Guests
All properties in Playa del Carmen, Quintana Roo, Mexico
Condo Hotel

Rosewood Mayakoba

Playa del Carmen beachfront aparthotel with golf course and spa

  • Free WiFi and free parking
From
$755

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 / 243Rosewood Mayakoba
Carr Federal Cancun, Playa del Carmen, 77710, QROO, Mexico
9.8.Exceptional.
  • My husband and I just returned from an incredible 3 day stay at the Rosewood Mayakoba…

    Apr 26, 2022

  • The Rosewood Mayakoba is extraordinary. The individual residences, the grounds, the…

    Nov 20, 2021

See all 334 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Transportation options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 136 smoke-free apartments
  • Daily housekeeping
  • Golf course
  • On the beach
  • 5 restaurants and 2 beach bars
  • Full-service spa

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Children stay free
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On the beach
  • Tres Rios Ecopark - 1.2 mi / 1.9 km
  • Playa Xcalacoco - 2.3 mi / 3.6 km
  • Maroma Beach - 5.4 mi / 8.7 km
  • Quinta Avenida - 5.6 mi / 9.1 km
  • Mamitas Beach - 6.7 mi / 10.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, Beachfront
  • Suite, Lagoon View, Beachside
  • Suite, Ocean View (Rooftop)
  • Suite (Wellness Suite)
  • Deluxe Suite, Overwater (Lagoon)
  • Studio, 1 King Bed, Lagoon View
  • Studio Suite, 2 Queen Beds (Lagoon)
  • Deluxe Suite (Lagoon)
  • Villa, 2 Bedrooms (Manglar)
  • Villa, 2 Bedrooms (Ensueño)
  • Villa, 3 Bedrooms (Manglar)
  • Villa, 3 Bedrooms (Coral)
  • Presidential Studio Suite, Beachfront (Lagoon)
  • Suite, 2 Bedrooms (Mayakoba)
  • Presidential Suite, Lagoon View (Lagoon)
  • Villa, 3 Bedrooms (Cenote)
  • Villa, 3 Bedrooms (Laguna)
  • Villa, 2 Bedrooms (Cenote)
  • Villa, 4 Bedrooms (Paraiso)

What’s around

Landmarks

  • On the beach
  • Tres Rios Ecopark - 1.2 mi / 1.9 km
  • Playa Xcalacoco - 2.3 mi / 3.6 km
  • Maroma Beach - 5.4 mi / 8.7 km
  • Quinta Avenida - 5.6 mi / 9.1 km
  • Mamitas Beach - 6.7 mi / 10.8 km
  • Playa del Carmen Main Beach - 6.7 mi / 10.8 km
  • Playa del Carmen Maritime Terminal - 8 mi / 12.9 km
  • El Camaleon Mayakoba Golf Course - 0.9 mi / 1.5 km
  • Grand Coral Golf Riviera Maya - 3.6 mi / 5.8 km
  • 28 de Julio Square - 4.7 mi / 7.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive
  • Airport shuttle (surcharge)
map
See on map
Carr Federal Cancun, Playa del Carmen, 77710, QROO, Mexico

At a glance

Size

  • 136 apartments
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 2 beach bars
  • Coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free bicycles on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Hand-held showerhead
  • Portable shower seat

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private plunge pool
  • In-room massage available
  • Number of living rooms
  • Furnished patio

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Sense Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

Dining

Casa del Lago - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Punta Bonita - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Agave Azul - Overlooking the pool and garden, this restaurant specializes in sushi and serves dinner only. Open daily.

Aquí Me Quedo, La Cantina - This beachfront restaurant specializes in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

La Fondita - This restaurant specializes in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Free bicycles on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Rosewood Mayakoba is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 1000 for adults and MXN 500 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Mayakoba
  • Rosewood Mayakoba l Carmen
  • Mayakoba Rosewood
  • Rosewood Mayakoba Aparthotel
  • Rosewood Mayakoba Playa del Carmen
  • Rosewood Mayakoba Aparthotel Playa del Carmen
  • Rosewood Mayakoba
  • Rosewood Mayakoba Hotel
  • Rosewood Mayakoba Hotel Playa del Carmen
  • Rosewood Mayakoba Playa del Carmen
  • Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Rosewood Mayakoba Riviera Maya/Playa Del Carmen
  • Rosewood Mayakoba Playa Del Carmen

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Rosewood Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self and valet parking.

  • Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

  • Sorry, pets aren't allowed, but service animals are welcome.

