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Crowne Plaza Changsha City Center, Changsha

4.5 stars
868 Wuyi AvenueChangshaHunan410005China, ‏800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Poor vibe
76See all 76 Hotels.com reviews
From 707 reviewsTripAdvisor Traveller Rating

Crowne Plaza Changsha City Center, Changsha

Hotel Info: 866-539-8117

from $74
  • Superior Suite, 1 King Bed, Smoking
  • Club Room
  • Superior Room
  • Deluxe Room, 2 Single Beds, Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room
  • Superior Room, 1 King Bed, Smoking
  • Superior Room, 1 King Bed, Smoking
  • Superior Suite
  • Standard Room, 1 Double Bed, Non Smoking
  • Superior Room, 2 Single Beds, Smoking
  • Superior Suite
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 431 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Crowne Plaza Changsha City Centre
  • Crowne Plaza City Centre Changsha
  • Crowne Plaza Hotel Changsha City Centre
  • Crowne Plaza Changsha
  • Crowne Plaza Changsha City Center Hotel
  • Crowne Plaza Changsha City Center

Optional extras

Breakfast is offered for an extra charge of CNY 113 per person (approximately)

High-speed Internet access (wired) is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Be entertained
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Kitchen
More
  • In-room safe

Crowne Plaza Changsha City Center, Changsha’s small print

Also known as

  • Crowne Plaza Changsha City Centre
  • Crowne Plaza City Centre Changsha
  • Crowne Plaza Hotel Changsha City Centre
  • Crowne Plaza Changsha
  • Crowne Plaza Changsha City Center Hotel
  • Crowne Plaza Changsha City Center

Optional extras

Breakfast is offered for an extra charge of CNY 113 per person (approximately)

High-speed Internet access (wired) is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 76 reviews

Crowne Plaza Changsha City Center, Changsha
Outstanding5.0 / 5
Pleasant Stay
It was a pleasant stay. I would come back here again if I'm in Changsha. Convenience to the metro station and walking distance to the entire Wuyi Square makes an ideal location. Though the staff has limited English speaking personnel, a little English goes a long way in China.
2 night trip
Crowne Plaza Changsha City Center, Changsha
Good3.0 / 5
Great location but need better staff training
This was a repeat visit to the Crowne Plaza in Changsha and booked this hotel based on our previous positive experience. Even though we will make future trips to Changsha we will most likely select a different hotel. As we are visiting my wife's family our stays are typically 14 to 21 days which gives us a broader overview of the hotel. The hotel is in a great location and is serviced by the new subway system (2 of 6 lines in operation, with the rest under construction). There is a considerable amount of construction in close proximity but this is nearly everywhere in China at this time. The concierge service was excellent as they were friendly and inviting. We had numerous packages arrive during our stay and they handle them promptly. Unfortunately the same can't be said for the maid service. We often returned to an unserviced room and had to call to have it taken care of. On several days the room appeared to have been serviced but we would find the quality lacking. The supervisor blamed the problem in new personnel and the service did improve after our discussions with the staff. We do appreciate that the front desk was able to change our room to something a bit larger to accommodate the four of us (2 children) but this isn't enough for us to consider them for future trips.
14 night family trip
Crowne Plaza Changsha City Center, Changsha
Excellent4.0 / 5
Strange smell
Forgot our hotel room number but it gave me strange feelings. First of all, between our 2 beds were a white towel (18" x 24") and a pair of hotel slippers on it. I thought nothing about it and removed the slippers. When I lay down to sleep, a very strange full smell of cup of noodle (available in the room as a snack) came to me while I closed my eyes....it was as if someone was next to me eating the cup of noodle. I quickly got up to get my Bible and leave it opened in my room. Also, a strong smell of "poo...discharge" came to me in the middle of the night. Very very strange encounter. I stayed there on 11/12.
1 night romance trip
Crowne Plaza Changsha City Center, Changsha
Outstanding5.0 / 5
Nice hotel and close anything.
1 night business trip
Crowne Plaza Changsha City Center, Changsha
Excellent4.0 / 5
Overnight stay with family
Location is excellent, however it was not that easy finding the front door since there were some renovations going on. Check in was a breeze. The room was clean, but we had a view of the next building only a few meters away. Breakfast was average. But good enough selection to have a good start for the day. Check out was quick but I am a bit concerned that they never returned my credit card signed slip.
1 night family trip

See all reviews

Crowne Plaza Changsha City Center, Changsha

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