See all properties
Save

Choose dates to view prices

Crowne Plaza Suzhou, an IHG Hotel

Photo gallery for Crowne Plaza Suzhou, an IHG Hotel

Meeting facility
Exterior
Exterior
Premium Room, 1 King Bed, Business Lounge Access (High Floor) | Minibar, in-room safe, desk, iron/ironing board
Property amenity

Overview of Crowne Plaza Suzhou, an IHG Hotel

Crowne Plaza Suzhou, an IHG Hotel

5.0 star property
Lakefront hotel in Suzhou Industrial Park with 5 restaurants and indoor pool
9.2 out of 10 Superb
9.2/10 Superb

98 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The price is $136
Price available on 7/3/2023
Map
168 Xinggang Street, Suzhou, Jiangsu, 215021
Main amenities
  • Daily housekeeping
  • Marina
  • 5 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Suzhou Industrial Park

Getting around

  • Wuxi (WUX-Shuofang) - 42 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 83 min drive
  • Yixing High-Speed Railway Station - 15 min drive
  • Suzhou Railway Station - 15 min drive
  • Suzhou New District Railway Tram Stop - 17 min drive
  • Dongfangzhimen Station - 8 min walk
  • Yanyuqiao Station - 8 min walk
  • Xinghai Square Station - 16 min walk
  • Train station pick-up (surcharge)

Restaurants

  • 蔡家食譜 - 4 min walk
  • Cafe Outdoor - 6 min walk
  • 王品台塑牛排 - 1 min walk
  • 本家韩国烧烤店 - 7 min walk
  • 东门饭店 - 7 min walk
Map

About this property

Crowne Plaza Suzhou, an IHG Hotel

Crowne Plaza Suzhou, an IHG Hotel features a marina and a rooftop terrace. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Sun Seeker, which is one of 5 restaurants and serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the pool and helpful staff. The property is just a short walk to public transportation: Dongfangzhimen Station is 8 minutes and Yanyuqiao Station is 8 minutes.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Korean, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 344 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite RV/bus/truck parking (fees apply)
  • Free offsite parking nearby

Transfers

  • Train station pick-up

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Boat tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (22012 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Piano
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Marina
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sun Seeker - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Abalone Prince - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Wasabi - Overlooking the pool, this restaurant serves lunch and dinner.
Fragrance - This restaurant overlooks the pool.
Marina - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 170 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Suzhou, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Suzhou, an IHG Hotel?
As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou, an IHG Hotel on Jul 3, 2023 start from $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Suzhou, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Suzhou, an IHG Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Suzhou, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Suzhou, an IHG Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Crowne Plaza Suzhou, an IHG Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Crowne Plaza Suzhou, an IHG Hotel and nearby?
Have fun with nearby activities like cycling and boat tours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Crowne Plaza Suzhou, an IHG Hotel also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Crowne Plaza Suzhou, an IHG Hotel?
Yes, there are 5 onsite restaurants, featuring pool views.
What's the area around Crowne Plaza Suzhou, an IHG Hotel like?
Crowne Plaza Suzhou, an IHG Hotel is in Suzhou Industrial Park, a short 8-minute walk from Dongfangzhimen Station and 6 minutes' walk from Jinji Lake.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Great except there is no coffee maker in the room.
Kyna, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars
Fantastic
Alan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Disappointment of the room I get.
Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Classic hotel, good for a weekend stay.
Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.
Guy, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is amazing!!
I've got an upgrade for an outstanding room. I've loved this hotel!!
SANDRO ALMIR, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Simply love it! Especially the breakfast!!
Verified Hotels.com guest review

8/10 Very Good

Good hotel
A very good hotel, great room, excellent breakfast, great choices btoh western and chinese. Internet worked well. However location is a way from any where like restaurants, shops etc.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Good location with a nice view
I like the hotel with a nice view. The staffs here are knowledgable and very helpful. You can eat at the hotel or take a taxi to the local seafood restaurants, about 10 to 16 RMB. Just ask the staffs. They arrange the local tour, buy high speed train tickets to Shanghai, and airfares to other tour destination. I also used the room service for breakfast before I left for my flight. I love the local non-spicy noodle dish. I did not know the name, but I would eat it again if I would go back.
Verified Expedia guest review

10/10 Exceptional

Beautiful view
The hotel has a nautical theme, which is a little cheesy in the rooms, but it is beautifully executed in the lobby and in the shape of the hotel and the decks around it. It sits on a lake and the view is spectacular. Breakfast buffet is well done, and the service and comfort in the hotel make it a standout.
Verified Hotels.com guest review