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Condo Hotel

Q1 Resort & Spa

Suburban aparthotel with 4 restaurants, near Surfers Paradise Beach

  • Free WiFi and free parking
From
$184

Image gallery

  • 4 Bedroom Presidential Penthouse Pool - Living Area
  • 4 Bedroom Presidential Penthouse Pool - Living Area
  • Pool
  • Outdoor Pool
  • 4 Bedroom Presidential Penthouse Pool - Living Area
4 Bedroom Presidential Penthouse Pool - Living Area. Image 1 of 159
1 / 1594 Bedroom Presidential Penthouse Pool - Living Area
9 Hamilton Avenue, Gold Coast, 4217, QLD, Australia
8.6.Fabulous.
  • I like the room with the ocean view

    Jul 25, 2021

  • Very bad service and rude customer service Not really clean and the price offer With…

    Dec 17, 2020

See all 934 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service

Guests rated location

Walkable
Dining options
Safe
Shopping
Easy parking

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Kitchen

    Property highlights

    Main amenities

    • 317 smoke-free apartments
    • Near the beach
    • 4 restaurants and bar/lounge
    • Full-service spa
    • 2 outdoor pools and indoor pool
    • Breakfast available

    Feel at home

    • Babysitting or childcare (surcharge)
    • Kitchen
    • Cookware, dishware, and utensils
    • Stovetop
    • Microwave
    • Full-sized refrigerator/freezer

    What’s around

    • In Surfers Paradise
    • Surfers Paradise Beach - 4 min walk
    • Cavill Avenue - 10 min walk
    • Ripley's Believe It or Not - 10 min walk
    • Slingshot - 16 min walk
    • Pacific Fair Shopping Centre - 44 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • 1 Bedroom Spa Apartment
    • 1 Bedroom Ocean Spa Apartment
    • 2 Bedroom Spa Apartment
    • 2 Bedroom Ocean Spa Apartment
    • 3 Bedroom Spa Apartment
    • 3 Bedroom Ocean Spa Apartment
    • 4 Bedroom Executive Spa Apartment
    • 4 Bedroom Penthouse Apartment
    • 4 Bedroom Presidential Penthouse Pool
    • 3 Bedroom Sub Penthouse
    • 1 Bedroom Spa Apartment (No Housekeeping)
    • 1 Bedroom Ocean Spa Apartment (No Housekeeping)
    • 2 Bedroom Spa Apartment (No Housekeeping)
    • 2 Bedroom Ocean Spa Apartment (No Housekeeping)
    • 3 Bedroom Spa Apartment (No Housekeeping)
    • 3 Bedroom Ocean Spa Apartment (No Housekeeping)
    • 3 Bedroom Sub Penthouse (No Housekeeping)
    • 4 Bedroom Executive Spa Apartment (No Housekeeping)
    • 1 Bedroom Spa Family Apartment
    • 1 Bedroom Spa Family Apartment (No Housekeeping)
    • Deluxe Apartment

    What’s around

    Landmarks

    • In Surfers Paradise
    • Surfers Paradise Beach - 4 min walk
    • Cavill Avenue - 10 min walk
    • Ripley's Believe It or Not - 10 min walk
    • Slingshot - 16 min walk
    • Pacific Fair Shopping Centre - 44 min walk
    • Currumbin Wildlife Sanctuary - 10.4 mi / 16.8 km
    • Warner Bros. Movie World - 12 mi / 19.2 km
    • Wet'n'Wild Gold Coast - 12.1 mi / 19.5 km

    Getting around

    • Coolangatta Airport (OOL) - 22 min drive
    • Varsity Lakes Station - 14 min drive
    • Helensvale Station - 17 min drive
    • Gold Coast City Coomera Station - 22 min drive
    • Florida Gardens station - 15 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    9 Hamilton Avenue, Gold Coast, 4217, QLD, Australia

    At a glance

    Size

    • 317 apartments
    • Arranged over 74 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (24 hours per day; 2-device limit)

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
    • Onsite garage

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    The manager

    Speaks: English

    At the aparthotel

    Food and drink

    • Full breakfast on weekends (surcharge)
    • 4 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Barbecue grills

    Things to do

    • Number of indoor pools - 1
    • Number of outdoor pools - 2
    • Fitness facilities
    • Full-service spa
    • Number of spa tubs - 1
    • Surfing/boogie boarding nearby
    • Steam room
    • Sauna
    • Arcade/game room

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services

    Facilities

    • Elevator
    • ATM/banking
    • Garden

    Languages Spoken

    • English

    In the apartment

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    • Washer/dryer

    Things to enjoy

    • Individually decorated
    • Individually furnished
    • Separate dining area
    • Separate sitting area
    • Balcony

    Freshen up

    • Jetted bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • 48-inch LCD TV
    • Cable TV channels
    • IPod docking station
    • DVD player

    Stay connected

    • Free WiFi
    • Free local calls

    Food and drink

    • Full-sized refrigerator/freezer
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware, and utensils
    • Dishwasher

    More

    • In-room safe

    Special features

    Spa

    Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Stephanies Wellness Spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

    The spa is open daily.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Breakage deposit: AUD 500 per stay

    Optional extras

    • Full breakfast is offered for an extra charge of AUD 31 for adults and AUD 19.50 for children (approximately)
    • Airport shuttle service is offered for an extra charge of AUD 22 per person (one way)
    • Credit card charges are subject to an extra charge of 1.3 percent

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for AUD 10.0 per day
    • Rollaway beds are available for AUD 50.0 per day
    • Babysitting/childcare is available for an extra charge
    • Airport shuttle service for children up to age 13 costs AUD 15 (one-way)

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-out is available.

