All hotels in Chicago, Illinois, United States of America
1 room, 2 adults

Crowne Plaza Chicago West Loop, Chicago

3.5-star3.5 stars
733 W Madison StChicagoIL60661United States of America

Romantic hotel with restaurant, near Willis Tower
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.4
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Value for money
Fairly good value for money
789See all 789 Hotels.com reviews
From 1,185 reviewsTripAdvisor Traveller Rating

Crowne Plaza Chicago West Loop, Chicago

from $129
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Deluxe Room
  • Room, 1 King Bed, Corner
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Up to 30 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Crowne Plaza Chicago West Loop, Chicago’s small print

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 49 per night with in/out privileges

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Chicago West Loop, Chicago

Landmarks

  • In Near West Side
  • Willis Tower - 16 min walk
  • Skydeck Ledge - 16 min walk
  • University of Illinois Chicago - 16 min walk
  • Art Institute of Chicago - 27 min walk
  • Millennium Park - 28 min walk
  • Merchandise Mart - 23 min walk
  • Ford Center for the Performing Arts Oriental Theatre - 24 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 19 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 24 min drive
  • Chicago, IL (PWK-Chicago Executive) - 33 min drive
  • Chicago Union Station - 10 min walk
  • Millennium Station - 29 min walk
  • Chicago Halsted Station - 30 min walk
  • Ogilvie Transportation Center - 9 min walk
  • UIC-Halsted Station - 10 min walk
  • Clinton Station - 13 min walk
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 789 reviews

Crowne Plaza Chicago West Loop, Chicago
Poor2.0
We did not have any air conditioning in our room.I did call down to the desk after check in. They sent someone up and I was told it would be repaired at some point that evening, before we returned from an evening out. When I called the desk again around 12:30 am to let them know there was still no air, they said that there was not a room for us to move to and they brought us a fan. I called and spoke to an assistant manager in the morning. He told me that he would contact Hotels.com and credit our night back to us. He was going to call me and let me know it was taken care of. Of course I have not heard from hi. I called again Monday 7/2 and left a message for the assistant manager again. I still have not heard. Can you please check into this matter and get back to me.
Teresa, us1 night trip
Crowne Plaza Chicago West Loop, Chicago
Good6.0
ok for the price
No mini fridge, wouldve liked to be notified there was construction going on.
jose, us2 night trip
Crowne Plaza Chicago West Loop, Chicago
Good6.0
Beware of construction
There is a lot of construction going on around the hotel. It took 45 minutes to get the car from valet parking, which we still had to pay for! No city view now from decks on one side of the building.
A Traveler, us2 night trip
Crowne Plaza Chicago West Loop, Chicago
Very Good8.0
Good enough for business travel.
Lots of construction going on. Be sure to ask for a quiet side room.
Robert, us2 night trip
Crowne Plaza Chicago West Loop, Chicago
Exceptional10.0
Great stay and location for the price.
This hotels is a great location. There's a Whole Foods, a Walgreens that sells beer and liquor, a Starbucks, and various restaurants all across the street or within walking distance. The Blue Line "Grand" stop is less than 10 minute walk. The Willis Tower aka Sears Tower is right down the street.
John, us1 night trip

See all reviews

Crowne Plaza Chicago West Loop, Chicago

Is the description of this hotel not correct? Tell us