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Hotel Costaustralis

Overview of Hotel Costaustralis

Hotel Costaustralis

3.5 star property
3.5-star hotel in Natales with restaurant and bar/lounge
The price is $106
Price available on 1/25/2023

8.4/10 Very Good

271 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Lounge area
  • Bathtub
Map
Pedro Montt 262, Natales, Magallanes, 6160000

Room options

About this area

What's nearby

  • On the boardwalk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km
  • Airport shuttle (surcharge)

Restaurants

  • La Crepería - 4 min walk
  • Amerindia - 4 min walk
  • Aldea Restaurant - 4 min walk
  • Afrigonia - 5 min walk
  • Pizzeria La Guanaca - 5 min walk

About this property

Hotel Costaustralis

A great choice for a stay in Natales, Hotel Costaustralis features an airport shuttle. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - Overlooking the ocean, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Does Hotel Costaustralis offer free cancellation for a full refund?
Yes, Hotel Costaustralis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Costaustralis?
As of Jan 24, 2023, prices found for a 1-night stay for 2 adults at Hotel Costaustralis on Jan 25, 2023 start from $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Costaustralis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Costaustralis?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Costaustralis?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Costaustralis?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Costaustralis?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Costaustralis?
No, this hotel doesn't have a casino, but Puerto Natales Casino (5-min walk) is nearby.
What is there to do at Hotel Costaustralis and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Costaustralis?
Yes, there's an onsite restaurant that offers international cuisine and ocean views. Nearby restaurants include La Crepería (4-min walk), Amerindia (4-min walk), and Aldea Restaurant (4-min walk).
Does Hotel Costaustralis have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Costaustralis like?
Hotel Costaustralis is located on the boardwalk, a short 1-minute walk from Costanera and 5 minutes' walk from Puerto Natales Casino. Travelers love the hotel's prime location.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel and plan to return soon.
We enjoyed our stay at the hotel Ana everyone was super nice and professional!! My room was a bit warm but I was too tired to call downstairs for help to lower temperature. Clean, safe and a great view of lake from lobby. Breakfast was delicious with a lot of options.
Karen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Suitable but average
Beautiful views of the channel and mountains and the room was clean. Some staff are very friendly, others appear inconvenienced when a question arises. Missed cleaning room one of the days. Breakfast is the EXACT same layout and content every day. Personally, i would look elsewhere next time, the value was jot there for the money paid.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

haiying, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay at clean and well maintained facility
6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The dtaff snd the location
Gloria, 5-night romance trip
Verified Orbitz guest review

8/10 Very Good

Markus, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Exeeded my expectations.
Excellent service, good location, clean and comfortable room. I would have preferred a solid bathroom door, not a transparent one.
Marco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and location! Love it
Orlando, 3-night family trip
Verified Expedia guest review