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Crowne Plaza Chicago Metro, Chicago

3.5 stars
733 W Madison StChicagoIL60661United States of America
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Excellent4.2 / 5
Wellness
Great wellness & sports facilities
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
799See all 799 Hotels.com reviews
From 979 reviewsTripAdvisor Traveller Rating

Crowne Plaza Chicago Metro, Chicago

from $99
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • One King Bed, Smoking, Accessible
  • King, Suite, 1 King Bed, Accessible
  • Group Rate
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Deluxe Room
  • Deluxe Room
  • Room, Accessible (Roll-In Shower)
  • Deluxe Room
  • One King Bed Leisure Non Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Room, 1 King Bed, Corner
  • Suite, 1 King Bed, Non Smoking
  • Two Double Beds, Smoking, Accessible
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Up to 30 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago Metro
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 43.00 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Crowne Plaza Chicago Metro, Chicago’s small print

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago Metro
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 43.00 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 799 reviews

Crowne Plaza Chicago Metro, Chicago
Outstanding5.0 / 5
Graet Hotel for great price
Amazing stay. Great location near the Union Station.
1 night romance trip
Crowne Plaza Chicago Metro, Chicago
Good3.0 / 5
Not even a fridge
I booked a smoking room through the page and they don't have any. It's false advertising to get customers. It was the first time that I was in such an expensive venue and NOT having a microwave or a fridge!!! You have those at cheap motels, but not in such a high price hotel? The bed was very comfortable and the room was clean, location was good, just under a mile to all shopping, Christmas market and more. The downside is lots of noise from the freeway right in front of your window.
2 night business trip
Crowne Plaza Chicago Metro, Chicago
Fair2.0 / 5
Overall the room was fine, however the parking situation is ridiculous. They charge for parking and then it takes a long time waiting for your car. Once your car arrives you have to wait again to even try to leave this congested parking lot. People trying to leave and come in to the same area. No organization. The signage leaves alot to be desired. How about making one entrance and one exit with signage that stipulates those facts. A much unneeded headache if you are trying to get to the airport or an important meeting.
1 night romance trip
Crowne Plaza Chicago Metro, Chicago
Fair2.0 / 5
tub wouldnt drain properly, room was quite outdated, food overpriced, and breakfast food was atrotious. wont stay here again
1 night family trip
Crowne Plaza Chicago Metro, Chicago
Outstanding5.0 / 5
Clean & Comfortable Hotel, with a Great Restaurant
My wife and I had a wonderful 1 night stay. The room was very comfortable and clean . The price was pretty great too. Also, I thought that the entire hotel staff was excellent , and made us feel welcome as soon as we walked in the door . The hotel restaurant was outstanding , and very reasonably priced . The food and service were outstanding ! I would definitely book another night at this fine hotel , and would highly recommend it to other future guests. You will not be disappointed !!
1 night romance trip

See all reviews

Crowne Plaza Chicago Metro, Chicago

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