TownePlace Suites by Marriott Jacksonville

Photo gallery for TownePlace Suites by Marriott Jacksonville

Primary image
Seasonal outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of TownePlace Suites by Marriott Jacksonville

TownePlace Suites by Marriott Jacksonville

2.5 star property
Jacksonville hotel in city centre

8.6/10 Fabulous

476 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €107
Price available on 23/10/2022
Map
400 Northwest Drive, Jacksonville, NC, 28546
Main amenities
  • Fitness centre
  • Seasonal outdoor pool
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills
  • Free newspapers in the lobby
For families
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • Heart of Jacksonville
  • Camp Lejeune Main Gate and Visitor Center - 14 min drive

Getting around

  • Jacksonville, NC (OAJ-Albert J. Ellis) - 29 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional) - 50 min drive
  • Wilmington, NC (ILM-Wilmington Intl.) - 78 min drive

Restaurants

  • Old Chicago - 6 min walk
  • Hwy 55 Burgers Shakes & Fries - 3 min drive
  • Cracker Barrel Old Country Store - 3 min drive
  • Cicis - 3 min drive
  • Logan's Roadhouse - 3 min drive

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in the city centre, revitalised in 2016
You can look forward to free continental breakfast, dry cleaning/laundry services and a fitness centre at TownePlace Suites by Marriott Jacksonville. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • A computer station, a lift and free newspapers
  • A 24-hour front desk, smoke-free property and barbecues
  • Guest reviews give good marks for the pool, helpful staff and location
Room features
All guest rooms at TownePlace Suites by Marriott Jacksonville boast comforts, such as premium bedding and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and air conditioning. Guests reviews give good marks for the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and dishwashers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • BBQs

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Dishwasher
  • Paper towels

More

  • Limited housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 5 per accommodation, per day, plus a one-off cleaning fee of USD 100

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

Does TownePlace Suites by Marriott Jacksonville offer free cancellation for a full refund?
Yes, TownePlace Suites by Marriott Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at TownePlace Suites by Marriott Jacksonville?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at TownePlace Suites by Marriott Jacksonville?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at TownePlace Suites by Marriott Jacksonville?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 5 per accommodation, per day, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites by Marriott Jacksonville?
Yes, there's free self parking.
What are the check-in and check-out times at TownePlace Suites by Marriott Jacksonville?
You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at TownePlace Suites by Marriott Jacksonville and nearby?
TownePlace Suites by Marriott Jacksonville has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near TownePlace Suites by Marriott Jacksonville?
Yes. Nearby restaurants include Old Chicago (6-min walk), Duck's Grille & Bar (2.3 mi) and Texas Roadhouse (2.3 mi).
Does TownePlace Suites by Marriott Jacksonville have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a fridge.
What's the area around TownePlace Suites by Marriott Jacksonville like?
TownePlace Suites by Marriott Jacksonville puts you in the heart of Jacksonville. Popular attractions include Jacksonville Mall, which is 6 minutes away by car. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Mykenzie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 28-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hot breakfast was really good and most mornings they even offered low-carb options! Check-in and check out were extremely quick and easy. The room was really nice, very spacious with a little living room area and desk in addition to the bed. Having the full fridge was also really nice. Having the small stove and the microwave was also really nice.
Camryn, 5-night romance trip
Verified Expedia guest review

6/10 Good

It was just ok. I wasn’t a fan of the colors. They seemed dated. Bathroom seemed a little worn. Best Just ok. AC was very loud. It wasn’t horrible but not what I expected of a Marriott.
Kimberly, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is friendly and very helpful. Very clean facility
Joseph, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Quite , clean and great service
Yanci, 1-night family trip
Verified Expedia guest review

8/10 Very good

The only complaint is that the walls are thin and we could hear occupants in the next room.
Ron, 1-night trip
Verified Hotels.com guest review