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Grand Mercure Changsha Downtown, Changsha

4.5-star4.5 stars
No. 868, Wuyi RoadKai Fu, ChangshaHunan410005China

4.5-star hotel in Kai Fu with indoor pool, restaurant
    Very Good8.4
    Location
    Great location
    Service
    Fantastic service
    Breakfast
    Tasty breakfast
    WiFi
    Regular internet service
    62See all 62 Hotels.com reviews
    From 734 reviewsTripAdvisor Traveller Rating

    Grand Mercure Changsha Downtown, Changsha

    from $74
    • Deluxe Room, 1 King Bed
    • Deluxe Room, 2 Twin Beds
    • Deluxe Suite, 1 King Bed
    • Executive Room, 1 King Bed
    • Executive Suite, 1 King Bed
    • Standard Room, 1 Queen Bed
    • Superior Room, 1 King Bed
    • Superior Room, 2 Twin Beds

    At a glance

    Key facts

    Hotel size

    • This hotel is arranged over 25 floors

    Arriving/leaving

    • Check-in time starts at 12:00:00
    • Check-out time is 12:00:00

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Children

    • Babysitting/childcare

    In the hotel

    Food and drink
    • Restaurant
    • Bar/lounge
    • Room service
    Things to do
    • Indoor pool
    • Sauna
    Working away
    • Business center
    • Meeting rooms
    Services
    • 24-hour front desk
    • Porter/bellhop
    Facilities
    • Elevator/lift
    • Safe-deposit box at front desk

    In the room

    Home comforts
    • Air conditioning
    • Iron/ironing board
    Freshen up
    • Hair dryer

    What’s around Grand Mercure Changsha Downtown, Changsha

    Landmarks

    • In Kai Fu
    • Helong Stadium - 34 min walk
    • Martyrs' Park - 38 min walk
    • Hunan Provincial Museum - 41 min walk
    • Hunan University - 3.4 mi / 5.5 km
    • Mount Yuelu - 3.9 mi / 6.3 km
    • South Central University - 7.1 mi / 11.5 km
    • Hongxing International Convention Center - 7.7 mi / 12.5 km

    Getting around

    • Changsha (CSX-Huanghua Intl.) - 36 min drive
    • Changsha South Station - 28 min drive

    Recent reviews

    Very Good 8.4 From 62 reviews

    Grand Mercure Changsha Downtown, Changsha
    Very Good8.0
    Great location, nice service, the condition of hotel is old, the accordmadation is not really update
    Xiao liang, us2 night family trip
    Grand Mercure Changsha Downtown, Changsha
    Exceptional10.0
    Very comfortable stay. Fast Wifi.
    hong, us1 night family trip
    Grand Mercure Changsha Downtown, Changsha
    Exceptional10.0
    Pleasant Stay
    It was a pleasant stay. I would come back here again if I'm in Changsha. Convenience to the metro station and walking distance to the entire Wuyi Square makes an ideal location. Though the staff has limited English speaking personnel, a little English goes a long way in China.
    Jerry, us2 night trip
    Grand Mercure Changsha Downtown, Changsha
    Good6.0
    Great location but need better staff training
    This was a repeat visit to the Crowne Plaza in Changsha and booked this hotel based on our previous positive experience. Even though we will make future trips to Changsha we will most likely select a different hotel. As we are visiting my wife's family our stays are typically 14 to 21 days which gives us a broader overview of the hotel. The hotel is in a great location and is serviced by the new subway system (2 of 6 lines in operation, with the rest under construction). There is a considerable amount of construction in close proximity but this is nearly everywhere in China at this time. The concierge service was excellent as they were friendly and inviting. We had numerous packages arrive during our stay and they handle them promptly. Unfortunately the same can't be said for the maid service. We often returned to an unserviced room and had to call to have it taken care of. On several days the room appeared to have been serviced but we would find the quality lacking. The supervisor blamed the problem in new personnel and the service did improve after our discussions with the staff. We do appreciate that the front desk was able to change our room to something a bit larger to accommodate the four of us (2 children) but this isn't enough for us to consider them for future trips.
    Michael, us14 night family trip
    Grand Mercure Changsha Downtown, Changsha
    Very Good8.0
    Strange smell
    Forgot our hotel room number but it gave me strange feelings. First of all, between our 2 beds were a white towel (18" x 24") and a pair of hotel slippers on it. I thought nothing about it and removed the slippers. When I lay down to sleep, a very strange full smell of cup of noodle (available in the room as a snack) came to me while I closed my eyes....it was as if someone was next to me eating the cup of noodle. I quickly got up to get my Bible and leave it opened in my room. Also, a strong smell of "poo...discharge" came to me in the middle of the night. Very very strange encounter. I stayed there on 11/12.
    Alfonso, us1 night romance trip

    See all reviews

    Grand Mercure Changsha Downtown, Changsha

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