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1 room, 2 adults

Serhs Natal Grand Hotel, Natal

5-star5 stars
Avenida Senador Dinarte Mariz 6045Via Costeira Ponta negra, NatalRN59090-002Brazil

5-star beachfront resort with spa, near Ponta Negra Beach
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Tasty breakfast
Delicious food
Wellness Area
Great wellness & sports facilities
364See all 364 reviews
From 8,285 reviewsTripAdvisor Traveller Rating

Serhs Natal Grand Hotel, Natal

from $119
  • Apartamento Luxo Frente Mar
  • Apartamento Luxo Familia Frente Mar
  • Suíte Sênior Frente Mar
  • Suíte Executiva Frente Mar
  • Suíte Júnior Frente Mar
  • Apartamento Luxo Lateral Mar
  • Apartamento Luxo Familia Lateral Mar
  • Suite Junior Vista Lateral Mar
  • Apartamento Adaptado com Mobilidade Reduzida

What’s around Serhs Natal Grand Hotel, Natal


  • In Via Costeira
  • Ponta Negra Beach - 13 min walk
  • Morro do Careca - 43 min walk
  • Dunes Park - 1 min walk
  • Natal Convention Center - 9 min walk
  • Praia Shopping - 22 min walk
  • Artesanato Potiguar Shops - 23 min walk
  • Craft Fair of Ponta Negra - 23 min walk

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 51 min drive
  • Natal Station - 16 min drive
  • Natal Cidade da Esperanca Station - 21 min drive
  • Natal Pitimbu Station - 21 min drive
  • Onsite parking not available

About Serhs Natal Grand Hotel, Natal

Luxurious, beachfront hotels don’t get much grander than this jewel in the crown of Natal’s coastal accommodations. From kid and business-friendly amenities, to decadent dining and sumptuous spa treatments, there’s something for everyone at the Serhs Natal Grand Hotel. Situated on its own stretch of sandy shores, the hotel is less than 3 km (2 mi) from popular Ponta Negra Beach, and slightly further from romantic Mae Luiza Lighthouse (6 km or 3.5 mi).

You’ll be greeted with a complimentary cocktail upon arrival, and the perks don’t stop there. An impressive breakfast buffet is offered each morning, free of charge. Convenient airport shuttles are available (surcharge). Take a dip in one of the hotel’s 2 pools or recharge with a workout in the fitness center. Time to treat yourself? Grab a bite and one of Serhs Natal Grand’s 7 restaurants, unwind at the poolside bar, or indulge in a massage or spa treatment at the Kensho Spa Zen.

If you’re traveling for business or just need to touch base with your home office, stop by the business center, or inquire at the front desk about available conference rooms and banquet facilities. Wireless Internet access is complimentary in all areas.

The resort’s Art Deco aesthetic extends to its smartly decorated, air-conditioned accommodations. Kick back in front of your LCD television, which comes with satellite channels, and refresh with a beverage from your minibar. Your private bath features will include a shower, a direct-dial phone, and a hair dryer. A nightly turndown service is provided.

At a glance

Key facts


  • 396 rooms
  • Arranged over 7 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Parents must have child's birth certificate and photo ID *

  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the resort

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Volleyball on site
  • Beach towels
  • Children's pool
  • Spa tub
  • Free pool cabanas
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Kensho SPA Zen has massage/treatment room, including a heated indoor pool.


Potiguar - This restaurant serves breakfast, lunch, and dinner.

Marenostrum - This restaurant specializes in seafood and serves dinner only.

Tapiro Grill - This steakhouse serves lunch and dinner.

Renato Romagnoni - This restaurant serves dinner only.

Jangada - This restaurant serves lunch and dinner.

Serhs Natal Grand Hotel, Natal’s small print

Also known as

  • Hotel Serhs
  • Serhs Natal Grand Hotel Brazil
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal


This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests under 10 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3 per accommodation, per night

Optional extras

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 364 reviews

Serhs Natal Grand Hotel, Natal
Absolutely perfect. We had a suite that had a balcony on the beach. No complaints... service was wonderful and food outstanding
Kevin, us3 night trip
Serhs Natal Grand Hotel, Natal
Really good hotel.
One of the better hotels in all of Brazil. Very clean and a clean pool. It is located in one of the most beautiful beaches in Brazil. Worth the money.
Richard, us2 night business trip
Serhs Natal Grand Hotel, Natal
Could be much better
It was ok, I understand it is a Hotel near the beach, but the room could be clean with out cockroaches
A Traveler, us3 night romance trip
Serhs Natal Grand Hotel, Natal
Very Good8.0
Great hotel , too bigakes it a little bit cold
A Traveler, us1 night business trip
Serhs Natal Grand Hotel, Natal
Review of our stay at The Hotel.
The telephone in the room had no directory so I did not know how to call the front desk, room service, etc. This presented a major hassle cause every time I needed something I had to go the the gront desk and wait my turn in line, if there was a line. The floor was dirty and sandy every day. It was cleaned after I requested this by the third time. On a positive note the food was very good and the staff was friendly. In the morning dining areas there was a constant shortage of spoons. Napkins were too small.
A Traveler, us8 night family trip

See all reviews

Serhs Natal Grand Hotel, Natal

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