Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

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Indoor pool
Suite, 1 King Bed (Whirlpool) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

2.5 star property
No-frills Richfield hotel with indoor pool

8.0/10 Very Good

700 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is $104
Price available on 10/10/2022
Map
5171 Brecksville Road, Richfield, OH, 44286
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Cuyahoga Valley National Park - 4 min drive
  • Blossom Music Center - 24 min drive
  • MGM Northfield Park - 19 min drive
  • Cleveland Metroparks Zoo - 20 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 22 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 26 min drive
  • Akron, OH (AKC-Akron Fulton Intl.) - 29 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 37 min drive
  • Akron-Canton Airport (CAK) - 37 min drive
  • Cleveland Station - 24 min drive

About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

Property highlights
At Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel, you can look forward to a free breakfast buffet, laundry facilities, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, free newspapers, and an elevator
  • Smoke-free premises and a front desk safe
  • Guest reviews speak well of the family-friendly amenities, breakfast, and helpful staff
Room features
All guestrooms at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM

What to do

  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel on Oct 10, 2022 start from $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
No, this hotel doesn't have a casino, but MGM Northfield Park (19-min drive) is nearby.
What is there to do at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
Yes. Nearby restaurants include Whitey's Booze 'N' Burgers (3.1 mi), Starbucks (3.3 mi), and Simon's (3.4 mi).

Overall score and ratings

8.0

Very Good

8.2/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

The room had a very comfortable bed and it was a nice breakfast! The staff were very friendly!
Cathy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Do not stay here
I was highly disappointed in this hotel. I’ve stayed in holiday in express previously and enjoyed my stay. This hotel was unkempt and smelled like sewage on the fourth floor. We requested a move the desk clerk was cordial… I felt so sad for the people working there. The hotel was dirty and smelled awful. I would not recommend this hotel
Mary, 1-night trip
Verified Hotels.com guest review

6/10 Good

Marginal service, otherwise Nice
The hotel itself was in decent shape -fairly new/updated. But the service was marginal from the start. First we were given a key to a room that we opened to find it was already occupied. Thank goodness no one was in the room at the time! We received another set of room keys, neither of which worked in the door lock. Upon my 3rd visit to the front desk, we got in the correct room - which was generally clean and neat. However we discovered upon showering the next morning that all of the large shampoo, conditioner and body wash bottles installed in the shower were empty. We also had issues with a running toilet. We did not get much sympathy or even apology from the front desk anytime we called with these issues. The location and price were good, and it served our needs. The breakfast was quite nice! But if you have options I would go elsewhere until the Service is addressed.
Pamela P, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always nice
We know what to expect staying at most IHG hotels. This was no exception. Staff was friendly, helpful, kind. When I had trouble with the TV, staff person told me what to do, How to fix it and to call back if there was anything else. Bed great and I love the 2 choices of pillows. Breakfast was very good and there was something for everyone. Many choices on TV which my husband and I enjoy.
Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brecksville
Everything great
Edward, 1-night trip
Verified Hotels.com guest review

4/10 Fair

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great pillows, king size bed was comfortable, exceptional breakfast selections, counter staff was very nice and aim to please. Their environmentally consciousness and extra Covid precautions were very much appreciated. I would definitely stay here again.
Terri, 1-night trip
Verified Hotels.com guest review

4/10 Fair

NOT A CLEAN PLACE.
The frige was broken/not even cold. The shampoo/condishner was used. There hall floor had a puddle of water. Was told we coukd check in early but then got told no when we arrived.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lola, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel very convenient to family in Richfield and Cleveland. All personnel very pleasant.
Barbara, 5-night trip
Verified Hotels.com guest review