The Montcler Hotel, Trademark Collection by Wyndham

Photo gallery for The Montcler Hotel, Trademark Collection by Wyndham

Primary image
Indoor pool
Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated

Overview of The Montcler Hotel, Trademark Collection by Wyndham

The Montcler Hotel, Trademark Collection by Wyndham

3.0 star property
Adventure Sandwich hotel with 1 indoor pools, connected to the convention center

6.6/10 Good

77 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is $114
Price available on 5/31/2022
Map
3300 Drew Ave, Sandwich, IL, 60548
Main amenities
  • 100 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Silver Springs State Park - 9 min drive
  • Raging Waves Waterpark - 19 min drive
  • Aurora University - 27 min drive
  • Hollywood Casino - 31 min drive
  • Paramount Theater - 31 min drive
  • Hollywood Casino Aurora - 33 min drive
  • Bolingbrook Golf Club - 40 min drive
  • Chicago Premium Outlets - 34 min drive
  • Westfield Louis Joliet Shopping Mall - 39 min drive
  • Centennial Beach - 42 min drive

Getting around

  • Chicago, IL (DPA-Dupage) - 46 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 70 min drive
  • Plano Station - 4 min drive
  • Aurora Transportation Center - 28 min drive
  • La Fox Station - 36 min drive

About this property

The Montcler Hotel, Trademark Collection by Wyndham

Adjacent to a golf course, The Montcler Hotel, Trademark Collection by Wyndham is a great choice for a stay in Sandwich. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Top Shelf Grille and Bar, which serves Italian cuisine and is open for dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 1:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Parking
  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Other information
  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Beach volleyball
  • Ecotours
  • Hiking/biking trails
  • Access to nearby health club
  • Golfing nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (53600 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • 9 holes of golf
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Closed captioned TV

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Recycling
  • LED light bulbs

Special features

Dining

Top Shelf Grille and Bar - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Timber Creek Convention Center
Best Western Plus Timber Creek Convention Center Hotel
Best Western Plus Timber Creek Convention Center Hotel Sandwich
Best Western Plus Timber Creek Convention Center Sandwich
Timber Creek Inn Sandwich
Timber Creek Inn
Timber Creek Sandwich
The Montcler Hotel, Trademark Collection by Wyndham Hotel
The Montcler Hotel, Trademark Collection by Wyndham Sandwich

Frequently asked questions

Overall score and ratings

6.6

Good

7.1/10

Cleanliness

7.7/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

6/10 Good

Wyndham needs to pay attention to their hotel!!
Check in and out was very quick and nice. I can see some renovations had started...needs to continue. Our bathroom sink floor tub and surround was updated. Toilet was old... it actually had a WOOD toilet seat which had the finish rubbed off in places and stained by cleaners. There was a hard water line or grunge line in the bowl, so either old or not cleaned. Plus where it bolted to the floor it was smashed, so whole toilet rocked to the side. The wall mounted blow drier was old and gave up the ghost so I had no drier. (Yes I checked the gfi reset button) Rest of room was clean. Elevator and most of transition flooring was ripped up, old. And not that the hotel has much control over this, but when we left in the morning, the entire hallway smelled like weed because someone in one of those rooms didnt care about the no smoking policy. By time we checked out at desk and reported this, we smelled like weed on our clothes!!!!! NOT HAPPY I spent over $150 for this!!!
Michelle, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jeffrey, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Better than sleeping in the car but not by much
The bed linens were torn. It was a very noisy night which resulted in very little sleep. Upon arriving in the breakfast room we found empty OJ dispensers, empty cereal dispensers, little choice for coffee creamer and stale packaged cinnamon rolls……Also I was confronted at the desk by 2 employees about my room rating at check in. Just because I didn’t give a big smiley face it did not give anyone the right to confront me about it at checkout. That was very unprofessional and disturbing. We stayed there because there really wasn’t any choice close to my daughters home but next time I will stay somewhere else.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El baño sucio la sabana manchada
Victor, 1-night family trip
Verified Expedia guest review

6/10 Good

Nice hotel but disappointed in no ice, ice machine broken
Andrea, 1-night trip
Verified Expedia guest review

4/10 Fair

Don’t go
Terrible service. Dirty
Mary, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Sylvia, 2-night trip
Verified Expedia guest review

2/10 Poor

There was no hot water, I don't mean luke warm, I mean ice cold. Asked to transfer rooms, they said they were all dirty. There were hairs on the shower base, shower surround and both beds, along with the crumbs. Asked to talk to the manager, but he never returned my call. No restaurant or breakfast. They have breakfast in a bag at the front desk. I wont ever be back and I recommend the same for you.
Joe, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Best option close to family and Fair - 4 nights
We requested (and received) a 2nd floor room facing the quieter woods on south side, rather than the larger parking lot, highway and railroad tracks. Amenities limited to a prepared bag of packaged breakfast items on request, no buffet. One coffee pot on a table in lobby with basic items, but lacking tea or napkins! Room was clean enough and beds were fine. The thermostat kept turning off and there are relatively few outlets for computers and devices. We did not request housekeeping during our stay, as we were fine reusing towels and bedding for a short trip. Internet/WiFi seemed spotty and really slow at times. Hotel generally seemed quiet, with few staff around. Used the pool (indoor) once and did not use the fitness room (only 4 pieces of equipment) as I chose to run outside instead. Overall, hotel seems a little worn at the edges and eerily quiet, but was safe and fine for our needs. May stay again or stay with relatives next time we’re in the area.
Brian, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Worst stay ever
Believe the reviews!!! It's a very filthy, dirty disgusting place. We had to switch rooms, because the first one was so dirty, the bathroom wasn't cleaned at all, you could see the "usage marks" in the toilet and that's putting this politely. The second room wasn't clean either, so they asked us to go have dinner while they clean it again. They did something, but I ended up cleaning the bathroom myself so we can at least take a shower. They don't do any housekeeping, they blame it on covid but they just simply don't care. The hallway and elevator had the same garbage through the whole five days we were there, including the spilled coffee on the floor. They advertise a gourmet breakfast and they give you a white paper bag with a muffin and a dollar store fruit cup. All this while they charge a five star hotel rate. Believe me, I wouldn't even qualify it as a cheap motel. Never ever would I even consider to stay at this place, I would've left day one if there was another hotel available in the area.
No comments needed, the first one was worst
The entrance through the whole time
The welcome gift as we entered the room after they "cleaned"
Same thing in our room after they "cleaned"
5-night business trip
Verified Hotels.com guest review