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Crowne Plaza Hotel de México, Mexico City

4 stars
Dakota No 95 Col. NapolesMexico CityDF03810Mexico, ‏‎800-491-6126
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Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Value for money
Best value for money
Breakfast
Tasty breakfast
163See all 163 Hotels.com reviews
From 395 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel de México, Mexico City

Hotel Info: 866-539-8117

from $90
  • One King Bed Accessible Smoking
  • Room, 2 Double Beds, Non Smoking, Bathtub
  • Executive Suite, 1 King Bed, Non Smoking
  • Standard Room
  • 1 King Bed Honeymoon Suite Nonsmoking
  • 1 King Bed Ambassador Suite Nonsmoking
  • Deluxe Room
  • Room, 1 King Bed, Non Smoking, Bathtub
  • Room, 1 King Bed, Non Smoking, Bathtub
  • Executive Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Smoking, Bathtub
  • Room, 2 Double Beds, Non Smoking, Bathtub
  • Room, 1 King Bed, Smoking, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Crowne Plaza Hotel Mexico
  • Crowne Plaza Mexico
  • Mexico Crowne Plaza

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 130.00 per day

Buffet breakfast is offered for an extra charge of MXN 190 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 220 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Jetted bathtub
  • Hair dryer
Be entertained
  • DVD player
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Crowne Plaza Hotel de Mex has 2 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Bistro Fusion - This restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Dolce Mexico - This restaurant specializes in international cuisine and serves lunch and dinner.

Crowne Plaza Hotel de México, Mexico City’s small print

Also known as

  • Crowne Plaza Hotel Mexico
  • Crowne Plaza Mexico
  • Mexico Crowne Plaza

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 130.00 per day

Buffet breakfast is offered for an extra charge of MXN 190 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 220 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 163 reviews

Crowne Plaza Hotel de México, Mexico City
Excellent4.0 / 5
Nice place convenient to WTC.
Good room with comfortable bed and decent WiFi. On one day of my stay, I spent considerable time in the room and staff knocked on the door about 4 times in as many hours. Once was the maid, then two other people stopped by to check if the maid had been there. Very odd. My only problem with the place came out checkout when they billed me again for my pre-paid room. I called Hotels.com and the situation was quickly resolved.
3 night business trip
Crowne Plaza Hotel de México, Mexico City
Good3.0 / 5
The AC didn't work for the whole stay. The heat was terrible. It was very uncomfortable.
3 night romance trip
Crowne Plaza Hotel de México, Mexico City
Outstanding5.0 / 5
Comfortable, attractive, convenient
Attractive decor in lobby and room; located across the street from the World Trade Center. Numerous restaurants in the immediate area. The neighborhood seemed almost residential, aside from the WTC complex and all the surrounding eating establishments.
4 night business trip
Crowne Plaza Hotel de México, Mexico City
Poor1.0 / 5
This is worst hotel i've stayed in Mexico.
3 night business trip
Crowne Plaza Hotel de México, Mexico City
Outstanding5.0 / 5
A jewel in DF - great deal!
overall had a great deal, great experience, service, good manners, great employees. felt safe. I stayed on the executive floor and was hot, rooms and breakfast area as well.. requested a fan all was solved promptly.
2 night family trip

See all reviews

Crowne Plaza Hotel de México, Mexico City

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