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Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Pillow-top beds, desk, blackout curtains, iron/ironing board

Overview of Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

2.5 star property
No-frills Rocky Mount hotel with indoor pool

8.4/10 Very good

530 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
395 Old Franklin Tpke, Rocky Mount, VA, 24151

Room options

About this area

Getting around

  • Roanoke, VA (ROA-Roanoke Regional) - 39 min drive
  • Roanoke Station - 32 min drive

Restaurants

  • Applebee's - 3 min walk
  • Bojangles' - 4 min walk
  • Papa John's - 4 min walk
  • Cook Out - 5 min walk
  • Buddy's BBQ - 12 min walk

About this property

Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

When visiting Rocky Mount, Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel is a great choice to consider. You can get a workout in at the fitness centre, or take a dip in the indoor pool. The helpful staff and location get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2 AM
  • Express check-in available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Hot tub
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Express Hotel Rocky Mount
Holiday Inn Express Rocky Mount
Holiday Inn Rocky Mount
Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake
Rocky Mount Holiday Inn
Holiday Inn Express Hotel Suites Rocky Mount
Holiday Inn Express Hotel Suites Rocky Mount an IHG Hotel
"Holiday Inn Express Hotel Suites Rocky Mount an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel on 10 February 2023 start from €117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel?
You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel has an indoor pool and a hot tub, as well as a fitness centre.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel?
Yes. Nearby restaurants include Bojangles' (4-min walk), Papa John's (4-min walk) and Cook Out (5-min walk).

Reviews

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Was…ok
We have stayed here a few times before and have always been happy however it would have been nice to know that the building was under going construction during our stay. Woke up to lots of noise around 7am.
Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russell L., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Stay
Nice suite with comfortable bed and couch, nice bath with tub. Breakfast was plentiful and very good.
Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very helpful and welcoming. Responded very quickly to our maintenance issue
Timothy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

They were helpful however my stay was charged to my card even though I had pre paid.
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Expedia guest review

2/10 Poor

Check in rough
Check in was rough because lady at front was very rude. In addition, hotels.com virtual card failed which made it look like our cArd failed so when we have 4 tired and asleep kids and just want to get in a bed for the night, I'm dealing with phone calls to try to fix the problem at the front desk. Never got the cot we asked for. Room had microwave and fridge but no dishes or utensils. Cable was unplugged so we had to maneuver behind to plug in. Multiple spiders in room. Shampoo, conditioner and body wash were so low that our whole family couldn't get showers. Front desk told me 10 and 11 year old when they went to collect a pillow to have their mom come back and put a credit card on file which was confusing and stressful for them since they are kids. Whole experience was less than superb.
Kaity, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We liked the ease of getting to our room. It was nice to have the refrigerator in the room. The buffet breakfast was a nice perk too.
Eileen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The only drawback was they don't have enough parking. But other than that it was a great stay! Close to necessities and a safe place to stay!
Tara, 2-night romance trip
Verified Expedia guest review