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Atman Tulum Hotel

4.5 star property
Luxury aparthotel in Tulum with spa and outdoor pool

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Atman Tulum Hotel

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Outdoor pool
Private pool
Luxury Villa, 2 Bedrooms, Private Pool, Garden View | Terrace/patio
Premium bedding, blackout drapes, iron/ironing board, free WiFi
55-inch Smart TV with cable channels, TV

Overview of Atman Tulum Hotel

8.2

Very Good

Property highlights

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Free WiFi
  • Free parking
Map
Calle 29, Av. Kukulkan, Region 15, Tulum, QROO, 77760
Main amenities
  • 30 apartments
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness center
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Communal living room
Feel at home
  • Connecting/adjoining rooms available
  • Private pool
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Deluxe Studio Suite, 1 King Bed, Private Pool, Garden View

Private pool

Deluxe Studio Suite, 1 King Bed, Private Pool, Garden View

  • 969 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Private Pool, Garden View

55-inch Smart TV with cable channels, TV

Luxury Suite, 1 Bedroom, Private Pool, Garden View

  • 1184 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Villa, 2 Bedrooms, Private Pool, Garden View

Terrace/patio

Luxury Villa, 2 Bedrooms, Private Pool, Garden View

  • 2067 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About this area

What's nearby

  • In a provincial park
  • Tulum Beach - 40 min walk
  • Tulum National Park - 8 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 17 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Sian Ka'an Biosphere Reserve - 13 min drive
  • Gran Cenote - 11 min drive
  • Soliman Bay - 28 min drive
  • Xel-Há Park - 21 min drive
  • Dos Ojos Cenote - 28 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Taqueria Pinches Tacos Shop - 5 min drive
  • Kin Toh - 9 min drive
  • Mateos - 8 min drive
  • La Baguette - 19 min walk
  • La Consentida - 4 min drive
Map

About this property

Atman Tulum Hotel

Placing you within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins, Atman Tulum Hotel offers an airport shuttle (available 24 hours) for USD 200 per vehicle. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with deep-tissue massages. A poolside bar and a 24-hour fitness center are offered, and apartments get the details right with private pools and premium bedding.

Languages

English, Spanish

Sustainability

Sustainability practices

Change of bedsheets on request
Change of towels on request
Garden
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • You will be asked to provide the property with a copy of your passport after booking

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Private pool
  • Outdoor pool
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Deep-tissue massages
  • Hot stone massages

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free secured self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cleaning supplies

Dining

  • 1 poolside bar

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding

Bathrooms

  • Shower
  • Rainfall showerhead
  • Designer toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • 55-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • No elevators
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Change of towels (on request)
  • Wedding services
  • Communal living room
  • 24-hour front desk

Location highlights

  • In the city center
  • Near a hospital
  • In a provincial park

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site
  • Ecotours nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 30 rooms
  • Built in 2022
  • Connecting/adjoining rooms avaliable

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Atman spa. Services include deep-tissue massages and hot stone massages.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: USD 35 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 200 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 10 (return)

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number FLA210624BU2

Also known as

Atman Tulum Hotel Tulum
Atman Tulum Hotel Aparthotel
Atman Tulum Hotel Aparthotel Tulum

Frequently asked questions

Does Atman Tulum Hotel offer free cancellation for a full refund?
Yes, Atman Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Atman Tulum Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Atman Tulum Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Atman Tulum Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Atman Tulum Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Atman Tulum Hotel?
Yes, an airport shuttle is available. The charge is USD 200 per vehicle one-way.
What are the check-in and check-out times at Atman Tulum Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Atman Tulum Hotel and nearby?
Atman Tulum Hotel has a spa and private pools, as well as a 24-hour fitness center and a garden.
Does Atman Tulum Hotel have any outdoor private spaces?
Yes, each apartment features a private pool.
What's the area around Atman Tulum Hotel like?
Atman Tulum Hotel puts you in the heart of Tulum. Popular attractions include Tulum Beach, which is 7 minutes away by car.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Poor

We were told at the lobby to go to diff hotel they prepped for us. Few days later they said they stopped working with atman residences. I thought they were the atman. I dont get it but no one explained nor spoke english, no one cared to notify me of change, we were simply forced to go to another hotel i didnt signed up for. Expedia wasnt much help either. Absolute worst ever.
Mihi, 2-night family trip
Verified Expedia guest review

2/10 Poor

Francislaine Passos, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sherry, 7-night trip
Verified Expedia guest review

4/10 Fair

Loved having a private pool. Disliked poor Wi-Fi, it didn’t work anywhere except the living room. Poor communication. The restaurant told us one price for items verbally then charged us higher prices. There was no hot water in my shower at all. Anyone walking by could see directly into the rooms, no privacy. When asking questions about taxi or amenities or going around the information was not freely offered and it felt like we were being scammed.
Cheryl, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

Maynor, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Mauricio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

jofrank, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay! Amazing value - beautiful apartment and grounds. Very attentive, personalized service via WhatsApp. Items to note: hotel is located on a very rough dirt road in an isolated location. No amenities near by. Renting a car is a must! We also experienced sewer smells in our bathrooms which were unpleasant - I think the plumbing was built incorrectly.
Hannah, 9-night family trip
Verified Expedia guest review

8/10 Very Good

hee jung, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff was 5 starts. Property and Rooms were beautiful. Amenities were lacking a little with having to share a gas tank with the other guests and has to be requested each time for use. The road was a little rough too. Overall I’d say it’s a 4 star experience and a good bargain for your money.
Matthew, 8-night family trip
Verified Expedia guest review