All hotels in Natal, Brazil
1 room, 2 adults

Serhs Natal Grand Hotel, Natal

5-star5 stars
Avenida Senador Dinarte Mariz 6045Via Costeira Ponta negra, NatalRN59090-002Brazil

Via Costeira beachfront resort with 5 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Great pool
Delicious food
Great amenities
Wellness Area
Sufficient wellness & sports facilities
377See all 377 reviews
From 7,600 reviewsTripAdvisor Traveller Rating

Serhs Natal Grand Hotel, Natal

from $103
  • Luxury Apartment, Oceanfront
  • Family Room, Oceanfront (Luxo)
  • Senior Suite, Sea View
  • Executive Suite, 2 Queen Beds, Ocean View
  • Junior Suite, Oceanfront
  • Room
  • Family Room
  • Suite, Partial Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Volleyball on site
  • Beach towels
  • Children's pool
  • Spa tub
  • Free pool cabanas
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 10
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Kensho SPA Zen has massage/treatment room, including a heated indoor pool.


Potiguar - This restaurant serves breakfast, lunch, and dinner.

Marenostrum - This restaurant specializes in seafood and serves dinner only.

Tapiro Grill - This steakhouse serves lunch and dinner.

Renato Romagnoni - This restaurant serves dinner only.

Jangada - This restaurant serves lunch and dinner.

Serhs Natal Grand Hotel, Natal’s small print

Also known as

  • Hotel Serhs
  • Serhs Natal Grand Hotel Brazil
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal


This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests under 10 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Serhs Natal Grand Hotel, Natal


  • In Via Costeira
  • Dunes Park - 1 min walk
  • Natal Convention Center - 9 min walk
  • Ponta Negra Beach - 13 min walk
  • Praia Shopping - 22 min walk
  • Artesanato Potiguar Shops - 23 min walk
  • Craft Fair of Ponta Negra - 23 min walk
  • Artesanato Villarte Shops - 27 min walk

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 51 min drive
  • Natal Station - 16 min drive
  • Natal Cidade da Esperanca Station - 21 min drive
  • Natal Bom Pastor Station - 21 min drive
  • Free self parking

Recent reviews

Fabulous 8.8 From 377 reviews

Serhs Natal Grand Hotel, Natal
Absolutely perfect. We had a suite that had a balcony on the beach. No complaints... service was wonderful and food outstanding
Kevin, us3 night trip
Serhs Natal Grand Hotel, Natal
Really good hotel.
One of the better hotels in all of Brazil. Very clean and a clean pool. It is located in one of the most beautiful beaches in Brazil. Worth the money.
Richard, us2 night business trip
Serhs Natal Grand Hotel, Natal
Could be much better
It was ok, I understand it is a Hotel near the beach, but the room could be clean with out cockroaches
A Traveler, us3 night romance trip
Serhs Natal Grand Hotel, Natal
Very Good8.0
Great hotel , too bigakes it a little bit cold
A Traveler, us1 night business trip
Serhs Natal Grand Hotel, Natal
Review of our stay at The Hotel.
The telephone in the room had no directory so I did not know how to call the front desk, room service, etc. This presented a major hassle cause every time I needed something I had to go the the gront desk and wait my turn in line, if there was a line. The floor was dirty and sandy every day. It was cleaned after I requested this by the third time. On a positive note the food was very good and the staff was friendly. In the morning dining areas there was a constant shortage of spoons. Napkins were too small.
A Traveler, us8 night family trip

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Serhs Natal Grand Hotel, Natal

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