All hotels in Guanajuato, Guanajuato, Mexico
1 room, 2 adults
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Camino Real Guanajuato, Guanajuato

3.5 stars3.5 stars
Alhondiga No 100Col San Javier, GuanajuatoGTO36020Mexico, 800-491-6126
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Good3.9 / 5
Room
Room needs to be improved
Location
Location is ok
WiFi
Good internet service
Value for money
Value for money could be better
310See all 310 Hotels.com reviews
From 358 reviewsTripAdvisor Traveller Rating

Camino Real Guanajuato, Guanajuato

Hotel Info: 866-539-8117

from $90
  • Deluxe Room
  • Deluxe
  • Deluxe Room King
  • Super Saver Few Rooms King
  • Camino Real Club
  • Super Saver-Few Rooms Only
  • Camino Club Real King

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Pool sun loungers
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Recent reviews

Good 3.9 /5 from 310 reviews

Camino Real Guanajuato, Guanajuato
Fair2.0 / 5
Awful hotel management
We call the hotel directly a week before our arrival to ask them for an extra bed in our room. We were told that they would make sure that the bed was there upon our arrival. Once we made it to the hotel, we were told that they didn't have any extra beds available for that night even though I explained the previous call, etc. The answer that I was given was that the hotel was full "but tomorrow we will try to have something for you". For the next few days there was no bed and not even a simple call from anyone explaining or even making an excuse. During check-out, I told them how disappointing the experience was and I spoke once again with the manager but I was given a simple "sorry". I gave them my e-mail and told them that I would be expecting a message from their top management and after 8 days I am still waiting.
3 night family trip
Camino Real Guanajuato, Guanajuato
Excellent4.0 / 5
Very Pleasant Stay
Very nice hotel - a bit of highway noise on my second floor east-facing room, but workable - triple pane windows would be a plus. Gardens are beautiful, food and service were very good.
2 night trip with friends
Camino Real Guanajuato, Guanajuato
Good3.0 / 5
Not as good as expected...
At 1:30pm the room was not made. We called for service, they came around 3:30pm Around 6:00pm, one lady came to ask is she could make the room... The service at the restaurant was lousy. Very few waiters for the amount of guests. There was a leak on the floor of the bathroom. We could not identify if it was fresh water or drainage...
2 night trip with friends
Camino Real Guanajuato, Guanajuato
Good3.0 / 5
fine if no other options, good for families
went to Guanajuato for a wedding, had to stay at this hotel. They had a pipe burst as we got there so the shower in the first room didn't work, and they didn't turn on A/C in the room before we arrived so when we walked in the room was 95 degrees! To their credit, the pool area is nice, saw kids having a blast there all weekend. Nonetheless, we realized once we arrived that for a little more it would have been more fun and comfortable to stay at a hotel in town like the boutique 1850.
2 night family trip
Camino Real Guanajuato, Guanajuato
Excellent4.0 / 5
Camino Real Restaurant Bad
The spoiler at this location is that the restaurant breakfast buffet was uninteresting and cold and the service pathetic. We avoided the restaurant after day one of a five day stay. The bar needs to be promoted and filled, we were the only guests late in the evening.
5 night trip with friends

See all reviews

Camino Real Guanajuato, Guanajuato

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