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InterContinental Hanoi Westlake, Hanoi

5-star5 stars
Great for familiesThis property has good facilities for families.
5 Tu Hoa, Hanoi, 10000, Vietnam

Luxury hotel with 3 restaurants, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,760 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Food
Delicious food
Room
Great room
Vibe
Awesome vibe
Location
Great location

InterContinental Hanoi Westlake, Hanoi

from $96
  • Superior Room
  • Room, 1 King Bed, Overwater
  • Room, 1 King Bed, View, Overwater (Panoramic View)
  • Superior Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds, View (Panoramic View)
  • Room, 2 Twin Beds, Overwater
  • Club Room (Intercontinental)
  • Suite, 1 King Bed (Lotus)
  • Grand Suite, 1 King Bed (Westlake)
  • Deluxe Room, 1 King Bed, View (Panoramic View)
  • Club Room, 1 King Bed
  • Club Room, 2 Twin Beds
  • Room, 2 Twin Beds, View, Overwater (Panoramic View)
  • Room, 2 Bedrooms (Residence)
  • Presidential Suite, 2 Double Beds, View (Panoramic View)

What’s around InterContinental Hanoi Westlake, Hanoi

Landmarks

  • In Quảng An
  • Ho Chi Minh Mausoleum - 37 min walk
  • Hanoi Old City Gate - 44 min walk
  • Dong Xuan Market - 41 min walk
  • Imperial Citadel of Thang Long - 42 min walk
  • West Lake - 2 min walk
  • Syrena Shopping Center - 10 min walk
  • Tran Quoc Pagoda - 21 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 19 min drive
  • Hanoi Long Bien Station - 3 min drive
  • Hanoi Railway Station - 5 min drive
  • Hanoi Gia Lam Station - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Steam room
  • Sauna
  • Swim-up bar
  • Free use of nearby fitness center
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.

Saigon - This restaurant specializes in Asian cuisine and serves dinner only.

Onsite venue #4 - cocktail bar.

InterContinental Hanoi Westlake, Hanoi’s small print

Also known as

  • Hanoi Westlake InterContinental
  • InterContinental Hanoi Westlake Hotel
  • InterContinental Hanoi Westlake Hanoi
  • InterContinental Hanoi Westlake Hotel Hanoi
  • InterContinental Hanoi Westlake
  • InterContinental Westlake
  • InterContinental Westlake Hotel
  • InterContinental Westlake Hotel Hanoi
  • Intercontinental Hanoi Westlake Hotel Hanoi
  • InterContinental Hanoi Westlake Hotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 45 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 88 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 433 reviews

Good 6.0
Not as nice as I was expecting
I booked a "nonsmoking king bed room" +4 months before my trip (and paid much more for it than other Hanoi hotels), only to arrive after 24 hours traveling to be told they didn't have any type of that room available. I was told I could have either a smoking king room, or a nonsmoking twin room. After 2 hours of back and forth (and calls to hotels.com), I was put in a suite for the night, and then moved the next morning to another room. Very frustrating experience. Also, as some others have said, this hotel is not up to Intercontinental standards. In the US it would be lucky to receive 4 stars. Needs renovation pretty badly, and things just weren't nice. Also, the lake area isn't as nice as I had hoped (I walked from the hotel to the temple/pagoda on the lake and basically walked through a slum). Yuck.
usTrip with friends
Very Good 8.0
Love it there it is an awasis from the hussle and bustle.
mechille, us3 night business trip
Very Good 8.0
Not up to five star standard
This hotel is in dire need of renovation. The rooms smell moldy and very outdated. I am giving a four star only because all the staff were amazing in handling and accommodating my need.
Katie, us4 night family trip
Exceptional 10.0
Very good, not as modern as the other continental and lots of gym equipment was broken. But a beautiful hotel nonetheless and amazing service.
Jennifer, us3 night business trip
Very Good 8.0
Fun in the dark
Everything was great except a 3-hour power outage.
shane, us3 night romance trip

InterContinental Hanoi Westlake, Hanoi

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