, but I imagine it might have been different in August (perhaps the hotel supplies a portable fan when needed/asked). Overall, I would recommend this hotel. It is well located, competitivly priced, and has great views from the roof terrace. I would stay here again.
6 night trip

See all reviews

Hotel Marquesa, Puerto de la Cruz

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