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Crowne Plaza Suzhou, an IHG Hotel

Luxury hotel in Park Huxi with 5 restaurants and indoor pool

  • Free WiFi
From
$183

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168 Xinggang Street, Suzhou, 215021, Jiangsu, China
9.0.Superb.
  • Great except there is no coffee maker in the room.

    Jan 12, 2020

  • Fantastic

    Dec 16, 2019

See all 22 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 344 guestrooms
  • Daily housekeeping
  • Marina
  • 5 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Park Huxi
  • Jinji Lake - 6 min walk
  • Gate to the East - 8 min walk
  • Suzhou Center - 11 min walk
  • In City Shopping Mall - 28 min walk
  • Suzhou Culture and Arts Center - 37 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Club Room (Crowne Plaza)
  • Room, View (Crowne Plaza Special View)
  • Club Suite (Crowne Plaza)
  • Premier Room, 1 King Bed, Non Smoking, Lake View
  • Premier Room, 2 Twin Beds, Non Smoking, Lake View
  • Deluxe Room, 1 King Bed, Non Smoking, Lake View
  • Room, 1 King Bed, Non Smoking (Wheelchair)
  • Deluxe Room, 2 Twin Beds, Non Smoking, Lake View
  • Suite, 1 King Bed, Non Smoking (Captain)
  • Club Room, 1 King Bed, Non Smoking, Lake View
  • Club Room, 2 Twin Beds, Non Smoking, Lake View
  • Club Suite, 1 King Bed, Smoking
  • Club Suite, 1 King Bed, Smoking, Lake View
  • Room, 1 King Bed, Non Smoking, Lake View (Wheelchair, Nonsmoking)
  • Deluxe Room (Crowne Plaza)

What’s around

Landmarks

  • In Park Huxi
  • Jinji Lake - 6 min walk
  • Gate to the East - 8 min walk
  • Suzhou Center - 11 min walk
  • In City Shopping Mall - 28 min walk
  • Suzhou Culture and Arts Center - 37 min walk
  • Suzhou International Expo Center - 43 min walk
  • Yuanrong Times Square - 45 min walk
  • Suzhou City Moat - 2.5 mi / 4 km
  • Ferris Wheel Paradise - 2.6 mi / 4.2 km
  • Couple's Retreat Garden - 2.8 mi / 4.5 km

Getting around

  • Pudong International Airport (PVG) - 84 min drive
  • Wuxi (WUX-Shuofang) - 31 min drive
  • Suzhou Railway Station - 8 min drive
  • Yixing High-Speed Railway Station - 15 min drive
  • Suzhou North Station - 15 min drive
  • Train station pick-up (surcharge)
map
See on map
168 Xinggang Street, Suzhou, 215021, Jiangsu, China

At a glance

Hotel size

  • This hotel has 344 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Train station pick-up

Parking

  • Onsite RV/bus/truck parking (fees apply)
  • Free offsite parking nearby
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Sauna
  • Bicycle rentals nearby
  • Marina on site
  • Arcade/game room

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 22012
  • Conference space size (meters) - 2045
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • Chinese
  • English
  • German
  • Indonesian
  • Korean
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sun Seeker - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Abalone Prince - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Wasabi - Overlooking the pool, this restaurant serves lunch and dinner.

Fragrance - This restaurant overlooks the pool.

Marina - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 170 per person (approximately)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Crowne Plaza Hotel Suzhou
  • Crowne Plaza Suzhou, An Ihg
  • Crowne Plaza Suzhou, an IHG Hotel Hotel
  • Crowne Plaza Suzhou, an IHG Hotel Suzhou
  • Crowne Plaza Suzhou, an IHG Hotel Hotel Suzhou
  • Crowne Plaza Suzhou
  • Suzhou Crowne Plaza
  • Crowne Plaza Suzhou Hotel
  • Crowne Plaza Suzhou

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Suzhou, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an indoor pool and a seasonal outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring pool views. Nearby restaurants include InterContinental Suzhou (3.1 mi), Sicily (3.1 mi), and Pin Von (3.1 mi).
  • Have fun with nearby activities like cycling and boat tours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Crowne Plaza Suzhou, an IHG Hotel also has a health club and an arcade, as well as a garden.
9.0.Superb.
  • 6.0.Good

    Disappointment of the room I get.

    Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.

    1 night business trip, Jul 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Classic hotel, good for a weekend stay.

    Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.

    Guy, 1 night romance trip, Jun 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is amazing!!

    I've got an upgrade for an outstanding room. I've loved this hotel!!

    SANDRO ALMIR, 1 night business trip, Jan 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    豪華客船を疑似体験できました

    コロナで遠くに旅行に行けないけど、ちょっと旅行気分を味わいたいということで、蘇州在住ですがクラウンプラザホテル蘇州に宿泊してみました。 5つ星ホテルなので、対応はとても良かったです。 外観も内観も豪華客船そのもので、部屋のアイテムも船の錨を模したものなどがあり、船旅をしているような気分になれました。 費用をケチってしまってレイクビューの部屋ではなかったのですが、外に出れば湖を存分に望めます。 でも部屋から湖を見たい人はやはりレイクビューの部屋を予約すべきかと思います。 朝食会場が船の先頭部分で、とても開放的で気持ち良かったです。 もし知り合いが蘇州に来る際にはお勧めしようと思います。

    1 night trip, Feb 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    서비스 굿

    중국 상해 거주하다가 친구 두명과 졸업한 기념으로 갔다왔어요. 뷰가 완전 짱이고 근처 도보 5분거리에 쇼핑센터있어요. 서비스 완전 좋고 실내 수영장이 그 당시에 공사중이여서 못 갔지만 실외 수영장이 크지는 않지만 뷰가 좋아요!!

    Ga Eun, 2 night trip with friends, May 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    好地点,设施需更新

    来参加朋友婚礼,住在这里。离苏州中心很近,背靠金鸡湖。酒店服务很好,工作人员很热情。酒店里面有3层在装修,虽然不影响住宿,但还是有些灰尘。听说早餐很好,特意加购了自助早餐,但是非常失望。味道很一般,菜品也不丰富,这一点上很不推荐。总体而言,1600一晚的价格在苏州竞争力不强。如果不是因为婚礼需要,应该不会再选择入住这里。

    1 night trip, Mar 22, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    CP 值不高

    好的地方:方便,步行10分鐘內到蘇州中心廣場。旁邊有大公園,但我沒時間慢慢觀賞,也有橋走到蘇州中心廣場3樓平台,有傘可借,住客停車免費,早上有免費咖啡,check in 速度普通,有免費wifi 但我沒用。房間算大,有3腳插蘇位,雙洗手盤,風筒係P 記出奇地好,吹頭很快乾。乾濕分離衛浴,免治馬桶。房務員每天補給備品都齊全,熱水穩定夠力,去水也快 不好的地方:我是在hotels.com 全數每款,$1.4K/晚共住了3晚(不含早),入住時要了我的信用咭刷按金,因為通常不會過數所以我也浸特別去看金額。Check out 時前台另一位員工發現竟然刷了我$6K!! 經理說17號當天會退回,我擔心有匯率差額,經理說應該不會有因為會接刷咭當天的匯率去退,18號我還沒看到退款(可能還需要點時間吧),如果最後真的有差額,我一定會追究! 結論:位置是很好,只是不值$1.4K/晚,房間其實跟Courtyard Suzhou 沒差多少但人家只收$800還含早,CP 值不高,應該不會有下次了

    3 night business trip, Jan 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    家族旅行で利用しました。 美味しい食事、充実した設備、従業員の方々の対応も親切で 良い旅の思い出となりました。 リゾート感もあり、夏に再度利用したくなるホテルでした。

    machy, 1 night trip, Jan 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    매우 훌륭함

    Youngkuk, 2 night business trip, Dec 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ett bra hotell för en affärsresa

    Oscar, 1 night business trip, Nov 19, 2018

    Verified Hotels.com guest review

See all 22 reviews