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The Floatel Hotel, Kolkata

3.5 stars
9/10 Kolkatta Jetty Stand RoadKolkataWest Bengal700001India, 800-491-6126
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2.9 / 5
Location
Great location
Breakfast
Tasty breakfast
Food
Food is all right
Value
Value for money could be better
23See all 23 Hotels.com reviews
From 336 reviewsTripAdvisor Traveller Rating

The Floatel Hotel, Kolkata

Hotel Info: 866-539-8117

from $60
  • Sunset Deluxe (River View)
  • Sunrise Deluxe (City View)
  • Basic Suite, River View

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa. Please note that PAN Cards and Visiting Cards are not accepted.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Train station pickup *

Parking

  • Free valet parking (limited)

  • Free nearby parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Also known as

  • Floatel
  • Floatel Hotel
  • Floatel Hotel Kolkata
  • Floatel Kolkata
  • Hotel Floatel

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 1600 per vehicle (one-way)

WiFi is available in guestrooms for INR 500 per 24-hour period (rates may vary)

WiFi is available in public areas for INR 500 per 24-hour period (rates may vary)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Health club
  • Spa treatment room(s)
  • Spa tub
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2006
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

The Bridge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

The Floatel Hotel, Kolkata’s small print

Also known as

  • Floatel
  • Floatel Hotel
  • Floatel Hotel Kolkata
  • Floatel Kolkata
  • Hotel Floatel

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 1600 per vehicle (one-way)

WiFi is available in guestrooms for INR 500 per 24-hour period (rates may vary)

WiFi is available in public areas for INR 500 per 24-hour period (rates may vary)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 23 reviews

The Floatel Hotel, Kolkata
Good3.0 / 5
Good Property Badly Maintained
The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.
2 night family trip
The Floatel Hotel, Kolkata
Good3.0 / 5
Jagdies Janki
The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work
4 night business trip
The Floatel Hotel, Kolkata
Poor1.0 / 5
Needs a big lick of paint
1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.
3 night trip with friends
The Floatel Hotel, Kolkata
Fair2.0 / 5
noisy
very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. If you want a good nights sleep go elsewhere.
4 night trip
The Floatel Hotel, Kolkata
Excellent4.0 / 5
Getting used to this Hotel
It's my second time in this hotel. The reason why I had book it for the second time was to explore the feel of floating while staying inside Room. I should say there wasn't anything of that sort I had felt. It is a good hotel though with prominent service. Food price is exorbitantly high though.
1 night business trip

See all reviews

The Floatel Hotel, Kolkata

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