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1 room, 2 adults

Crowne Plaza Chicago West Loop, Chicago

3.5-star3.5 stars
733 W Madison StChicagoIL60661United States of America

Romantic hotel with restaurant, near Willis Tower
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here


Very Good8.2
Great location
Fantastic service
Value for money
Fairly good value for money
1022See all 1,022 reviews
From 1,235 reviewsTripAdvisor Traveller Rating

Crowne Plaza Chicago West Loop, Chicago

from $89
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Deluxe Room
  • Room, 1 King Bed, Corner
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza Chicago West Loop, Chicago


  • In Near West Side
  • Willis Tower - 16 min walk
  • Skydeck Ledge - 16 min walk
  • University of Illinois Chicago - 17 min walk
  • Art Institute of Chicago - 27 min walk
  • Millennium Park - 27 min walk
  • Merchandise Mart - 23 min walk
  • Ford Center for the Performing Arts Oriental Theatre - 25 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 22 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 27 min drive
  • Chicago, IL (PWK-Chicago Executive) - 35 min drive
  • Chicago Union Station - 10 min walk
  • Millennium Station - 29 min walk
  • Chicago Halsted Station - 29 min walk
  • Ogilvie Transportation Center - 9 min walk
  • UIC-Halsted Station - 11 min walk
  • Clinton Station (Green Line) - 13 min walk
  • Valet parking (surcharge)

About Crowne Plaza Chicago West Loop, Chicago

Just west of the downtown business core, this Crowne Plaza is a convenient Chicago home base, within a mile from United Center and Millennium Park. The hotel has an ideal position for business traveler to get the financial institutions and Willis Tower as well as for leisure traveler to spend their time in downtown shops.

Hotel Features.
Complimentary wireless and wired Internet access is available throughout the hotel. The Dine Restaurant serves American fare for breakfast, lunch, and dinner. A lounge is adjacent. Room service is available during limited hours. The MetroKlub serves kosher lunches. The hotel also offers a 24-hour business center, fitness facility, 24-hour front desk, wedding services, and concierge desk.

Air-conditioned guestrooms feature balconies with skyline view. Guests can connect with friends and family via complimentary wireless Internet access, and enjoy LCD TVs with premium channels. In-room safes can accommodate laptops. Rooms also offer coffee/tea makers, voice mail, CD players, and complimentary weekday newspapers. Bathrooms include hair dryers, complimentary toiletries, and telephones. Connecting/adjoining rooms are also available.

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 17 floors


  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets allowed *

  • Up to 30 lb


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Crowne Plaza Chicago West Loop, Chicago’s small print

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 49 per night with in/out privileges

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 1,022 reviews

Crowne Plaza Chicago West Loop, Chicago
Very Good8.0
Nice clean room. Good location. There was a lot of construction being done around the hotel so valet parking and can pick up and drop off was a little hectic and congested at times. The service personnel was very helpful despite this. Maid service was wonderful. Rooms were clean and smelled fresh and my husband noticed the remote had been cleaned 😃 there was a small repair needed in the room (toilet paper holder) fell off the wall and there was no refrigerator but we probably could’ve requested one. Not a deal breaker though. Our other guests we were with said their rooms were very nice as well and some of their rooms had refrigerators. We enjoyed!
Melissa, us2 night trip
Crowne Plaza Chicago West Loop, Chicago
Very Good8.0
Good Quick Trip Stop
My only complaints are minor ones. There was some hair in the tub when I first walked in and glanced, and also the condition of the tub itself isn’t ideal. The water pressure and hot water in the shower was AWFUL. There is also absolutely no counter space whatsoever to put any toiletries. Other than that, comfy bed, the front desk staff that checked us in were both great, they gave us some wiggle room with the check out time. It was fine for a quick trip in and out of the city. Great location for me too.
Maria, us1 night trip
Crowne Plaza Chicago West Loop, Chicago
Very Good8.0
Great Location
Great hotel and price for the area. So many good restaurants there. Great stay, no issues.
mark, us1 night trip
Crowne Plaza Chicago West Loop, Chicago
A little off.
Difficult to use the thermostat. Once I figured it out, doesn't maintain the temperature. Highway noise. Everything on the desk was unplugged.
Deborah, us2 night trip
Crowne Plaza Chicago West Loop, Chicago
Highly recommend!
Fantastic place to stay and well worth the price!
Kevin Angelo, us1 night trip

See all reviews

Crowne Plaza Chicago West Loop, Chicago

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