Holiday Inn Melaka, an IHG Hotel

Photo gallery for Holiday Inn Melaka, an IHG Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Holiday Inn Melaka, an IHG Hotel

Holiday Inn Melaka, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Mahkota Parade Shopping Mall

8.4/10 Very good

998 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Jonker Street Night Market - 14 min walk
  • Dataran Pahlawan Melaka Megamall - 1 min drive

About this property

Holiday Inn Melaka, an IHG Hotel

5-star luxury hotel by the sea
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at Holiday Inn Melaka, an IHG Hotel. Treat yourself to a body scrub, a body treatment or a massage at Tea Tree Spa, the on-site spa. Enjoy ocean views and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and a porter/bellboy
  • A 24-hour front desk, luggage storage and multilingual staff
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 275 rooms include comforts, such as 24-hour room service and pillow menu, in addition to perks, such as climate-controlled air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay free
  • Children's pool

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tea Tree Spa. Services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Dining

Sirocco Restaurant – This theme restaurant only serves dinner.
Es.sense Kitchen – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 45.00 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Hotel
Holiday Inn Melaka Malacca
Holiday Inn Melaka
Holiday Inn Melaka
Holiday Inn Melaka, An Ihg
Holiday Inn Melaka, an IHG Hotel Hotel
Holiday Inn Melaka, an IHG Hotel Malacca City
Holiday Inn Melaka, an IHG Hotel Hotel Malacca City

Frequently asked questions

Does Holiday Inn Melaka, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Melaka, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Melaka, an IHG Hotel?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Melaka, an IHG Hotel on 10 October 2022 start from €59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Melaka, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Melaka, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Holiday Inn Melaka, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Melaka, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Melaka, an IHG Hotel?
You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Melaka, an IHG Hotel and nearby?
Holiday Inn Melaka, an IHG Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Holiday Inn Melaka, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring ocean views. The dining venue will be unavailable from 1 September 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include Man Yuan Fang Vegetarian (3-min walk), Asam Pedas Selera Kampung (4-min walk) and Nadeje (7-min walk).
What's the area around Holiday Inn Melaka, an IHG Hotel like?
Holiday Inn Melaka, an IHG Hotel is located on the waterfront, a short 6-minute walk from Dataran Pahlawan Melaka Megamall and 14 minutes' walk from Jonker Street Night Market. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Lee, 4-night trip
Verified Hotels.com guest review

4/10 Fair

kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and good view from hotel room
Tan Yin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Zarud Ibrahim, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Stay was good
It was good. But can be better. Suggestion the mini fridge was not cold at all. The pillow was so flat till when our neck was suffering.
Vivian, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel for visiting lovely Melaka
Nice hotel in a good location, also a great Italian restaurant Scirocco, good food and good service. I’ve noticed some upgrading of the rooms, overall still a comfy hotel for visiting Melaka
Chee Wai, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel stay very nice.
Zhew hwee, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Decent 4 stars hotel
About rm500 per night with extra bed, overall acceptable...nothing outstanding
Ong, 3-night family trip
Verified Hotels.com guest review