Convenient Resort, Bangkok

Great place for a layover of 1 day. Free water in room refrigator, nice and cold. Woke up to roaches in my bed. Could not sleep again. Good on site food and drink.

The only thing great about the stay was the staff. The room was miserably hot because our ac broke in the middle of the night. The shower is just just water coming out of the wall that floods the entire bathroom because there are no walls to hold in the water.

I don't know where those pictures came from, but when I walked into my room there were low grade white sheets on the bed and mismatched out-of-date everything else. A dead bug and live ant were both found between the sheets. The bathroom ceiling leaked who knows what on you while the toilet was used. If this wasn't disappointing enough, upon check out the front desk told me that they couldn't see my reservation from Hotels.com on their end (even though I had received three confirmation emails and had a confirmation number). The man demanded money, even more than what I originally paid online. He even threatened to call the police. It got to the point where me and everyone else on the shuttle bus were going to miss our flights because he was refusing to let us go. I had no choice but to pay. Luckily Hotels.com has great customer service and refunded me completely when I called. Seemed like something the hotel could have easily done. Overall, super negative way to end a trip, horrible experience.

Hotel requires a $40.00 USD DEPOSIT for security. Hotel is somewhat removed from other facilities. Very basic. Try to find a hotel actually on the airport if early morning flight is necessary.

Convenient Resort is a great place to overnight between flights. Definitely not luxury but comfortable and quiet enough for a good night's sleep. I've been coming here for years and it is still my choice.