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Crowne Plaza Chicago West Loop, Chicago

3.5 stars3.5 stars
733 W Madison StChicagoIL60661United States of America, 800-491-6126
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
819See all 819 Hotels.com reviews
From 1,026 reviewsTripAdvisor Traveller Rating

Crowne Plaza Chicago West Loop, Chicago

Hotel Info: 866-539-8117

from $120
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • One King Bed, Smoking, Accessible
  • Suite, 1 King Bed, Accessible (King)
  • Group Rate
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Deluxe Room
  • Deluxe Room
  • Room, Accessible (Roll-In Shower)
  • Deluxe Room
  • One King Bed Leisure Non Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Room, 1 King Bed, Corner
  • Suite, 1 King Bed, Non Smoking
  • Two Double Beds, Smoking, Accessible
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Up to 30 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 49 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Crowne Plaza Chicago West Loop, Chicago’s small print

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 49 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 819 reviews

Crowne Plaza Chicago West Loop, Chicago
Excellent4.0 / 5
Good value
Good service, kind of old appearing and not a nice lobby. Overall room was comfy and clean, and cannot complain given the good price for being downtown.
1 night trip with friends
Crowne Plaza Chicago West Loop, Chicago
Excellent4.0 / 5
Very busy hotel and lobby is being renovated but the service was great. I had one concern which the person at the front desk took care of right away. It made all the difference. She was kind and helpful. Balconies are a nice feature for being downtown.
2 night family trip
Crowne Plaza Chicago West Loop, Chicago
Fair2.0 / 5
the stay was ok, however we were not told about there parking area being ripped up and having to pay an additional 50 dollars per day for our stay, I will not stay at a Crowne plaza again!!
4 night family trip
Crowne Plaza Chicago West Loop, Chicago
Good3.0 / 5
Hookers in the hall, marijuana in the air, no morning newspaper, no conscierge floor, etc.
3 night trip
Crowne Plaza Chicago West Loop, Chicago
Good3.0 / 5
I have stayed at this hotel every year about this time. Mandatory valet is not great but this year there was no parking lot. That meant a long wait and terrible congestion getting your car. I was also shocked that the restaurant had trimmed down their menu to a "sandwich place". I was looking forward to a nicer meal for a Friday night. The staff were very nice, the front desk and the valets were great. I hope a parking deck is in your future.
2 night business trip

See all reviews

Crowne Plaza Chicago West Loop, Chicago

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