  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

  • Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include La Brasserie (3.6 mi), Koh Thai (3.6 mi), and Coco's Cabanas (4 mi).

  • Yes, an airport shuttle is available.

  • Have fun with onsite activities like kayaking and cycling, and practice your swing on the golf course. Additional recreation onsite includes ecotours, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Rosewood Mayakoba also has 2 beach bars, private plunge pools, and a sauna, as well as a steam room and a garden.
9.8.Exceptional.
  • 8.0.Very Good

    The room was amazing, the ground was very beautiful, food options were very limited and very expensive.

    Farouk, 4 night family trip, Oct 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This resort has the best service and the most awesome staff of any hotel I have ever stayed at. They always find a solution for your request. They do not know the word "No".

    Fran, 4 night family trip, Oct 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We stayed in the Wellness Suite, which was a two-story suite on the lagoon with a plunge pool and a separate yoga/meditation/reflexology area. It had an abundance of additional wellness-focused amenities, and was close to the spa facilities which I used daily for saunas. The resort itself was a true paradise with multiple pools, beautiful grounds, and plenty of restaurants and amenities like tennis, golf course nearby. We would love to go back and definitely pay extra for the Wellness suite if that’s you’re thing.

    Christine, 4 night romance trip, Aug 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is gorgeous but the people are the best asset—-they are the kindest, warmest, most helpful and efficient hotel family we have ever met. We’ve been going here time and again because it’s home for us. We love this place, the food, the quiet ambiance, the people, the spa, the facilities, the amenities. It is perfect. We absolutely love it.

    7 night family trip, Jul 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything about this property and the experience was incredible

    3 night family trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A sense of place.

    There’s the Rosewood and then there’s everything else. If you work hard and are lucky enough not to have to borrow from the emergency fund to afford a stay at the Rosewood, do it. You deserve it and you’ll thank yourself for it.

    1 night trip with friends, May 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property is amazing. Was immediately impressed from the welcome at the airport all the way to the final good bye. The food is some of the best I have had in all of Mexico. The amenities and concierge/butler service were impressive and I never heard the word “no”. Truly an amazing experience. Plan to return.

    4 night romance trip, Feb 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Doooo It!

    My six year old son and I stayed at Rosewood Mayakoba for a few nights (we also stayed at a few couple other hotels on this trip, including Banyan Tree). Rosewood Mayakoba is amazing. The property and facilities are amazing. Our room was amazing (Deluxe Overwater Lagoon Suite). Restaurant and in-room dining food was excellent. To top it off, the people are amazing. Everyone (from the butlers to the cleaning staff) was incredibly intentional about us having an excellent experience. Perhaps all around more intentional about excellence than any hotel I've stayed at (and I've been to over 50 countries and stayed at LOTS of hotels). Generally, I prefer to not go back to stay at the same hotel twice (I like to experience new places)...but I will make an exception to that rule for Rosewood Mayakoba. We'll be back. If you're looking for a top notch luxury hotel...stay here.

    Luke, 3 night family trip, Nov 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lugar extraordinario, el servicio puede mejorar

    El hotel es maravilloso y la habitación fue espectacular, ahora en tiempos de Covid ideal porque no tuvimos que salir para nada! El servicio no fue lo que esperábamos y los muebles de la terraza estaban muy deteriorados, incluso el camastro se rompió cuando lo estábamos moviendo y a pesar de que lo reportamos no lo cambiaron nunca.

    Pedro P, 3 night trip, Oct 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best beach resort in the world

    This is our new favorite place to stay. The staff is the friendliness staff in the world. They go above and beyond to make your stay perfect. From the front desk to the cleaning crew everyone was absolutely amazing. The butlers are available via an app 24/7 and will bring you whatever you need. The treat you like royalty. The food is absolutely amazing. The beach is gorgeous and the property is something you cannot find anywhere else. The gym is fully equipped even with 5 pelotons you can ride. They provide every guest with a beach cruiser bike that can get you all around the property easily. The rooms are impeccably clean and very large with personal pools on each back patio. There are adults only pools and family pools and neither will disappoint. All the restaurants are outdoors and very clean and delicious. If I had to say one bad thing it would be that the lagoon feature, that thing that makes the property unique, does attract some mosquitos but they have spray for you in the rooms and will get you medication if you get bit. Also bring your own sunscreen because in the store it is very expensive to buy. Again if you want to use their 30spf they provide it for free. There is really not a thing that I would change about this property. We just got back and are already planning our next trip there.

    Nicole, 3 night trip, Jul 5, 2020

    Verified Hotels.com guest review

See all 334 reviews