Choose dates to view prices

Krystal Altitude Vallarta - AIl Inclusive

Photo gallery for Krystal Altitude Vallarta - AIl Inclusive

Aerial view
Indoor pool, 4 outdoor pools
Indoor pool, 4 outdoor pools
Indoor spa tub
Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout curtains

Overview of Krystal Altitude Vallarta - AIl Inclusive

Krystal Altitude Vallarta - AIl Inclusive

4.5-star property
Puerto Vallarta beachfront hotel with 4 restaurants, spa

7.8/10 Good

25 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Childcare
The price is €327
Price available on 02/03/2023
Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

Room options

About this area

What's nearby

  • On the beach
  • Cruise Ship Terminal - 26 min drive
  • Bay of Banderas - 29 min drive
  • Malecon - 35 min drive
  • Nuevo Vallarta Beach - 30 min drive
  • Playa de los Muertos - 40 min drive
  • Playa Bucerias - 32 min drive
  • Playa Mismaloya - 64 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

Restaurants

  • Mauricio's - 5 min drive
  • México Latte - 6 min drive
  • Mariscos La Tia II - 8 min drive
  • Tacos el Machin - 9 min drive
  • Toks - 10 min drive

About this property

Krystal Altitude Vallarta - AIl Inclusive

At Krystal Altitude Vallarta - AIl Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll have access to on-site beach volleyball. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club and a beach bar.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 451 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Covered on-site valet parking (MXN 55 per night; includes in/out privileges)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Free beach club
  • Beach volleyball
  • Shopping

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (11141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Communal living room
  • 4 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Eternity Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire – This beachfront buffet restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Le Délice – Overlooking the garden, this restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio – This beach restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Fogo – Overlooking the garden, this restaurant specialises in Brazilian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
O' West – This poolside bar specialises in local and international cuisine and only serves lunch. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Altitude Vallarta - AIl Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Altitude Vallarta - AIl Inclusive Puerto Vallarta
Krystal Altitude Vallarta - AIl Inclusive Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Altitude Vallarta - AIl Inclusive offer free cancellation for a full refund?
Yes, Krystal Altitude Vallarta - AIl Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Krystal Altitude Vallarta - AIl Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Krystal Altitude Vallarta - AIl Inclusive?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Krystal Altitude Vallarta - AIl Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Altitude Vallarta - AIl Inclusive?
Yes. Valet parking costs MXN 55 per night.
What are the check-in and check-out times at Krystal Altitude Vallarta - AIl Inclusive?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Krystal Altitude Vallarta - AIl Inclusive?
No, this hotel doesn't have a casino, but Vallarta Casino (10-min drive) is nearby.
What is there to do at Krystal Altitude Vallarta - AIl Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Altitude Vallarta - AIl Inclusive also has 2 bars and an indoor pool, as well as spa services and an arcade.
Are there restaurants at or near Krystal Altitude Vallarta - AIl Inclusive?
Yes, there are 4 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views. Nearby restaurants include México Latte (2.3 mi), Mauricio's (2.7 mi) and Mariscos La Tia II (2.9 mi).

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Great place to stay. Staff was very friendly, Edward was a great water aerobics teacher.
Madonna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Diego Jaudiel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jaquelyn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy a gusto
Muy agradable la estancia
Irma Leticia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy agradable
Nos mandaron al área de "La Hacienda" q por ser solo adultos. En general me gustó todo. Solo la alberca fría. Pero está agradable el hotel
Karina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pueden Mejorar
Hotel con muy buena ubicación en Puerto Vallarta, playa limpia, buena atención, aunque tanto en buffet como en restaurantes falta calidad y variedad en alimentos. le falta un bar entre el área de playa y alberca, lo que hace que los meseros vayan hasta el Lobby y tarden mucho
Jorge Efraín, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Remodelacion
La habitación que nos dieron en el Kristal Altitud el estado de esta era deplorable, humedad, moho en cortinas, paredes sucias, olor a solventes que gracias a la srita de recepción me ofrecieron moverme al hotel The Hacienda , este hotel todo lo contrario, excelente este hotel pero KRISTAL ALTITUD NO SE LOS RECOMIENDO - Solo la habitación lo demás esta excelente
Mario alberto, 2-night trip
Verified Hotels.com guest review