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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio

2.5 stars
2861 Cinema RidgeSan AntonioTX78238United States of America, ‏855-239-9222
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Good3.8 / 5
  • Everything was greatAug 20, 2016
  • Hotel was clean and breakfast was good... There were a lot of guests and not a lot of…Aug 15, 2016
471See all 471 Hotels.com reviews
From 253 reviewsTripAdvisor Traveller Rating

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio

Hotel Info: 855-239-9222

from $85
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • One King Bed Smoking
  • Suite, Accessible, Non Smoking
  • Standard Room
  • Suite, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 10 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Express San Antonio-West-SeaWorld

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 200 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space size (feet) - 450
  • Conference space size (meters) - 41
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio’s small print

Also known as

  • Holiday Inn Express San Antonio-West-SeaWorld

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 200 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 471 reviews

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio
Fair2.0 / 5
Mold in the Bathroom!
There was mold growing on the walls and ceiling of the bathroom. The trash was not removed from the room after our first night. Very standard hotel, practical for family vacation had it not been for the mold.
2 night family trip
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio
Good3.0 / 5
The hotel stay was fine. Breakfast was good. My only problem was that they gave us hard time when I made reservation for an additional day in the beginning through them directly. They said that since we made the reservation for the next night through a third party like Hotels.com they can honor the same room only if there is availability, we need to check the next morning and checkin again at night. The only reason we booked there was because we didn't want to check out. How can availability be an issue when we booked the same type of room for both nights? Anyway, at the hotel even though we had to checkout the next day on the system, we didn't have to move out of our room. Thanks to the staff. But when we were making the reservation it was a hard decision to make reservation there itself or not. The woman who spoke to me was very rude and sounded like this is it. The hotel felt like an old one recently renovated.
1 night family trip
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio
Good3.0 / 5
Impossible to get a receipt
It is disturbing that I am not able to obtain a receipt. The hotel says that it is the booking agent who charged my card and they have to give me a receipt. Hotels.com says that it is the hotel's job. I need a receipt for trip accounting and I will never book this way again.
3 night business trip
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio
Fair2.0 / 5
We arrived on Sunday, check in was at 4 but we got there at 3:30, they wouldn't let us check in early. After checking in we get our room it has no refrigerator no microwave, room wasn't that clean and air conditioner unit wasn't working well. We went to go swimming but the pool was out of service until Monday night. Monday early morning at 1:30am our truck was broken into(I guess it happens a lot around there) cops didn't care to do anything about it. My fiancées wallet was stolen out of the truck. Tuesday we did laundry to come to find out the dryer wasn't in service, so we had to lay our wet clothes all over our room to try and dry them. Their breakfast was good and it was 10 minute drive to sea world, but I'd definitely wouldn't recommend this hotel to anyone.
3 night family trip
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio
Outstanding5.0 / 5
Don't forget the Free Breakfast!
About a 11 minute drive to Sea World, Very Good Stay!
3 night family trip

See all reviews

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, San Antonio

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