4/10 Fair
Sep 28, 2023
Disappointed and shocked!
In town for work meetings. Front staff was great, found another room for me because the first had a terrible smell. Second room was nice, large Jacuzzi tub. BUT half of jacuzzi tub floor was covered with grimy shadow, and discovered later that evening that the shower stall was very dirty! The grout looked like it had not been cleaned in months - with black mold between the ceiling tiles in the shower! Mold like that does not grow in a week, or even a month! Serious lack of cleanliness and sanitary conditions. Ended up having to try and "shower" in the Jacuzzi in the morning because I didn't want to step foot inside the shower, very inconvenient. I was in work meetings from 8:00 a.m. to 7:00 p.m. Front office hours are 9-7 so never had an opportunity to talk to anyone after my initial check-in. Pillows felt like they were 20 years old.
Very disappointed, will not be returning.
Mary
Mary, 2-night business trip
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