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Holiday Inn Niagara Falls - By The Falls, Niagara Falls

3 stars3 stars
5339 Murray StNiagara FallsONL2G2J3Canada
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Good3.9 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Vibe
Vibe is not too good
860See all 860 Hotels.com reviews
From 866 reviewsTripAdvisor Traveller Rating

Holiday Inn Niagara Falls - By The Falls, Niagara Falls

from $68
  • Room, Accessible
  • Two Queen and One Sofa Bed Non-Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed with Sofabed, Non Smoking
  • Room, Accessible, Non Smoking
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Hotel Niagara Falls Falls
  • Holiday Inn Niagara Falls Falls
  • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for CAD 10 per night

Breakfast is offered for an extra charge of CAD 10.95 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Meeting rooms 4
  • Conference space size (feet) - 1607
Services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Holiday Inn Niagara Falls - By The Falls, Niagara Falls’s small print

Also known as

  • Holiday Inn Hotel Niagara Falls Falls
  • Holiday Inn Niagara Falls Falls
  • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for CAD 10 per night

Breakfast is offered for an extra charge of CAD 10.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 860 reviews

Holiday Inn Niagara Falls - By The Falls, Niagara Falls
Excellent4.0 / 5
great hotel and location
Wanted a hotel near the casino. It was just across the street so location was perfect for us. Could see part of the falls from our room which was a nice surprise. Really enjoyed the hotel and their restaurant. Cannot wait to come again. The only minor negative...would not prepurchase the breakfast since the buffet was closed.
1 night romance trip
Holiday Inn Niagara Falls - By The Falls, Niagara Falls
Good3.0 / 5
Maintenance issue
During this stay, the room, staff, cleanliness, and location were great. However, while we were out sightseeing on the evening of our arrival, the cold water in our room stopped working, which meant that we could not use the sink or shower (scalding hot without any cold water to mix in) and the toilet didn't work. If I had been traveling alone, changing rooms would not have been a big issue, but we didn't notice until after we got the baby to sleep, and when they had to move us to another room at 11pm, the baby got woken up. Anyone who has experienced the aftermath of waking a sleeping baby knows that it is very difficult to get them back to sleep. This stay was the night before a business event for my wife, so us getting very little sleep meant that she was very tired the following day. The hotel staff was very apologetic and accommodating, which helped to ease the blow. In the future, I will be sure to check the utility functions of any room I check into before settling into the room.
1 night trip
Holiday Inn Niagara Falls - By The Falls, Niagara Falls
Excellent4.0 / 5
Wonderful hotel and close to the Falls
The hotel has free wifi and parking. The parking lot is right behind the hotel and close to the Falls and Skylon. Very convenient. One comment is about the bathroom cleanness. Toilets in our two rooms are not as clean as we expected or experienced in other Holiday Inns. When we asked for Clorox or wet wipes to clean, the hotel was unable to provide nor to send a cleaning lady. Another suggestion is to provide power outlet. Now we have so many laptops and phones with us, we have to disconnect three lights to get enough outlets to power laptops.
2 night family trip
Holiday Inn Niagara Falls - By The Falls, Niagara Falls
Outstanding5.0 / 5
Excellent
1 night trip with friends
Holiday Inn Niagara Falls - By The Falls, Niagara Falls
Excellent4.0 / 5
Good basic hotel
The hotel is right next to Fallsview Casino. It has free parking, which is great. This is a tourist area so you need to watch out for scams. For example, do not eat at the IHOP down the street. We got scammed by them because we did not read the reviews. Two people, for simple breakfast, we had to pay CAD$60. A cup of hot tea is almost $4. You are better off eating at the hotel or go to the buffet at the casino. Hotel is clean and basic. It does have a pool, which is not particularly pretty but it does the job. Service is good. Staffs are friendly. Price is good. So we would recommend it to anybody who just want a basic night stay.
1 night romance trip

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Holiday Inn Niagara Falls - By The Falls, Niagara Falls

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