Holiday Inn Express Carlsbad, an IHG Hotel

Photo gallery for Holiday Inn Express Carlsbad, an IHG Hotel

Primary image
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Carlsbad, an IHG Hotel

Holiday Inn Express Carlsbad, an IHG Hotel

2.5 star property
No-frills Carlsbad hotel with indoor pool

8.3/10 Very Good

304 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $169
Price available on 5/27/2022
Map
2210 W Pierce Street, Carlsbad, NM, 88220
Main amenities
  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Carlsbad Caverns National Park - 31 min drive
  • Carlsbad Caverns National Park Visitor Center - 44 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 18 min drive

About this property

Holiday Inn Express Carlsbad, an IHG Hotel

Enjoy your visit to Carlsbad with a stay at Holiday Inn Express Carlsbad, an IHG Hotel. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Rooms feature bonuses like refrigerators and microwaves, along with LCD TVs and rainfall showerheads. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Carlsbad Holiday Inn Express
Holiday Inn Express Carlsbad
Holiday Inn Express Hotel Carlsbad
Holiday Inn Express Carlsbad Hotel
Inn Express Carlsbad Hotel

Frequently asked questions

Overall score and ratings

8.3

Very Good

8.8/10

Cleanliness

8.7/10

Staff & service

7.3/10

Amenities

8.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very Good

Nice stay
I have to say the customer service was great! Overall a good stay, standard breakfast, rooms were clean and comfortable. Booked the suite and had plenty of room for family of 5. Good location, restaurants very close.
Stephanie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Nice beds but bad extras
Overall we had a fine stay. It served our purpose of being close to what we wanted to visit. But the pool was very disappointing! It smelled like a gross pond and I had to wash the kids swimsuits out before I could pack them because they smelled like fish!! Also all 3 mornings we were there they were out of multiple items in the breakfast buffet! I mean no biscuits just gravy, pancake mix is gone, sausage gone. Choices are cereal, oatmeal or gravy without biscuits! Even the yogurt, muffins and fruit were gone! We ended up eating elsewhere 2 times!
Matthew, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

LIZ, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean rolms. Very conforrable beds and pillows. Good gym, the indoor swimming pool doesnt have water heater. "Water s too cold" but the jacuzzi next to pool is nice and warm. Breakfast is very good.
GERMAN, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Patricia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rolinda, 1-night trip
Verified Expedia guest review

8/10 Very Good

Friendly staff
Anita Evelyn, 1-night romance trip
Verified Travelocity guest review

4/10 Fair

Jasmin, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

Noisy, room wasn’t as clean as it should be, otherwise it was ok
Anthony, 1-night business trip
Verified Expedia guest review