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Holiday Inn Norwich City, an IHG Hotel

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Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Norwich City, an IHG Hotel

Holiday Inn Norwich City, an IHG Hotel

4-star property
Riverfront hotel with restaurant, near Carrow Road

8.6/10 Fabulous

818 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carrow Road, Norwich, England, NR1 1HU

Room options

About this area

What's nearby

  • Heart of Norwich

Getting around

  • Norwich (NWI-Norwich Intl.) - 20 min drive
  • Norwich Station - 10 min walk
  • Lingwood Station - 13 min drive
  • Acle Station - 15 min drive

Restaurants

  • The Coach and Horses - 10 min walk
  • Frankie & Benny's - 10 min walk
  • The Queen of Iceni - 10 min walk
  • Riverbank Chinese Buffet Restaurant - 10 min walk
  • Bella Italia - 11 min walk

About this property

Holiday Inn Norwich City, an IHG Hotel

A great choice for a stay in Norwich, Holiday Inn Norwich City, an IHG Hotel is only 4.7 mi (7.6 km) from the airport. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 6.95 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby indoor pool

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Bathroom emergency pull cord

Languages

  • English
  • Hindi
  • Hungarian
  • Latvian
  • Polish
  • Romanian
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

  • Self-parking costs GBP 6.95 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Norwich City Hotel
Holiday Inn Norwich City
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Frequently asked questions

Does Holiday Inn Norwich City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Norwich City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Norwich City, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Norwich City, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Norwich City, an IHG Hotel?
Yes. Self-parking costs GBP 6.95 per night.
What are the check-in and check-out times at Holiday Inn Norwich City, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Norwich City, an IHG Hotel and nearby?
Holiday Inn Norwich City, an IHG Hotel has a fitness centre and access to a nearby indoor pool.
Are there restaurants at or near Holiday Inn Norwich City, an IHG Hotel?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include The Coach and Horses (10-min walk), Frankie & Benny's (10-min walk) and The Queen of Iceni (10-min walk).
What's the area around Holiday Inn Norwich City, an IHG Hotel like?
Holiday Inn Norwich City, an IHG Hotel is located by the river, a short 1-minute walk from Carrow Road and 4 minutes' walk from Norfolk Broads. Travellers recommend the hotel for its walkable location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jamie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff.
Staff were really helpful and accommodating with a can do attitude, whilst working with a smile. Also some of the rooms having a partial view of the football was a nice surprise.
Teresa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yasuko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendy staff
Friendly helpful staff on reception, 1st room had issues with the toilet but we were moved 2nd room (109) nice, clean and over looked the pitch. Breakfast very expensive at £16.95 each, went down the road just over a tenna for both of us.
Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

daniel, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Helen, 1-night trip
Verified Hotels.com guest review