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Comfort Inn Lancaster - Rockvale Outlets, Lancaster

2.5 stars2.5 stars
24 South Willowdale Drive RoutLancasterPA17602United States of America, 855-239-9246
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Excellent4.3 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
266See all 266 Hotels.com reviews
From 415 reviewsTripAdvisor Traveller Rating

Comfort Inn Lancaster - Rockvale Outlets, Lancaster

Hotel Info: 855-239-9246

from $94
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Poolside
  • Standard Room, 1 King Bed with Sofabed, Non Smoking (2 Person Sofa Bed)
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking, Poolside
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Poolside
  • Room, 2 Queen Beds, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Holiday Inn Express Lancaster
  • Holiday Inn Express Lancaster Rockvale Outlets Hotel
  • Comfort Inn Rockvale Outlets Hotel
  • Comfort Inn Lancaster Rockvale Outlets
  • Comfort Inn Rockvale Outlets
  • Holiday Inn Express Lancaster Rockvale
  • Comfort Inn Lancaster Rockvale Outlets Hotel
  • Holiday Inn Express Rockvale
  • Holiday Inn Express Rockvale Outlets
  • Holiday Inn Express Rockvale Outlets Hotel
  • Holiday Inn Express Rockvale Outlets Hotel Lancaster
  • Holiday Inn Express Rockvale Outlets Lancaster
  • Rockvale Lancaster

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1987
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Comfort Inn Lancaster - Rockvale Outlets, Lancaster’s small print

Also known as

  • Holiday Inn Express Lancaster
  • Holiday Inn Express Lancaster Rockvale Outlets Hotel
  • Comfort Inn Rockvale Outlets Hotel
  • Comfort Inn Lancaster Rockvale Outlets
  • Comfort Inn Rockvale Outlets
  • Holiday Inn Express Lancaster Rockvale
  • Comfort Inn Lancaster Rockvale Outlets Hotel
  • Holiday Inn Express Rockvale
  • Holiday Inn Express Rockvale Outlets
  • Holiday Inn Express Rockvale Outlets Hotel
  • Holiday Inn Express Rockvale Outlets Hotel Lancaster
  • Holiday Inn Express Rockvale Outlets Lancaster
  • Rockvale Lancaster

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 266 reviews

Comfort Inn Lancaster - Rockvale Outlets, Lancaster
Excellent4.0 / 5
Great location.Room nice, but some help needed.
The area is awesome and the staff is terrific. The King room was a nice size. However, the bed was uncomfortable. We actually ended up pulling out the sleeper sofa and one of us slept on that. Also, the bathroom felt miniature. The toilet sat so low to the floor and the sink seemed to be really low. Breakfast was ok- Buffet with eggs, bacon, waffles, yogurt, cereal, and juices/coffee. Staff was super friendly and check in and check out was super fast. This is right in the middle of the outlets and right across the street from the American Music Theater.
1 night romance trip
Comfort Inn Lancaster - Rockvale Outlets, Lancaster
Outstanding5.0 / 5
Comfy and clean. Wonderful breakfast!
Concert venue was close to hotel. As well as near by shopping.
1 night trip
Comfort Inn Lancaster - Rockvale Outlets, Lancaster
Outstanding5.0 / 5
very nice location to shopping
staff very friendly, nice room
2 night family trip
Comfort Inn Lancaster - Rockvale Outlets, Lancaster
Excellent4.0 / 5
It's about the little things
This hotel deserves a 5 rating but it the little things that affected my stay. Pro: New facility is very clean. large bathroom with plenty of towels, including long bath sheets. rooms included microwave and mini-fridge. Plenty of plush pillows on a good size bed with clean linens. Lots of lighting options in the room. And the window blinds pull down for complete darkness. Nice common area with a setting area and large LED TV away from check in counter. Indoor pool. Food area was nice and clean with comfortable chairs. Good hot breakfast included eggs, bacon, sausage, oatmeal and grill your own waffles. For coffee they had coffemate flavorings. Cons: Now here's the little things. Beds are too high off the ground, I had to jump in and hard to put on clothes. Plenty of TV channels but no network news or local channels except for one. No Fox News, CNN nor MSNBC which could be a blessing to get away from the non-stop political talk. However, without CBS network we missed the games covered for March Madness. Every night our room keys lost magnetism. So every night had to go to check in for new keys. Since my room was at the extreme end of the hotel this was very frustrating. My room mate and I kept keys in a pocket no where near phone or wallet. So the cards should have been fine. For breakfast only Skim was available for cereals and coffee. The Danish and bagels were bland and chewy. Could not get the temp right in the room no thermostat
3 night business trip
Comfort Inn Lancaster - Rockvale Outlets, Lancaster
Outstanding5.0 / 5
Clean, pleasant, comfortable
Checkin was great. Everyone who worked there was fantastic. Breakfast was good.
2 night business trip

See all reviews

Comfort Inn Lancaster - Rockvale Outlets, Lancaster

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