    Policies

    Only registered guests are allowed in the guestrooms.

    Onsite parties or group events are strictly prohibited.

    Guests can rest easy knowing there's a smoke detector on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Q1 Resort
    • Q1 Resort Spa
    • Q1 Resort & Spa Aparthotel
    • Q1 Resort & Spa Surfers Paradise
    • Q1 Resort & Spa Aparthotel Surfers Paradise
    • Q1 Resort Surfers Paradise
    • Q1 Surfers Paradise
    • q1 Hotel Surfers Paradise
    • Q1 Resort And Spa Gold Coast/Surfers Paradise
    • Q1

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Q1 Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Onsite parking options include a garage.
    • Yes, there are 2 outdoor pools and an indoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
    • Yes, there are 4 onsite restaurants. The dining venue will be unavailable from January 1 2022 to March 1 2022 (dates subject to change). Nearby restaurants include Amin's Kitchen (4-min walk), Govindas Surfers Paradise (5-min walk), and Cocohut Taste of Thailand (6-min walk).
    • Yes, an airport shuttle is available. The charge is AUD 22 per person one way.
    • Have fun during the warmer months with activities nearby such as boogie boarding. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Q1 Resort & Spa also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
    8.6.Fabulous.
    • 10.0.Exceptional

      Great place!

      The views of the beach and town are awesome as we were on the 34th floor. The amenities were great and the location was perfect. Can't ask for anything more!

      Alan, 2 night trip, Feb 4, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      the views is good and the facilities are also quite good.

      3 night family trip, Nov 10, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Presidential 4bdrm really worth. share with friend

      I checked reviews before booking. After stay, I recommend all visiter book the room as big as possible, so you will be in a higher level and newer room. The best way is to share with friends.

      Yuan, 6 night family trip, Oct 9, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We enjoyed another relaxing week at Q1. Spacious, clean and great location. Beds were perfect for a great night sleep. So much space to relax. Would have liked a few extra kitchen items -more crockery, cleaning cloths, detergent etc. Helpful staff. Thank you Q1! We will be back!

      Kate, 5 night trip with friends, Jun 30, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      I liked that this was an apartment style property with a kitchen and washer and dryer. The jacuzzi tub was really nice as well as the enclosed balcony. I wish they provided more things like paper towels, kleenex tissues, and liquid soap to begin with. I think you can get those things but they charge a small fee. The faucet on the bathroom sink was weird. It was located on the left side, not the middle. Other than those small things, this place was great.

      5 night romance trip, May 24, 2019

      Verified Orbitz guest review

    • 8.0.Very Good

      it was central. some of the furniture needed upgrading in the unit, ie the couch

      7 night romance trip, May 15, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Although I didn’t use it, the pool looked great. The view was also beautiful from my ocean view room. Regardless, my stay was disappointing and I ended up leaving 11 nights early out of a 20 night stay and going down the coast. This hotel had some upkeep issues, like the shower head not wanting to stay up. More than that, housekeeping was a hassle. There is no “do not disturb” sign to hang and no actual lock or deadbolt, just the card swipe. Every morning, housekeeping would knock and then let themselves in within seconds. If you’re in the shower or just not ready for the day, you still have to run to the door to either say you don’t need anything or prepare yourself for their sudden entry. The staff was hit or miss. One lady at the front desk was extremely friendly and helpful, another lady I dealt with a couple times was rude and made me feel like they didn’t have the time of day for me. When I inquired about leaving early and was going to simply ask where to leave the keys (I didn’t expect it mention a refund), she was quick to tell me that they wouldn’t be able to give me any money back and then said: “You can leave whenever you want!” to dismiss me. The Q1 Spa is good but the separate Skypoiny restaurant at the top of the hotel has even worse service and mediocre food. If you insist on seeing the view, go up to Skypoint but I’d suggest another hotel.

      Morgan, 19 night trip, May 1, 2019

      Verified Expedia guest review

    • 6.0.Good

      I never expect to carry luggage by myself in a hotel of such level

      JINGWEI, 2 night trip, Apr 23, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Absolutely wonderful spot. Best location and luxurious - yet convenient - option in SP. Paulina and Lee were legendary hosts! Our little family will go back for sure. Everyone from the receptionists to the housekeepers have been great to insure maximum comfort to our little one, 11-month. Only tiny suggestion would be to provide a pan or two, and dish washing liquid (to wash a few items by hand) in the kitchen. The view from the 24th floor was sinply amazing. Thanks to the entire team!

      Ben, 4 night family trip, Mar 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful property great location apartment nice pool wonderful

      7 night family trip, Mar 6, 2019

      Verified Expedia guest review

    See all 934 reviews