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1 room, 2 adults
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Crowne Plaza Suzhou, Suzhou

5 stars
168 Xinggang StreetSuzhouJiangsu215021China, 800-491-6126
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Outstanding4.7 / 5
Vibe
Awesome vibe
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
Pool
Ordinary pool
63See all 63 Hotels.com reviews
From 778 reviewsTripAdvisor Traveller Rating
  • Wuxi (WUX-Shuofang) 36-min drive; 25.6 miles/41.2 km
  • Shanghai (PVG-Pudong Intl.) 99-min drive; 86.2 miles/138.8 km
  • Free parking nearby
  • RV, bus, and truck parking
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Crowne Plaza Suzhou, Suzhou

Hotel Info: 866-539-8117

from $144
  • Club Room, 2 Single Beds, Non Smoking
  • Superior Suite
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Premier Room, 2 Single Beds, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking
  • Room, View
  • Premier Room, 1 King Bed, Non Smoking, View
  • Club Room
  • Two Singles Deluxe Lakeview Nonsmoking
  • One King Deluxe Lakeview Nonsmoking
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 344 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 1 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free nearby parking

  • RV/bus/truck parking

Also known as

  • Crowne Plaza Hotel Suzhou
  • Crowne Plaza Suzhou
  • Suzhou Crowne Plaza

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 170 per person (approximately)

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Nightclub
  • Marina on site
  • Outdoor pool
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Meeting rooms
  • Conference space size (feet) - 22012
  • Conference space size (meters) - 2045
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

Dining

Sun Seeker - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Abalone Prince - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Wasabi - Overlooking the pool, this restaurant serves lunch and dinner.

Fragrance - This restaurant overlooks the pool.

Marina - Onsite restaurant.

Crowne Plaza Suzhou, Suzhou’s small print

Also known as

  • Crowne Plaza Hotel Suzhou
  • Crowne Plaza Suzhou
  • Suzhou Crowne Plaza

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 170 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 63 reviews

Crowne Plaza Suzhou, Suzhou
Outstanding5.0 / 5
Simply love it! Especially the breakfast!!
1 night trip with friends
Crowne Plaza Suzhou, Suzhou
Outstanding5.0 / 5
Beautiful view
The hotel has a nautical theme, which is a little cheesy in the rooms, but it is beautifully executed in the lobby and in the shape of the hotel and the decks around it. It sits on a lake and the view is spectacular. Breakfast buffet is well done, and the service and comfort in the hotel make it a standout.
2 night business trip
Crowne Plaza Suzhou, Suzhou
Excellent4.0 / 5
Good hotel, staff not v friendly
The hotel has a great location based on the view of the bay. But there is not much else going on in the neighborhood. Had an excellent dinner buffet in one of the hotel restaurants - quite memorable. Found the service levels a bit wanting - the front staff were not v friendly.
1 night romance trip
Crowne Plaza Suzhou, Suzhou
Outstanding5.0 / 5
Exceptional service, views, and breakfast buffet
Exceptional service is what makes this hotel 5 stars. From the front desk to the concierges and bellman, they were all very courteous and went out of their way to accommodate guests. The lobby music and lounge decor was very pleasant and the breakfast buffet had the best variety of choices along with views of the Lake. I would recommend this hotel and would stay longer on our next visit to Suzhou.
2 night family trip
Crowne Plaza Suzhou, Suzhou
Outstanding5.0 / 5
Great 5 star service!
The concierge staff, bellboys and front desk were extremely courteous. The breakfast buffet variety was exceptional and seating had views of the lake. We had just gotten off a cruise ship and the design and ambiance of the hotel was just like being on the cruise ship. In the evening there was music by a piano player in the lobby.
2 night family trip

See all reviews

Crowne Plaza Suzhou, Suzhou

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