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InterContinental Hanoi Westlake, Hanoi

5 stars
5 Tu HoaHanoi10000Vietnam, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Bar and Beverages
Bar is awesome
Food
Delicious food
Amenities
Great amenities
Value for money
Fairly good value for money
454See all 454 Hotels.com reviews
From 1,925 reviewsTripAdvisor Traveller Rating

InterContinental Hanoi Westlake, Hanoi

Hotel Info: 866-539-8117

from $76
  • Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room
  • Superior Twin Room
  • Intercontinental, Club Room
  • Deluxe Room, 1 King Bed
  • Panoramic Suite
  • Deluxe Panoramic View Room 1 King Bed
  • Room, 2 Bedrooms (Residence)
  • Overwater Pavilion Room 1 King Bed
  • 1 King Bed Club Intercontinental
  • Deluxe Twin Room, View (Panoramic)
  • Panoramic Room, 1 Single Bed, View, Overwater
  • TWIN BED OVERWATER PANORAMIC VIEW ROOM
  • Twin Room, Overwater (Pavilion)
  • Suite, 1 King Bed
  • Deluxe Room
  • 2 Single Beds Deluxe Pool View
  • 2 Single Beds Deluxe Westlake View
  • Overwater Panoramic View Room 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Hanoi Westlake InterContinental
  • InterContinental Hanoi Westlake
  • InterContinental Westlake
  • InterContinental Westlake Hotel
  • InterContinental Westlake Hotel Hanoi
  • Intercontinental Hanoi Westlake Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 45 per stay

Full breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)

WiFi is available in guestrooms for USD 5 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10 per stay (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Steam room
  • Sauna
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Swim-up bar
  • Free use of nearby fitness center
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 7
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.

Saigon - This restaurant specializes in Asian cuisine and serves dinner only.

Onsite venue #4 - cocktail bar.

InterContinental Hanoi Westlake, Hanoi’s small print

Also known as

  • Hanoi Westlake InterContinental
  • InterContinental Hanoi Westlake
  • InterContinental Westlake
  • InterContinental Westlake Hotel
  • InterContinental Westlake Hotel Hanoi
  • Intercontinental Hanoi Westlake Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 45 per stay

Full breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)

WiFi is available in guestrooms for USD 5 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 454 reviews

InterContinental Hanoi Westlake, Hanoi
Outstanding5.0 / 5
Hanoi visit
Modern facility. The staff was very friendly and helpful. The concierge helped to book reservations at a nearby restaurant and even provided direction to the cab driver. Everyone spoke English. Overall I was very satisfied with my stay and would highly recommend this facility to other travelers.
3 night romance trip
InterContinental Hanoi Westlake, Hanoi
Outstanding5.0 / 5
Awesome hotel & service
Fantastic hotel and service. Staff was very helpful and nice!!! Good job!!
3 night family trip
InterContinental Hanoi Westlake, Hanoi
Poor1.0 / 5
Disappointed in you this time Intercontinental
I love staying at Intercontinental hotels and this place was no different in hotel staff and condition than all the rest. However, I was thoroughly disappointed in the private tour company I booked through the hotel concierge. I believe the hotel should be held responsible. I booked a day trip to Ha Long Bay for 2 people. It was $300 US for a private car round trip, tour guide, & 4 hour boat trip. One way the drive was 3 1/2 hours. I completely understand weather is unpredictable. I also understand monsoons happen. What I don't understand is why our tour guide didn't warn us at the beginning of our journey of a possible monsoon that day. Imagine our surprise upon arriving at the the dock after a 3 1/2 hour journey only to be told then of the ensuing monsoon. Expectations of outside vendors that you send us out for the day with are high. To send us out and not once warn us of the monsoon so we can be prepared for the consequences (or turn around) is ridiculous. We had two days in Hanoi. One of them was spent inside a car for 7 hours.
2 night romance trip
InterContinental Hanoi Westlake, Hanoi
Fair2.0 / 5
Poor
3 night trip
InterContinental Hanoi Westlake, Hanoi
Outstanding5.0 / 5
One of the worlds best hotels.
One of the best hotels I have ever stayed at!
1 night romance trip

See all reviews

InterContinental Hanoi Westlake, Hanoi

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