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1 room, 2 adults
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The Downtown Hotel, Soufriere

2.5 stars
Bridge And Frederick StreetSoufriere00000St. Lucia, 800-491-6126
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Good3.2 / 5
Food
Delicious food
Location
Great location
Cleanliness
Quite clean
Room
Room is all right
38See all 38 Hotels.com reviews
From 103 reviewsTripAdvisor Traveller Rating

The Downtown Hotel, Soufriere

Hotel Info: 866-539-8117

from $64
  • Family Suite
  • Deluxe Room, City View
  • Royal Suite
  • Suite (Soufriere)
  • Sea/Piton View

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
The front desk is open daily from 7 AM - 9 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Downtown Hotel Soufriere
  • Downtown Soufriere

Policies

Guests must contact this property in advance to reserve a crib and/or rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast on weekdays (surcharge)
  • Restaurant
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Daily housekeeping

Special features

Dining

DejaVu Restaurant - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

The Downtown Hotel, Soufriere’s small print

Also known as

  • Downtown Hotel Soufriere
  • Downtown Soufriere

Policies

Guests must contact this property in advance to reserve a crib and/or rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 38 reviews

The Downtown Hotel, Soufriere
Excellent4.0 / 5
we love staying there,as we both love culture of st lucia.Being in the middle of town is a real treat.See you in November
4 night trip
The Downtown Hotel, Soufriere
Excellent4.0 / 5
Like Hotel Better than Town
We were on the tail end of a four week hiking trip in the Caribbean. We had heard about all the great things to do in the Soufriere area so thought this would be neat place. We didn't like the town much at all, found people less friendly than the rst of St. Lucia. We didn't have a car so that limited what we could do. However, our room's balcony was a highlight. We would grab a drink and people watch for hours. And one day noticed a market being set up under our balcony. The veiw was nice with a piton and the ocean right there. So while I won't return to Soufriere again...but if you are there, this is a decent hotel.
2 night trip with friends
The Downtown Hotel, Soufriere
Excellent4.0 / 5
It was nice to stay downtown. Great sunset view.
Great friendly staff. It was nice to stay downtown to be close to the locals. Not many tourists early Am and later PM. Great to feel like a local. Nice sunset view from our room. The view was probably very unique to Saint Lucia with the Pitons and the boats in the bay at the same time. The only issue we had was the beds but we stayed at three other hotels on the island and found their idea of a nice bed was quite different than ours.
4 night romance trip
The Downtown Hotel, Soufriere
Good3.0 / 5
Good hote for price but only for short stay
The hotel itself is fine, especially for the price, the neighborhood is very pooe. Also, everyone knows you are a tourist, so be prepared to stand out and for people to remember you. Good hotel for a quick stay but nothing fancy.
1 night trip with friends
The Downtown Hotel, Soufriere
Poor1.0 / 5
Beware of BED BUGS, and AC did not work
Terrible. The AC in my room did not work (it only blew hot air in any setting), and the room had bed bugs!!! The location is great and the room looked clean at first glance, but I woke up in the morning covered in bites (more bites started appearing throughout the next day), which I later confirmed upon my return to the U.S. after doing online research and verifying with a doctor that they were clearly bed bug bites. I had to throw out my suitcase and dry clean ALL my clothes, which cost a lot of money. Absolute nightmare. I highly recommend hotel staff to inspect Room #6 and all other rooms, it definitely has bed bugs. Wouldn't recommend this hotel to anyone!!
1 night trip

See all reviews

The Downtown Hotel, Soufriere

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