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Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

3.0 star property
3-star hotel with bar/lounge, near ExCeL Exhibition Centre

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Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Exterior
Standard Room, 1 Double Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free WiFi
Lounge
Lobby
Standard Room, 1 Double Bed, Accessible | Bathroom | Shower, hair dryer, towels

Overview of Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
Main amenities
  • Daily housekeeping
  • Self parking
  • Bar/lounge
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Docklands
  • ExCeL Exhibition Centre - 16 min walk
  • O2 Arena - 32 min walk
  • Thames River - 3 min drive
  • Westfield Stratford City - 7 min drive
  • London Stadium - 7 min drive
  • Brick Lane - 10 min drive
  • Tower of London - 11 min drive
  • Tower Bridge - 10 min drive
  • Sky Garden - 12 min drive
  • Liverpool Street - 12 min drive

Getting around

  • London (LCY-London City) - 10 min drive
  • London (SEN-Southend) - 44 min drive
  • London (STN-Stansted) - 45 min drive
  • London (LTN-Luton) - 57 min drive
  • Gatwick Airport (LGW) - 67 min drive
  • Heathrow Airport (LHR) - 83 min drive
  • London Limehouse Station - 5 min drive
  • Stratford Station - 6 min drive
  • London West Ham Station - 26 min walk
  • Royal Victoria Station - 10 min walk
  • Star Lane Station - 16 min walk
  • West Silvertown Station - 16 min walk

Restaurants

  • Marugame Udon - 10 min drive
  • Petit Cafe - 5 min walk
  • Zero Sette - 16 min walk
  • Nakhon Thai - 11 min walk
  • O2 Lounge - 7 min drive

About this property

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Only 2.2 mi (3.6 km) from the airport, Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily. Also, Tower Bridge and Tower of London are within a short drive. Fellow travellers say good things about the overall property condition. Public transportation is close by: Royal Victoria Station is only 10 minutes on foot.

Languages

Arabic, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Parking

  • Self-parking costs GBP 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands an IHG Hotel

Frequently asked questions

Does Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?
Yes. Self-parking costs GBP 15 per day.
What are the check-in and check-out times at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What's the area around Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel like?
Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel is a short 10-minute walk from Royal Victoria Station and 16 minutes' walk from ExCeL Exhibition Centre.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Good for a short stay
Check-in was quick, and the room size was okay. The only thing was the shower; the drain was blocked and overflowing quickly. I was showering my daughter and had to turn off the water just after a few seconds of putting her in. There’s mould, too, which a bleach scrub would eliminate. The pillows are hard and flat, not comfortable at all. Luckily, we were only there for one night. Breakfast was excellent, which is included in the price. The English lady that done our check out was extremely helpful, thank you!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jamiu, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

A good place to stay. Very near to tube station and no hassle to go to O2 arena. My daughters enjoyed the concert.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel, around 5 min walk to the underground/bus station. Free parking, which is absolutely nice
Felipe, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Shabbir, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Weekend stay
Floor Was soaking wet at door, aircon had been leaking before we checked in. Maintenance came and put towels down and did something with aircon. However it still leaked so had to call them back again. Room smelt fusty stale water in the carpet from leak. 3 bulbs in bathroom and only 1 worked. Pillows not very comfy. Breakfast was good and good location.
Lee, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

kamani, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ching Hung, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review