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1 room, 2 adults

Serhs Natal Grand Hotel & Resort, Natal

5-star5 stars
Great for familiesThis property has good facilities for families.
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002, Brazil

5-star beachfront resort with spa, near Ponta Negra Beach
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 9,068 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Location
Great location
Wellness
Great wellness & sports facilities
Bar
Bar could improve

Serhs Natal Grand Hotel & Resort, Natal

from $85
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  • Suíte Executiva Frente Mar
  • Suíte Júnior Frente Mar
  • Apartamento Luxo Lateral Mar
  • Apartamento Luxo Familia Lateral Mar
  • Suite Junior Vista Lateral Mar

What’s around Serhs Natal Grand Hotel & Resort, Natal

Landmarks

  • In Via Costeira
  • Ponta Negra Beach - 13 min walk
  • Morro do Careca - 43 min walk
  • Dunes Park - 1 min walk
  • Natal Convention Center - 9 min walk
  • Praia Shopping - 22 min walk
  • Artesanato Potiguar Shops - 23 min walk
  • Craft Fair of Ponta Negra - 23 min walk

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 45 min drive
  • Natal Bom Pastor Station - 10 min drive
  • Natal Padre Joao Maria Station - 11 min drive
  • Natal Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Volleyball on site
  • Beach towels
  • Outdoor pool
  • Spa tub
  • Children's pool
  • Steam room
  • Free pool cabanas
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Kensho Spa Zen has 3 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Potiguar - This restaurant serves breakfast, lunch, and dinner.

Marenostrum - This restaurant specializes in seafood and serves dinner only.

Tapiro Grill - This steakhouse serves lunch and dinner.

Renato Romagnoni - This restaurant serves dinner only.

Jangada - This restaurant serves lunch and dinner.

Serhs Natal Grand Hotel & Resort, Natal’s small print

Also known as

  • Hotel Serhs
  • Serhs Natal Grand Hotel Brazil
  • Serhs Natal Grand Hotel Resort
  • Serhs Grand Hotel Resort
  • Serhs Natal Grand
  • Serhs Grand
  • Resort Serhs Natal Grand Hotel & Resort Natal
  • Natal Serhs Natal Grand Hotel & Resort Resort
  • Resort Serhs Natal Grand Hotel & Resort
  • Serhs Natal Grand Hotel & Resort Natal
  • Serhs Natal Grand Hotel
  • Natal Grand Hotel
  • Serhs Natal & Resort Natal
  • Serhs Natal Grand Hotel & Resort Natal
  • Serhs Natal Grand Hotel & Resort Resort
  • Serhs Natal Grand Hotel & Resort Resort Natal
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal

Policies

This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests under 10 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 380 reviews

Exceptional 10.0
Perfect
Absolutely perfect. We had a suite that had a balcony on the beach. No complaints... service was wonderful and food outstanding
Kevin, us3 night trip
Exceptional 10.0
Really good hotel.
One of the better hotels in all of Brazil. Very clean and a clean pool. It is located in one of the most beautiful beaches in Brazil. Worth the money.
Richard, us2 night business trip
Good 6.0
Could be much better
It was ok, I understand it is a Hotel near the beach, but the room could be clean with out cockroaches
us3 night romance trip
Very Good 8.0
Great
Great hotel , too bigakes it a little bit cold
us1 night business trip
Exceptional 10.0
Best Hotel in Natal
Great hotel, friendly and helpful staff. The room was very clean, priced well and had a amazing view of the pool and beach. Was very pleased with my stay. Looking forward to staying here again. Thank you
Bassam, caTrip with friends

Serhs Natal Grand Hotel & Resort, Natal

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