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Holiday Inn & Suites Jordan Creek, West Des Moines

3 stars
6075 Mills Civic PkwyWest Des MoinesIA50266United States of America, ‏855-239-9227
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Excellent4.4 / 5
Food
Delicious food
Service
Fantastic service
Comfort
Rather comfortable
Amenities
Bad amenities
93See all 93 Hotels.com reviews
From 172 reviewsTripAdvisor Traveller Rating

Holiday Inn & Suites Jordan Creek, West Des Moines

Hotel Info: 855-239-9227

from $110
  • Suite, Non-Smoking, Accessible
  • Suite, 1 King Bed, Non Smoking (Bunkbeds)
  • Executive Room, 1 King Bed, Non Smoking (Queen Pullout)
  • Room, 1 King Bed, Non Smoking (Single Pullout)
  • Standard Room, 1 King Bed, Non Smoking
  • Two Beds, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Accessible
  • Suite, 2 Queen Beds, Non Smoking (Queen Pullout)
  • Room, 1 King Bed, Accessible, Non Smoking (Tub Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (ROLL IN SHOWER)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible Only)
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Jordan
  • Holiday Inn Jordan Creek
  • Holiday Inn Jordan Creek Hotel
  • Holiday Inn Jordan Creek Hotel West Des Moines
  • Holiday Inn Jordan Creek West Des Moines
  • Jordan Creek Holiday Inn

Policies

A credit card or debit card is required at check-in. This hotel will place an authorization for $50. Authorized amounts may take up to 30 days to be released by the guest's financial institution; the hotel is not responsible for any resulting fees. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Rollaway beds are available for USD 10.00 per day

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 5.99 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 5009
  • Conference space size (meters) - 465
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Johnnys Italian Steakhous - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Holiday Inn & Suites Jordan Creek, West Des Moines’s small print

Also known as

  • Holiday Inn Jordan
  • Holiday Inn Jordan Creek
  • Holiday Inn Jordan Creek Hotel
  • Holiday Inn Jordan Creek Hotel West Des Moines
  • Holiday Inn Jordan Creek West Des Moines
  • Jordan Creek Holiday Inn

Policies

A credit card or debit card is required at check-in. This hotel will place an authorization for $50. Authorized amounts may take up to 30 days to be released by the guest's financial institution; the hotel is not responsible for any resulting fees. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Rollaway beds are available for USD 10.00 per day

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 5.99 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 93 reviews

Holiday Inn & Suites Jordan Creek, West Des Moines
Excellent4.0 / 5
The hotel was great overall. We were happy with the size of the room and overall service. I did have two concerns with the hotel. One was the water pressure in the shower. It had very low pressure. I understand water conservation so it's not that big of a deal. The other is the area around the pool is very slick when it is wet. There are signs for no running, but the hotel should probably look into adding additional material to avoid slipping when getting in and out of the pool.
1 night family trip
Holiday Inn & Suites Jordan Creek, West Des Moines
Poor1.0 / 5
We had barely fallen to sleep when the glass shower door exploded sending broken glass out into the room. We called the desk and no other rooms were available, so they made arrangements for us at a different hotel. It was impossible to retrieve all of our belongings from the bath, so we had to leave some of them. Not a pleasant experience, and it apparently happened in another room as well.
1 night romance trip
Holiday Inn & Suites Jordan Creek, West Des Moines
Outstanding5.0 / 5
Two Day staty
Everything was great the only criticism that I would have is the WiFi is a little slow
2 night business trip
Holiday Inn & Suites Jordan Creek, West Des Moines
Excellent4.0 / 5
Nice area and hotel with a few small issues
We usually stay at another hotel but it was booked. The other hotel is slightly older but is Kuching cheaper and includes free breakfast. It had indoor pool as well. Our phone did not work and hotel could not fix it.
5 night family trip
Holiday Inn & Suites Jordan Creek, West Des Moines
Outstanding5.0 / 5
Awesome stay in a nice sized room
We got a suite and it was a perfect size for my sisters bachelorette party. It fit everyone comfortably.
1 night trip with friends

See all reviews

Holiday Inn & Suites Jordan Creek, West Des Moines

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