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Villarrica Park Lake by Enjoy

Photo gallery for Villarrica Park Lake by Enjoy

Front of property
On the beach
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas

Overview of Villarrica Park Lake by Enjoy

Villarrica Park Lake by Enjoy

3.5 star property
Villarrica beachfront hotel with spa, outdoor pool

8.8/10 Fabulous

116 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Camino Villarrica Pucon Km 13, Villarrica, 4930000

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Sabor Peruano - 6 min drive
  • Onces Alemanas - 6 min drive
  • Puerto Del Estero - 10 min drive
  • La Picada - 10 min drive
  • La Creperia - 11 min drive

About this property

Villarrica Park Lake by Enjoy

Villarrica Park Lake by Enjoy is a great choice for your beach stay in Villarrica. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in body scrubs at the spa. Aguas Verdes serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a health club and a fitness centre. Fellow travellers say good things about the location and overall comfort.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • On the beach
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aquarius. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Aguas Verdes – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (one way)

Children & extra beds

  • Rollaway beds are available for USD 71.31 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Enjoy Park Lake Villarrica Hotel
Enjoy Park Lake Villarrica
Villarrica Park Lake Hotel Enjoy
Villarrica by Enjoy
Enjoy Park Lake Villarrica
Villarrica Park Lake By Enjoy
Villarrica Park Lake by Enjoy Hotel
Villarrica Park Lake by Enjoy Villarrica
Villarrica Park Lake by Enjoy Hotel Villarrica

Frequently asked questions

Does Villarrica Park Lake by Enjoy offer free cancellation for a full refund?
Yes, Villarrica Park Lake by Enjoy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Villarrica Park Lake by Enjoy?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Villarrica Park Lake by Enjoy?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Villarrica Park Lake by Enjoy?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Villarrica Park Lake by Enjoy?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Villarrica Park Lake by Enjoy?
Yes, an airport shuttle is available. The charge is USD 30 per person one way.
What are the check-in and check-out times at Villarrica Park Lake by Enjoy?
You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Villarrica Park Lake by Enjoy?
No, this hotel doesn't have a casino, but Enjoy Pucon Casino (14-min drive) is nearby.
What is there to do at Villarrica Park Lake by Enjoy and nearby?
Villarrica Park Lake by Enjoy has 2 bars, a spa and an outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Villarrica Park Lake by Enjoy?
Yes, Aguas Verdes offers international cuisine. Nearby restaurants include Sabor Peruano (4.1 mi), Onces Alemanas (4.3 mi) and Puerto Del Estero (6.5 mi).
Does Villarrica Park Lake by Enjoy have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Villarrica Park Lake by Enjoy have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Villarrica Park Lake by Enjoy like?
Villarrica Park Lake by Enjoy is located a short 1-minute walk from Lake Villarrica. Travellers love the hotel's prime location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.7/10

Staff & service

7.4/10

Amenities

8.7/10

Property conditions & facilities

Reviews

10/10 Exceptional

Joeri, 1-night trip
Verified Hotels.com guest review

8/10 Very good

RUDI, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It’s falling apart Service is not good Meals are deficient in quality and taste Spa only has ONE sauna working, the steam room was inoperative I was not even offered a room upgrade when checking in, despite being Expedia Gold member Breakfast only has cold items, if you want omelettes or fried eggs, you’ll have to pay an extra USD4 (unbelievable) Avoid at all costs
JuanM, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service, room service was delicious, property is excellent condition, comfy beds, beautiful views !
5-night trip with friends
Verified Expedia guest review

6/10 Good

The view is the best part. From every window there is a stunning view of the beautiful lake. The rooms are neglected and worn down...stained carpet, peeling wallpaper, linens that smell bad. The pillows smelled like dirty hair from previous people who had used them. The bed needs to be replaced..it sags on the edges and the middle. I had stuffed the pillows in the closet to get rid of the odor..and when the housekeeper stopped by in the afternoon I told her and showed her the pillows and she brought me 2 clean ones. The housekeeping staff was very nice and helpful. When I made the reaervation I had asked for 2 double beds but they gave me one bed. Then, I called to order room service at 10pm and nobody answered..I called twice and it just rang and rang. I had to eat stale potato chips from the mini bar in the room..$3.50 and I went to sleep hungry. They are also doing major construction at the hotel..there is noise and workers and equipment by the pool area and other common areas. It was not a relaxing stay.
1-night business trip
Verified Expedia guest review

6/10 Good

Excellent location with good views out over the lake. However I was disappointed in the restaurant and the waiting staff as well as the ability to get extras like ice in the room
2-night trip
Verified Expedia guest review

6/10 Good

Overall the rooms are nice, the location and the amenities are great. There are couple of things, that I did not liked during my stay. First, I was not able to get towels at the pool, I did asked 6 times during 3 days and only one time I was lucky to get a clean towel. Secondly, we had a bad experience at the lounge bar, after 25 minutes no one went to take our order, I had to order directly to the bartender. Then another 20 minutes for a couple of Mojitos and another 15 minutes for a salad and a chicken plate. The breakfast is fine and included with the stay.
Hector, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent Location. Amazing view!!! Love the place!
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place with suburb views
Lars, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stellar stay at Park Lake Resort
The Enjoy Park Lake Resort is situated half way between Villarrica and Pucón on the main access road to each community. The property sports commanding views of Lake Villarrica in both their common areas and guest rooms. The room we were given was palatial in size, with two bathrooms, a separate living and bedroom space, and a generous patio. A suite far nicer than anticipated. Breakfast was included, and the buffet was varied, with those same stunning views. Though close to towns with great dining options, you won’t be disappointed by the selection and quality if you decide to stay in place. Lastly, the Park Lake’s spa facilities contain both indoor and outdoor pool options, and a deep array of spa treatments from hair care services to massage. The service may have been aloof, but was prompt and professional. A relaxing and top notch vacation spot!
Janis, 4-night romance trip
Verified Hotels.com guest review