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Sapporo Grand Hotel

Photo gallery for Sapporo Grand Hotel

Exterior
Garden
Down duvets, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby

Overview of Sapporo Grand Hotel

Sapporo Grand Hotel

4.0 star property
4-star hotel with 4 restaurants, near Tanukikoji Shopping Street
9.0 out of 10 Superb
9.0/10 Superb

1,008 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Map
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Vending machine
  • Laundry service
For families
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • In Sapporo City Centre
  • Tanukikoji Shopping Street - 7 min walk
  • Odori Park - 8 min walk
  • Hokkaido University - 11 min walk
  • Sapporo Clock Tower - 1 min drive
  • Sapporo JR Tower - 1 min drive
  • Sapporo TV Tower - 1 min drive
  • Nijo Market - 1 min drive
  • Nakajima Park - 2 min drive
  • Sapporo Beer Museum - 3 min drive
  • Hokkaido Shrine - 4 min drive

Getting around

  • Sapporo (OKD-Okadama) - 17 min drive
  • New Chitose Airport (CTS) - 53 min drive
  • Sapporo Station - 18 min walk
  • Naebo Station - 26 min walk
  • Soen Station - 27 min walk
  • Nishi-Yon-Chome Stop - 6 min walk
  • Odori Station - 6 min walk
  • Tanuki Koji Stop - 9 min walk

Restaurants

  • スターバックス - 2 min walk
  • スープカレー しゃば蔵 - 2 min walk
  • 和食バル はれるや - 3 min walk
  • らーめん山頭火札幌北1条チカホ店 - 2 min walk
  • 北菓楼札幌本館 - 2 min walk
Map

About this property

Sapporo Grand Hotel

Sapporo Grand Hotel puts you in a great location, within a 15-minute walk of Odori Park and Hokkaido University. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit NORTHERN TERRACE DINER, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also 0.4 mi (0.6 km) from Tanukikoji Shopping Street and 4.9 mi (7.8 km) from Makomanai Sekisui Heim Ice Arena. Fellow travellers like the breakfast and location. Public transportation is only a short walk: Nishi-Yon-Chome Stop is 6 minutes and Odori Station is 6 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 494 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 2000 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Downhill skiing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (312 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 1934
  • Safe-deposit box at front desk
  • Garden
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Comprehensive food waste policy

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Shared bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

NORTHERN TERRACE DINER – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
KOKAKU (Chinese Dining) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Waraku (Garden Dining) – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
BIG JUG (Hokkaido Dining) – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open selected days.
OLD SALOON (Lounge & Bar) – This bar specialises in French cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1600 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for JPY 1600 per night

Parking

  • Self-parking costs JPY 2000 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo

Frequently asked questions

Does Sapporo Grand Hotel offer free cancellation for a full refund?
Yes, Sapporo Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sapporo Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sapporo Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sapporo Grand Hotel?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Sapporo Grand Hotel?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Sapporo Grand Hotel and nearby?
Have fun with nearby winter activities such as downhill skiing. Sapporo Grand Hotel also has a garden.
Are there restaurants at or near Sapporo Grand Hotel?
Yes, there are 4 on-site restaurants, featuring French cuisine and garden views.
What's the area around Sapporo Grand Hotel like?
Sapporo Grand Hotel is in Sapporo City Centre, a short 6-minute walk from Nishi-Yon-Chome Stop and 8 minutes' walk from Odori Park. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

excellent hotel with spacious rooms and beds
excellent stay. booked the family room with 4beds . beds were slightly bigger than single. room was spacious.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

J, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very friendly staff, the room very spacious and clean
Su Tuang, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The heater was too hot and the facilities are old, but location is good
Mei Yee, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was perfect for our stay. Great location, clean room, and great staff. Would definitely stay here again.
Chad, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great location - especially for Snow Festival. Underground walkway allows you to access many shopping areas without having to walk through the snow. I had a single bed room which was a king single (nice surprise) and plenty of room. Hotel supplies were replaced daily. Only gripe was that there was no coffee/sugar offered, only Japanese tea. Restaurant was expensive considering the number of amazing cheaper options in the area.
Illese, 6-night trip
Verified Wotif guest review

8/10 Very good

GREAT LOCATION - Helpful staff
We are a couple who came to Sapporo in February to see the snow festival. A huge plus about this hotel is central location and the fact that we could access it from the Sapporo train station without having to step outside in the winter cold. Simply go down to the underground shopping mall and make your way toward Odori Park. Enter the hotel near Exit #8. Odori Park, where the snow festival is held, is only about a block away. The hotel's buffet breakfast was very nice, serving a variety of Japanese and western foods. The concierge desk was great, especially a young lady named Ms. Shimizu, if I recall correctly. We wanted to reserve a private onsen bath at the Nonokaze resort at Lake Toya that we were going to visit in a couple of days, but the resort requires that you reserve the experience in advance of arrival. I could not do that by phone due to my weak Japanese language skills. The young lady at the concierge desk called the resort for me and made the reservation. We were extremely grateful to her for that service. In fact, we bought her a box of chocolates to say thank you. All in all, we had a great stay.
Go up these stairs and you are in the Sapporo Grand Hotel. Up another flight of stairs and you are just a few steps from the front desk.
edward w, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Fantastic staff. Very comfortable rooms. The buffet breakfast was exceptional.
Antonios, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Classy hotel in the heart of Sapporo a short walk from the Snow Festival venues. Excellent breakfast buffet, small but efficiently organized room with everything you should expect from a hotel.
Jenny, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

BRADLEY, 1-night trip
Verified Expedia guest review